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Shared Service Manager Jobs in Alabama (NOW HIRING)

Via

Service Supervisor

Mobile, AL

$50K - $54K/yr

Go to the scene of accidents and incidents to manage processes and protocols * Diligently work ... We pioneered the TransitTech category to ensure that the future of transportation is shared ...

BBB

Sr. Human Resources Manager

Daphne, AL · On-site

About the role As Senior HR Manager for North America Shared Services, you are the strategic HR business partner and people leader for our corporate office and multiple distribution centers.

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Shared Service Manager information

See Alabama salary details

$29.9K

$63.4K

$107.4K

How much do shared service manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for shared service manager in Alabama is $63,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $73,000.00 per year, depending on experience, location, and employer.

What does a shared service manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

How does a shared service manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a shared service manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

How much does a shared service manager make?

A shared service manager's average salary varies by location and industry but typically ranges from $80,000 to $130,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What are popular job titles related to Shared Service Manager jobs in Alabama?

For Shared Service Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Shared Service Manager jobs in Alabama look for?

The top searched job categories for Shared Service Manager jobs in Alabama are:

What cities in Alabama are hiring for Shared Service Manager jobs?

Cities in Alabama with the most Shared Service Manager job openings:

Shared Service Manager jobs near you

Commercial Lines Client Service Manager

Tuscaloosa, AL • On-site

Higginbotham Insurance Agency
See more jobs at Higginbotham Insurance Agencyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Position Summary:  The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.

Supervisory Responsibilities: None

Essential Tasks:

  • Prepare endorsement requests to send to insurance carriers
  • Follow-up on receipt of endorsements to existing policies
  • Processing endorsements, including invoicing and delivery to client
  • Processing of audits, including verification of rates, exposures, and prior premiums
  • Handling/processing of cancellations and billing issues
  • Communication with staff and clients as needed to gather needed information for changes to policies
  • Knowledge of and adherence to, agency procedures
  • Provide technical support to Marketing Executives and Producers as needed
  • Establish and maintain relationships with both internal and external clients

Core Competencies:

  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Location: 

  • In office position located in our Tuscaloosa, AL office. 
  • Hybrid work schedule for qualified candidates (must live a commutable distance from the office).

Experience and Education:

  • 2 years of experience in property and casualty servicing preferred

Licensing and Credentials:

  • Active Property and Casualty license required (company will help candidate obtain licensure if needed)

Systems:

  • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
  • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Physical Requirements:

  • Ability to lift 25 pounds
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing, 10-key
  • Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation: 

  • Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. 
  • Employee Wellness Program 
  • Company paid holidays, plus PTO 

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.  Please do not contact or send unsolicited potential placements to our team members.

*Applications will be accepted until the position is filled 

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