ZipRecruiter

Log In

1

Shelter Operations Jobs (NOW HIRING)

County of Siskiyou

Animal Shelter Coordinator

Yreka, CA

$41K - $52K/yr

Prepare reports on operational statistics and shelter activities. Interpret and convey ordinances, state statutes, regulations and County policies to the general public. Help ensure that appropriate ...

County of Siskiyou, CA

Animal Shelter Coordinator

Yreka, CA · On-site

$41K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prepare reports on operational statistics and shelter activities. * Interpret and convey ordinances, state statutes, regulations and County policies to the general public. * Help ensure that ...

YWCA Greater Lafayette

Shelter Advocate

Lafayette, IN · On-site

$13.26/hr

Shelter Operations Coordinator Classification: Part-time, Non-Exempt The DVIPP Shelter Advocate is responsible for handling crisis calls, and basic case management duties as well as providing shelter ...

YWCA Greater Lafayette

Shelter Advocate

Lafayette, IN · On-site

$13.26/hr

Shelter Operations Coordinator Classification: Part-time, Non-Exempt The DVIPP Shelter Advocate is responsible for handling crisis calls, and basic case management duties as well as providing shelter ...

Chicanos Por La Causa

Shelter Program Manager

Albuquerque, NM

$67K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You bring experienced leadership, overseeing daily shelter operations, staff supervision, and case management services. * You partner closely with the Program Director, ensuring that shelter ...

Rescue Mission of Trenton

Shelter Associate

Trenton, NJ · On-site

$18.04/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview Under the supervision of the Emergency Shelter Operations Manager, the Shelter Associate plays a critical frontline role in maintaining a safe, structured, and supportive ...

previous page

Showing results 41-60

All JobsGovernment JobsShelter Operations Jobs

Shelter Operations information

See salary details

$11

$19

$30

How much do shelter operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for shelter operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is shelter operations?

Shelter Operations refers to the management and coordination of facilities that provide temporary housing and support services for individuals or families in need, such as those experiencing homelessness or displacement. This role involves overseeing daily shelter functions, ensuring the safety and well-being of residents, managing staff and volunteers, and maintaining compliance with health and safety regulations. Shelter Operations professionals also coordinate resources, develop policies, and collaborate with external agencies to provide comprehensive support services.

What are the key skills and qualifications needed to thrive in shelter operations, and why are they important?

To thrive in Shelter Operations, you need strong organizational skills, crisis management abilities, and often a background in social services or emergency management. Familiarity with case management software, inventory tracking systems, and certifications like CPR or FEMA emergency response courses are commonly required. Excellent interpersonal communication, empathy, and problem-solving skills help build trust with clients and coordinate effectively with staff and volunteers. These skills ensure that shelter environments remain safe, efficient, and supportive for individuals in need.

What are some common challenges faced by professionals working in shelter operations, and how can they be managed?

Professionals in Shelter Operations often encounter challenges such as managing high-stress situations, coordinating resources during emergencies, and ensuring the safety and well-being of both residents and staff. Balancing administrative duties with hands-on problem-solving can be demanding, especially during periods of high occupancy or crisis response. Successful shelter operators rely on strong communication skills, teamwork, and adaptable protocols to address these challenges, ensuring smooth operations and a supportive environment for all involved.

What is the difference between Shelter Operations vs Shelter Coordinator?

AspectShelter OperationsShelter Coordinator
Primary RoleOversees overall shelter functions, logistics, and staff managementManages daily shelter activities, client intake, and case management
Required CredentialsExperience in shelter management, certifications in safety and emergency proceduresBackground in social services, case management, or related certifications
Work EnvironmentAdministrative offices, shelter facilities, logistics coordinationDirect interaction with clients, staff, and community partners
Employer & Industry UsageNonprofits, government agencies, emergency response teamsHomeless shelters, animal shelters, disaster relief organizations

While Shelter Operations focuses on managing the entire shelter system, including logistics and staff oversight, Shelter Coordinator handles daily client interactions and program implementation. Both roles require relevant experience and certifications but differ in scope and responsibilities.

More about Shelter Operations jobs

What cities are hiring for Shelter Operations jobs?

Cities with the most Shelter Operations job openings:

What states have the most Shelter Operations jobs?

States with the most job openings for Shelter Operations jobs include:

What job categories do people searching Shelter Operations jobs look for?

The top searched job categories for Shelter Operations jobs are:

Shelter Operations jobs near you
Infographic showing various Shelter Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Shelter 3rd Shift Supervisor

Porchlight, Inc.

Madison, WI • On-site

$24/hr

Full-time

Posted 19 days ago

Job description

Position Summary
The Shift Supervisor provides direct leadership and oversight of shelter operations during assigned shifts. This role is responsible for supervising third shift shelter staff, maintaining a structured environment, responding to crises, and ensuring high-quality care and services for residents.
Shift Supervisors serve as the on-site leaders for their assigned shift and are responsible for ensuring consistent operations, accountability, communication, and adherence to shelter policies and procedures. The position requires strong leadership skills, sound judgment, professionalism, and the ability to work effectively with individuals experiencing homelessness, mental illness, substance use disorders, and other barriers to stability.
Shift Supervisors will oversee shelter operations across all shelter shifts to ensure continuous supervision and consistency in care and operations.
Essential Duties & Responsibilities
Shift Leadership & Staff Supervision
  • Directly supervise third shift Shelter Assistants.
  • Provide leadership, coaching, accountability, and real-time problem solving for staff on duty.
  • Monitor staff performance and ensure responsibilities are completed appropriately and consistently.
  • Assist with staff training, onboarding, and mentoring of new employees.
  • Collaborate with the Shelter Manager to create the third shift schedule. Ensure proper shift coverage and communicate staffing concerns to management.
  • Conduct shift briefings and ensure accurate pass-down communication between shifts.
  • Model professionalism, teamwork, and trauma-informed interactions at all times.

Shelter Operations
  • Oversee day-to-day shelter operations during assigned shift.
  • Ensure shelter policies, procedures, and program expectations are consistently followed by staff and guests.
  • Collaborate with Waitlist Administrator, Intake Staff, and Case Managers as needed to monitor resident intake, check-in/check-out procedures, bed assignments, and facility access.
  • Maintain accurate logs, reports, incident documentation, and daily records.
  • Complete routine walkthroughs of the facility to ensure safety, cleanliness, and security.
  • Address operational concerns and notify management of significant incidents or facility issues.

Resident Care & Crisis Intervention
  • Foster a respectful, safe, and supportive environment for shelter guests.
  • Respond to guest concerns, conflicts, behavioral incidents, and emergencies.
  • Utilize de-escalation and crisis intervention techniques when addressing difficult situations.
  • Support guests with dignity while maintaining appropriate boundaries and shelter expectations.
  • Coordinate with case management or outside emergency services when necessary.

Safety & Facility Oversight
  • Monitor building safety and security throughout the shift.
  • Enforce emergency procedures and respond appropriately to fire alarms, medical emergencies, or critical incidents.
  • Ensure cleanliness and organization of shelter spaces.
  • Identify and report maintenance or safety concerns promptly.

Qualifications
Required
  • High school diploma or GED required.
  • Minimum of two (2) years of experience in shelter operations, human services, residential programs, security, or related field.
  • Prior supervisory or team leadership experience preferred.
  • Strong communication, leadership, and conflict-resolution skills.
  • Ability to remain calm and make sound decisions during crises or high-stress situations.
  • Ability to work effectively with diverse populations experiencing homelessness and related challenges.
  • Basic computer proficiency and ability to complete documentation accurately.

Preferred
  • Associate's or Bachelor's degree in Human Services, Social Work, Criminal Justice, or related field.
  • Training in trauma-informed care, de-escalation, motivational interviewing, CPR/First Aid, and Narcan administration.
  • Experience working in a residential or emergency shelter environment.

Physical Requirements
  • Ability to walk throughout the facility for extended periods.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to respond quickly to emergencies and crisis situations.

Work Environment
This position operates in an emergency shelter environment serving adult men experiencing homelessness. The environment may include exposure to crisis situations, behavioral health challenges, and emergency response situations requiring professionalism, sound judgment, and flexibility.

Apply