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Shelter Operations Jobs (NOW HIRING)

City Care Inc

Shelter Operations Manager

Tulsa, OK · On-site

The Shelter Operations Manager is responsible for the day-to-day operations of the shelter. This role ensures smooth shift coverage, adherence to policies, data compliance, and high standards of care.

CITY CARE INC

Shelter Operations Manager

Tulsa, OK · On-site

The Shelter Operations Manager is responsible for the day-to-day operations of the shelter. This role ensures smooth shift coverage, adherence to policies, data compliance, and high standards of care.

City Care

Shelter Operations Manager

Tulsa, OK · On-site

$60K/yr

The Shelter Operations Manager is responsible for the day-to-day operations of the shelter. This role ensures smooth shift coverage, adherence to policies, data compliance, and high standards of care.

Aspcapro

Senior Director, Shelter Operations

Lancaster, CA · On-site

$148 - $160/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Senior Director of Shelter Operations Reporting to the Senior Director of the Los Angeles Initiative, the Senior Director of Shelter Operations is assigned primarily to support the ASPCA ...

ASPCA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior Director of the Los Angeles Initiative, is assigned primarily to support the ASPCA's partnership work with ...

ASPCA

Senior Director, Shelter Operations

Los Angeles, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior Director of the Los Angeles Initiative, is assigned primarily to support the ASPCA's partnership work with ...

MODEL CITIES OF ST PAUL INC

Shelter Advocate

Saint Paul, MN

$17 - $21/hr

  • Dental

  • Vision

  • Life

  • PTO

About the Position As a Shelter Advocate, you will add critical value to our operations under the direct supervision of the Program Manager or their designee. Your responsibilities will include ...

ASPCA

Senior Director, Shelter Operations

Los Angeles, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior Director of the Los Angeles Initiative, is assigned primarily to support the ASPCA's partnership work with ...

Low Income Housing Institute

Shelter Operations Manager

Seattle, WA · On-site

$31.50 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Shelter Operations Manager Posted on: 7/29/2026 Location: Miracle Temple Village, Tukwila Hours: Full-time, 40 hours per week 8am to 4pm Reports To: Program Manager Pay Range: $31.50 - $33.65 ...

Low Income Housing Institute

Shelter Operations Manager

Seattle, WA · On-site

$31.50 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Shelter Operations Manager Posted on: 7/15/2026 Location: 9101 Martin Luther King Jr Way S, Seattle, WA 98118 Hours: Full-time, 40 hours per week 8AM-4:30PM Reports To: Program Manager Pay Range: $31 ...

Low Income Housing Institute

Shelter Operations Manager

Seattle, WA · On-site

$31.50 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Shelter Operations Manager Posted on: 07/17/2026 Location: Clover Leaf Village - Seattle Hours: Full-time, 40 hours per week 8am to 4pm Reports To: Program Manager Pay Range: $31.50 - $33.65 Position ...

Houston SPCA

Vice President of Shelter Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vice President of Shelter Operations Houston SPCA | Houston, TX Full-Time | Exempt | Executive Leadership Lead lifesaving work. Build strong teams. Make lasting impact. Houston SPCA is looking for a ...

RBR Alliance, Inc.

Shelter Advocate

Salem, IN · On-site

$14 - $18/hr

The Shelter Advocate assists with shelter operations, responds to crisis and emergency situations, supports resident safety and well-being, provides information and referrals, and maintains a safe ...

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Shelter Operations information

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$11

$19

$30

How much do shelter operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for shelter operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What qualifications do I need to work at a shelter?

Shelter operations roles typically require a high school diploma or equivalent, strong communication and organizational skills, and the ability to handle stressful situations. Relevant experience in social services, customer service, or animal care can be beneficial, and some positions may require background checks or certifications such as CPR or first aid.

Is working at a shelter a good job?

Shelter operations jobs involve managing daily shelter activities, assisting animals or people, and maintaining safety and cleanliness. These roles often require good communication skills, physical stamina, and sometimes certifications such as CPR or first aid. Whether it is a good job depends on personal interest in social or animal welfare and the ability to handle challenging situations.

What are the key skills and qualifications needed to thrive in shelter operations, and why are they important?

To thrive in Shelter Operations, you need strong organizational skills, crisis management abilities, and often a background in social services or emergency management. Familiarity with case management software, inventory tracking systems, and certifications like CPR or FEMA emergency response courses are commonly required. Excellent interpersonal communication, empathy, and problem-solving skills help build trust with clients and coordinate effectively with staff and volunteers. These skills ensure that shelter environments remain safe, efficient, and supportive for individuals in need.

What is the difference between Shelter Operations vs Shelter Coordinator?

AspectShelter OperationsShelter Coordinator
Primary RoleOversees overall shelter functions, logistics, and staff managementManages daily shelter activities, client intake, and case management
Required CredentialsExperience in shelter management, certifications in safety and emergency proceduresBackground in social services, case management, or related certifications
Work EnvironmentAdministrative offices, shelter facilities, logistics coordinationDirect interaction with clients, staff, and community partners
Employer & Industry UsageNonprofits, government agencies, emergency response teamsHomeless shelters, animal shelters, disaster relief organizations

While Shelter Operations focuses on managing the entire shelter system, including logistics and staff oversight, Shelter Coordinator handles daily client interactions and program implementation. Both roles require relevant experience and certifications but differ in scope and responsibilities.

What is shelter operations?

Shelter Operations refers to the management and coordination of facilities that provide temporary housing and support services for individuals or families in need, such as those experiencing homelessness or displacement. This role involves overseeing daily shelter functions, ensuring the safety and well-being of residents, managing staff and volunteers, and maintaining compliance with health and safety regulations. Shelter Operations professionals also coordinate resources, develop policies, and collaborate with external agencies to provide comprehensive support services.

What are some common challenges faced by professionals working in shelter operations, and how can they be managed?

Professionals in Shelter Operations often encounter challenges such as managing high-stress situations, coordinating resources during emergencies, and ensuring the safety and well-being of both residents and staff. Balancing administrative duties with hands-on problem-solving can be demanding, especially during periods of high occupancy or crisis response. Successful shelter operators rely on strong communication skills, teamwork, and adaptable protocols to address these challenges, ensuring smooth operations and a supportive environment for all involved.
More about Shelter Operations jobs

What cities are hiring for Shelter Operations jobs?

Cities with the most Shelter Operations job openings:

What states have the most Shelter Operations jobs?

States with the most job openings for Shelter Operations jobs include:

What job categories do people searching Shelter Operations jobs look for?

The top searched job categories for Shelter Operations jobs are:

Shelter Operations jobs near you
Infographic showing various Shelter Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Shelter Operations Manager

City Care Inc

Tulsa, OK • On-site

Full-time

Re-posted 16 days ago

Job description

Description:

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person.


It is with love and compassion that we walk alongside neighbors who are often overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. With enough endurance, we witness, firsthand, remarkable stories of transformation.


Still reading? Great! Now more about the position.


The Shelter Operations Manager is responsible for the day-to-day operations of the shelter. This role ensures smooth shift coverage, adherence to policies, data compliance, and high standards of care. The Operations Manager supervises shelter staff, supports training and development, and ensures that operational systems function effectively.

This is a hands-on leadership role focused on execution, consistency, and team support.


Responsibilities include, but are not limited to:
  • Oversee daily shelter operations across assigned shifts.
  • Supervise, coach, and support shelter staff to ensure consistent service delivery.
  • Assists with onboarding and training new team members.
  • Maintain shift schedules and ensure appropriate staffing coverage.
  • Implement and uphold operational policies, procedures, and guidelines.
  • Ensure adherence to internal agency policies and safety protocols.
  • Monitor incident reports, documentation, and follow-up processes.
  • Ensure accurate and timely HMIS data entry and compliance.
  • Support tracking of program outcomes and reporting requirements.
  • Monitor supply levels and coordinate operational needs.
  • Address guest concerns and assist staff in de-escalation and crisis response.
  • Partner with case management and other program teams to ensure coordinated care.
  • Support implementation of best practices for low-barrier, client-centered shelter operations.
  • Maintain a safe, trauma-informed, and welcoming environment for guests and staff.
Supportive housing residency.Preferred Qualifications
  • Previous shelter operations experience.
  • Experience with trauma-informed care and de-escalation practices.
  • Professional experience navigating mental and physical health systems, benefits, and community resources.
  • Bachelor’s degree or equivalent, with lived/work experience.

Full Time

Salary Range: 60,00 annually

Position start date: September 7, 2026

Flexible schedule to oversee two shifts**

Requirements:

Embody City Care Values of 1. People First 2. Whole Care 3. Activists for the Overlooked 4. United in Collaboration 5. Unrelenting Commitment

  • Minimum 2–3 years of experience in shelter services, case management, recovery, justice work, or related field.
  • Supervisory or team leadership experience preferred.
  • Ability to complete data entry accurately and on time; HMIS experience preferred.
  • Strong organizational, problem-solving, and communication skills.
  • Ability to remain calm and lead effectively in crisis situations.
  • Deep understanding of the complexity of homelessness, poverty, mental illness, substance use, and recovery.
  • Pre-employment background check, driving record, and UA required.
  • Current Oklahoma driver’s license, reliable transportation, and updated car insurance required.
  • 5 years removed from any lived experience related to recovery, homelessness, or permanent supportive housing residency.