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Shop Director Jobs (NOW HIRING)

General Support Services (GSS) / Facilities Operations (FO) Trade Shop is recruiting for one (1) Administrative Supervisor of Building Maintenance M-II to function as Director, Trade Shop who will ...

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Shop Manager/Shop Foreman

Paterson, NJ · On-site

$45K - $50K/yr

The shop manager will oversee daily shop operations. The role will be responsible for ensuring ... or direct job knowledge gained through experience.​ · Exceptional written and verbal ...

Shop Technician

Phoenix, AZ · On-site

$28 - $35/hr

Perform preventative maintenance on JCB equipment in a shop environment as directed. * Communicate repair progress to both the Service Manager and the customer to ensure high customer satisfaction.

Shop Manager

Big Lake, MN · On-site

$65K - $85K/yr

Direct all vehicle scrapping and tear down activity, especially removing parts for resale. This requires a knowledge of diesel engines, medium duty trucks/buses, and general mechanics. It also ...

Director of Shop Operations Immediate Supervisor: CEO Employees Supervised: 0-20 employees FLSA Status: Exempt Summary The Director of Shop Operations is a results-driven team-player who puts safety ...

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Shop Director information

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$26.5K

$82.1K

$115K

How much do shop director jobs pay per year?

As of Jun 5, 2026, the average yearly pay for shop director in the United States is $82,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $98,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shop Director, and why are they important?

To thrive as a Shop Director, you need strong leadership abilities, retail management experience, and a solid understanding of inventory control and sales strategies, often supported by a business or management degree. Familiarity with point-of-sale (POS) systems, inventory management software, and financial reporting tools is typically required. Outstanding communication, problem-solving, and team motivation skills help drive staff performance and customer satisfaction. These competencies are crucial for maximizing store profitability, ensuring smooth operations, and maintaining high standards of customer service.

What are some common challenges faced by a Shop Director, and how can they address them effectively?

Shop Directors often face the challenge of balancing operational efficiency with delivering exceptional customer service, especially during peak hours or busy seasons. They are also responsible for managing and motivating a diverse team, ensuring everyone is aligned with store goals, and handling unexpected issues such as staffing shortages or supply chain delays. Effective communication, strong leadership, and adaptability are key to overcoming these hurdles. Successful Shop Directors regularly engage with their teams, implement clear processes, and foster an environment of continuous improvement to drive both sales and team morale.

What are Shop Directors?

Shop Directors are senior managers responsible for overseeing the daily operations of a retail store or a group of stores. They manage staff, drive sales performance, ensure excellent customer service, and maintain inventory and financial controls. Shop Directors often develop strategies to increase profitability, monitor market trends, and implement company policies. Their role is crucial in ensuring the store meets its business objectives while maintaining high standards for customer experience.

What is the difference between Shop Director vs Shop Manager?

AspectShop DirectorShop Manager
ResponsibilitiesOversees multiple shops or locations, sets strategic goals, manages senior staffManages daily operations of a single shop, supervises staff, handles customer service
Required CredentialsOften requires extensive industry experience, leadership skills, possibly higher educationTypically requires relevant experience, certifications in retail or management
Work EnvironmentCorporate offices, multiple retail locationsSingle retail store or workshop
Industry UsageCommon in large retail chains, manufacturing, or service industriesCommon in retail stores, automotive shops, or small business outlets

The main difference between a Shop Director and a Shop Manager lies in scope and responsibilities. A Shop Director oversees multiple locations and sets strategic objectives, while a Shop Manager focuses on daily operations within a single shop. Both roles require relevant industry experience, but the Shop Director typically has a broader leadership and strategic focus.

What cities are hiring for Shop Director jobs? Cities with the most Shop Director job openings:
What are the most commonly searched types of Shop jobs? The most popular types of Shop jobs are:
What states have the most Shop Director jobs? States with the most job openings for Shop Director jobs include:
DIRECTOR, TRADE SHOP

DIRECTOR, TRADE SHOP

City of New York

Manhattan, NY • On-site

Full-time

Posted 28 days ago


City Of New York rating

7.1

Company rating: 7.1 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

479th of 643 rated public administrative organizations


Job description

Job Description

THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ADMINISTRATIVE SUPERVISOR OF BUILDING MAINTENANCE TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ADMINISTRATIVE SUPERVISOR OF BUILDING MAINTENANCE TITLE.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA's various social service programs. Its many functions include facilities planning and coordination, design and construction, renovation, repair and maintenance, custodial and other building services, health/safety program coordination, lease and property management, land use and environmental review activities, contract administration for facilities services, and warehouse operations. GSS plays a major role in HRA emergency preparedness.
Under the direction of the Executive Director of Bureau of Construction and Building Maintenance (BCBM) with latitude for the exercise of independent initiatives, judgment, decision making and action, the Director of Trade Shop manages approximately 70 trade staff, oversees emergency responses, and ensures compliance with complex regulatory standards, requiring a high degree of administrative leadership and operational oversight. The Director is responsible for implementing the Executive Director's strategic vision at an operational level, while handling the day-to-day and time-sensitive decisions that are crucial for maintaining smooth operations.
General Support Services (GSS) / Facilities Operations (FO) Trade Shop is recruiting for one (1) Administrative Supervisor of Building Maintenance M-II to function as Director, Trade Shop who will:
- Coordinate the activities of various trade specialties, including senior stationary engineers, stationary engineers, oilers, plumbers, carpenters, electricians, cement masons, locksmiths, sheet metal workers, painters, and maintenance workers as well as laborers. Manage approximately 70 trade staff who handle cost estimating, scheduling, and monitoring to ensure timely completion of assignments and effective allocation of resources.
- Inspect work performed across various trade areas, including services provided by both in-house and contract staff, which include conducting field visits to HRA facilities, addressing the basic maintenance needs of building occupants, ensuring prompt emergency responses, and overseeing shop activities related to the removal of asbestos, lead paint, fire safety hazards, and the installation of security systems to ensure compliance with agency standards and operational requirements.
- Provide guidance for staff on trade-related issues, such as resolving building violations and ensuring proper supervision for work orders and assignments. Make recommendations on complex issues that require higher-level decision-making or coordination with other departments and support bureau wide operational consistency.
- Implement and enforce management control for assessing the condition of Agency facilities, identify deficiencies, and initiate corrective actions. Oversee the preparation of written reports detailing area activities, including needed and completed building repairs, outcomes, open issues, and maintain appropriate documentation for each HRA-occupied building.
- Ensure Agency compliance with fire safety requirements and other standards set by oversight agencies, which include recycling mandates, regular site monitoring and inspections, and providing training to trades staff on current regulations.
- Participate in the establishment of appropriate policies and procedures and administrative control by providing adequate building construction, renovation, repair, and maintenance work at HRA facilities. Ensure all work is done according to building codes, and in compliance with Federal, State, and City regulations to meet Agency administrative and program needs.
- Supervise the unit temporarily in the absence of the Executive Director of BCBM and ensure continuity of operations.
Hours/Schedule: Monday - Friday: 7am - 3pm
ADMINISTRATIVE SUPERVISOR OF B - 10035

Qualifications

1. Eight years of full-time experience in construction, repair, alteration and/or rehabilitation of multiple dwellings, commercial, industrial or public buildings in the capacity of general contractor, superintendent of construction, procurement specialist, evaluator responsible for cost estimation, or as a field supervisor or as an inspector, at least 18 months of which must have been in a supervisory or administrative capacity involving responsibility for a large number of buildings; or
2. Education and/or experience which is equivalent to "1" above. Education in an accredited college leading toward a baccalaureate degree in engineering, architecture, engineering technology or a closely related field will be accepted on a year-for-year basis up to a maximum of four years. However, all candidates must possess at least 18 months of the specialized supervisory or administrative experience described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


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