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Shelter Operations Jobs (NOW HIRING)

Low Income Housing Institute

Shelter Monitor

Olympia, WA · On-site

$21.26 - $27.51/hr

Shelter Operations Manager HOURS : Full Time 5 PM - 1 AM Mon-Fri PAY RANGE: $21.26-27.51 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and ...

the City of Azle, TX

Animal Shelter Manager

Azle, TX · On-site

$67K - $92K/yr

This position oversees the daily operations of the City's animal shelter, including animal care, shelter operations, staff supervision, customer service, community partnerships, and regulatory ...

Low Income Housing Institute

Shelter Monitor

Seattle, WA · On-site

$21.26 - $27.51/hr

Shelter Operations Manager HOURS: PT/24 hrs per week - Saturday and Sunday 8AM-8PM PAY RANGE: $21.26-27.51 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability ...

Low Income Housing Institute

Shelter Monitor

Seattle, WA · On-site

$21.90 - $28.34/hr

Shelter Operations Manager Pay Range: $21.90 - $28.34 Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe environment for ...

Low Income Housing Institute

Shelter Monitor

Seattle, WA · On-site

$21.90 - $28.34/hr

Shelter Operations Manager Pay Range: $21.90 - $28.34 hourly Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe ...

Low Income Housing Institute

Shelter Monitor

Seattle, WA · On-site

$21.90 - $28.34/hr

Shelter Operations Manager Pay Range: $21.90 - $28.34 Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe environment for ...

Low Income Housing Institute

Shelter Monitor

Seattle, WA · On-site

$21.90 - $28.34/hr

Shelter Operations Manager Pay Range: $21.90 - $28.34 hourly Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe ...

Low Income Housing Institute

Shelter Monitor

Tacoma, WA · On-site

$21.90 - $28.34/hr

Shelter Operations Manager Pay Range: $21.90 - $28.34 hourly Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe ...

Low Income Housing Institute

Shelter Monitor

Lakewood, WA · On-site

$21.90 - $28.34/hr

Shelter Operations Manager Pay Range: $21.90 - $28.34 Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe environment for ...

Mercy House

Be Seen First

Shelter Manager

Harrisonburg, VA · On-site

$48K - $53K/yr

Oversee daily shelter operations, safety, and compliance * Supervise, schedule, and support shelter staff * Ensure accurate documentation and HMIS reporting * Manage intake, orientation, and resident ...

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Shelter Operations information

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How much do shelter operations jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for shelter operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Shelter Operations, and why are they important?

To thrive in Shelter Operations, you need strong organizational skills, crisis management abilities, and often a background in social services or emergency management. Familiarity with case management software, inventory tracking systems, and certifications like CPR or FEMA emergency response courses are commonly required. Excellent interpersonal communication, empathy, and problem-solving skills help build trust with clients and coordinate effectively with staff and volunteers. These skills ensure that shelter environments remain safe, efficient, and supportive for individuals in need.

What is the difference between Shelter Operations vs Shelter Coordinator?

AspectShelter OperationsShelter Coordinator
Primary RoleOversees overall shelter functions, logistics, and staff managementManages daily shelter activities, client intake, and case management
Required CredentialsExperience in shelter management, certifications in safety and emergency proceduresBackground in social services, case management, or related certifications
Work EnvironmentAdministrative offices, shelter facilities, logistics coordinationDirect interaction with clients, staff, and community partners
Employer & Industry UsageNonprofits, government agencies, emergency response teamsHomeless shelters, animal shelters, disaster relief organizations

While Shelter Operations focuses on managing the entire shelter system, including logistics and staff oversight, Shelter Coordinator handles daily client interactions and program implementation. Both roles require relevant experience and certifications but differ in scope and responsibilities.

What are Shelter Operations?

Shelter Operations refers to the management and coordination of facilities that provide temporary housing and support services for individuals or families in need, such as those experiencing homelessness or displacement. This role involves overseeing daily shelter functions, ensuring the safety and well-being of residents, managing staff and volunteers, and maintaining compliance with health and safety regulations. Shelter Operations professionals also coordinate resources, develop policies, and collaborate with external agencies to provide comprehensive support services.

What are some common challenges faced by professionals working in Shelter Operations, and how can they be managed?

Professionals in Shelter Operations often encounter challenges such as managing high-stress situations, coordinating resources during emergencies, and ensuring the safety and well-being of both residents and staff. Balancing administrative duties with hands-on problem-solving can be demanding, especially during periods of high occupancy or crisis response. Successful shelter operators rely on strong communication skills, teamwork, and adaptable protocols to address these challenges, ensuring smooth operations and a supportive environment for all involved.
More about Shelter Operations jobs
What cities are hiring for Shelter Operations jobs? Cities with the most Shelter Operations job openings:
What states have the most Shelter Operations jobs? States with the most job openings for Shelter Operations jobs include:
What job categories do people searching Shelter Operations jobs look for? The top searched job categories for Shelter Operations jobs are:
Shelter Operations jobs near you
Infographic showing various Shelter Operations job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Shelter Monitor

Shelter Monitor

Low Income Housing Institute

Olympia, WA • On-site

$21.26 - $27.51/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Maple Court

Shelter Monitor

8200 Quinault Drive

NE Lacey WA,


POSTING DATE:6/25/2025

REPORTS TO: Shelter Operations Manager

HOURS: Full Time 5 PM – 1 AM Mon-Fri

PAY RANGE: $21.26-27.51 per hour

BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees).

Position type: Non-exempt. Unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU).

This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, the on-site Case Manager and the Shelter Operations Manager.

Responsibilities:

  • Foster a safe, clean and peaceful environment in the shelter.
  • Assist clients/participants in completing move-in and move-out paperwork. Monitor individuals entering and exiting the shelter. Maintain logs and complete incident reports.
  • Provide outreach and info to neighborhood residents. Handle donations.
  • Provide an on-site presence in the shelter, provide assistance to the program participants, enforce rules and guest policy.
  • Monitor activities, safety, security and cleanliness in the shelter. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct.
  • Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
  • Assist in setting up shelter meetings and assign daily and weekly duties to be performed by program participants.
  • Prepare vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner. Maintain inventory of basic supplies and order supplies.
  • Respond to program participants' concerns and questions.
  • Provide info and feedback to Case Manager and Shelter Operations Manager on on-going operations and the welfare of program participants.
  • Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues.
  • Be able to lift at least 25 pounds.
  • Other duties as assigned.

Qualifications:

  • Proven ability to work with minimal supervision.
  • One year maintenance, customer service and/or management experience.
  • Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness.
  • Experience working with low-income people.
  • Excellent problem solving and conflict resolution skills.
  • Excellent communication skills.
  • Must pass criminal background checks and drug screening test.

About us:

The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.


Full Time 5 PM – 1 AM Mon-Fri
Full Time 5 PM – 1 AM Mon-Fri