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Shared Services Manager Jobs in Minnesota (NOW HIRING)

Work is "hybrid" and defined by the Sr AP Shared Services Manager with an expectation of working in office a minimum of 3 days. Core operational support hours are Monday-Friday 8:00 AM-4:00 PM CST ...

Work is "hybrid" and defined by the Sr AP Shared Services Manager with an expectation of working in office a minimum of 3 days. Core operational support hours are Monday-Friday 8:00 AM-4:00 PM CST ...

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Shared Services Manager information

What is a shared services manager?

A Shared Services Manager oversees the delivery of centralized support services—such as finance, HR, IT, or procurement—to multiple departments or business units within an organization. Their role involves streamlining processes, improving service efficiency, and ensuring consistent service quality across the organization. By consolidating these functions, Shared Services Managers help reduce costs, eliminate redundancies, and support strategic goals. They often lead teams, manage budgets, and implement best practices to optimize service delivery.

How does a shared services manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Services Manager works closely with various business units—such as HR, finance, IT, and procurement—to streamline processes and deliver consistent, high-quality services across the organization. This role often involves facilitating cross-departmental meetings, gathering feedback, and coordinating with department leaders to align on service expectations and performance metrics. Effective communication, stakeholder management, and a collaborative mindset are crucial, as the manager must balance the needs of multiple departments while driving standardization and efficiency.

What are the key skills and qualifications needed to thrive as a shared services manager, and why are they important?

To thrive as a Shared Services Manager, you need strong leadership, process optimization, and financial management skills, typically supported by a degree in business, finance, or a related field. Familiarity with ERP systems like SAP or Oracle, as well as project management certifications such as PMP or Lean Six Sigma, is often required. Excellent communication, problem-solving, and stakeholder management abilities set top performers apart. These competencies ensure efficient service delivery, cost-effectiveness, and alignment of shared services with organizational goals.

What is the difference between Shared Services Manager vs Business Operations Coordinator?

AspectShared Services ManagerBusiness Operations Coordinator
CredentialsBachelor's degree, often with management or finance certificationsBachelor's degree, often in business or related field
Work EnvironmentOversees multiple departments, manages teams, and streamlines processesSupports daily operations, assists in project coordination, and handles administrative tasks
Employer & Industry UsageCommon in large corporations, finance, HR, and IT sectorsFound across various industries, supporting operational functions
Search & Comparison IntentUnderstanding managerial roles in shared servicesLearning about operational support roles

The Shared Services Manager focuses on managing and optimizing shared functions across departments, often leading teams and implementing strategic improvements. In contrast, the Business Operations Coordinator handles day-to-day operational support, assisting with projects and administrative tasks. Both roles are vital for organizational efficiency but differ in scope and seniority.

How much does a shared services manager make?

The average salary for a shared services manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often supplemented with bonuses and benefits.

What are the most commonly searched types of Shared Services jobs in Minnesota?

The most popular types of Shared Services jobs in Minnesota are:

What are popular job titles related to Shared Services Manager jobs in Minnesota?

For Shared Services Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Shared Services Manager jobs in Minnesota look for?

The top searched job categories for Shared Services Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Shared Services Manager jobs?

Cities in Minnesota with the most Shared Services Manager job openings:

Infographic showing various Shared Services Manager job openings in Minnesota as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Full Time Retail Display Installer- Technology

2020 Companies

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 24 days ago


2020 Companies rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

23rd of 52 rated marketing agency


Job description

Job Type:
Regular
Work Location:
Market - SS - MN - Minneapolis
Overview:
2020 Companies is hiring a full-time merchandising Field Service Representative!
The Field Service Representative plays a crucial role in executing shared services projects in partnership with and under the guidance of the Shared Services Field Management team.
The Field Service Representative role involves a broad range of responsibilities, focusing on execution, exceptional communication, leadership, follow-through on tasks/timelines, and coordination within the shared services division. The representative will perform various tasks, including break-fix repairs, display installation, and general merchandising.
What's in it for you?
  • Hourly pay 20.00 per hour
  • Next-day pay on-demand with DailyPay
  • Eligible for medical/dental/vision benefits
  • $30 per month in technology reimbursement
  • Paid time off
  • Paid mileage and drive time
  • Flexible scheduling
  • Variety of job tasks
  • Career pathing and growth opportunities

Job Description:
Key Responsibilities:
Execution & Coordination:
  • Participate and occasionally lead activities within the shared services - local/ area markets and division-wide, ensuring accurate tracking and execution of all work functions across various markets
  • Respond and remain responsible for consistent communication with field services management and Field Representatives (within 24 hours of contact)
  • Complete 30 hours of field work on average per week within a 12 month period
  • Responsible for keeping their availability updated and accurate
  • Fully complete all assigned jobs on or before scheduled end dates
  • Lead, installing, and building displays, end caps, fixturing
  • Maintaining and updating displays according to planograms/ client requests
  • Conducting break-fix repairs to ensure displays and fixtures are fully functional
  • Lead early projects, overnight and early morning installations, and installations involving a team of 2+ people and provide solution feedback
  • Manage virtual software teams and ensure successful execution of related tasks and timelines
  • Work independently and lead teams in a fast-paced environment
  • Participate and complete a variety of training and certification programs
  • Accurately track, manage, record, and communicate activity via designated systems/ workflows
  • Available for weekend, holiday, and early morning assignments as needed

Scheduling / Planning
  • Your hours and locations may vary weekly, including occasional weekends, some early morning hours, and/or holidays based on store/client requirements. This role involves leading, coaching, and executing multiple job functions as agreed upon
  • Accept and schedule all assigned jobs within 48 hours of receipt

Team Management:
  • Provide daily communication, direction, training, and guidance to the team, ensuring team members have access to job knowledge, the ability to have questions answered, and role clarity
  • Contribute to the team's success by assisting other members and ensuring that team goals, such as weekly and monthly job timelines, are met/completed
  • Follow up on timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections

Project Execution
  • Implement shared services initiatives effectively, ensuring alignment with organizational goals and timelines

Relationship Development:
  • Build and maintain strong relationships within the shared services team: local/regional markets, clients, and other stakeholders
  • Act as a leader and mentor, fostering collaboration and communication across all levels of the organization, especially within the local market and direct supervisors

Travel & Project Execution:
  • Travel to all assigned locations within the market and region as required for projects and programs
  • Support local market and regional teams in executing all projects assigned to the shared services division

Leadership & Cross-functional Work:
  • Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company
  • Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members
  • Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success
  • Lead and perform various tasks across different divisions, ensuring shared services integrate seamlessly into the daily/ weekly workflow

Customer & Client Satisfaction:
  • Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management
  • Look for opportunities to address and course-correct behaviors while being open to feedback

Qualifications:
Age / Eligibility
  • Must be 18 years or older (due to insurance requirements)
  • Must be authorized to work in the United States

Availability
  • Flexible availability Monday through Friday
  • Weekend and holiday availability as needed
  • Early morning and late-night availability as needed. Maintain a minimum of 30 hours of fieldwork (on average) within a 12-month period

Physical Abilities
  • Climb a ladder up to 10 feet in height
  • Safely lift and carry up to 60lbs
  • Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead

Adaptability
  • Ability to adjust to the ever-changing variety of tasks and work environments

Communication Skills
  • Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates to the team and management as needed
  • Perform other tasks the Shared Services Manager assigns within the specified timeframe
  • Respond and remain responsible for consistent communication with upper-level leadership and internal/external stakeholders quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported)

Education
  • A high school diploma or equivalent is typically required
  • Previous retail or merchandising experience is beneficial but not mandatory

Experience Preferred
  • Installation and Merchandising experience
  • Proficiency in assorted hand/power tool usage
  • Ability to follow planogram (POG), directives, and secondary communication.

Technology
  • Must own an Android or Apple mobile device to upload photos and data
  • Must be able to successfully navigate various communication platforms and applications independently

Training
  • Must complete all training assignments and tasks within a designated time frame
  • Agents are expected to be able to work collaboratively and autonomously

Transportation and Travel
  • Must have reliable transportation
  • Valid driver's license and proof of insurance
  • Willingness and ability to travel up to 60% of the year
  • Willingness and ability to work, including overnight, early morning, and holiday hours as needed

Leadership & Communication:
  • Superior leadership skills and strong professional communication and presentation skills
  • Ability to make sound decisions, show good judgment and problem-solve effectively
  • Capable of working autonomously with excellent time management and reporting skills
  • Ability to successfully lead a team, fostering a result-driven environment with consistent open communication
  • Identify, address, and communicate challenges related to shared services field operations, offering solutions and process improvements when necessary

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

What 2020 Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About 2020

Sourced by ZipRecruiter

2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

Industry

Marketing

Company size

5,001 - 10,000 Employees

Headquarters location

Southlake, TX, US

Year founded

1991

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