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Servicepoint It Jobs (NOW HIRING)

INNO4

Operations Manager - Atlanta

Atlanta, GA

$125K - $150K/yr

ServicePoint IT is a leading enterprise-scale IT services provider specializing in advanced technology solutions and scalable infrastructure that enable AI and digital transformation from the data ...

New

INNO4

Staff Aug - Services Tech - Helena MT

Helena, MT

$39 - $40/hr

This role is ideal for IT professionals with hands-on experience in PC refreshes, hardware ... ServicePoint is an equal opportunity employer that is committed to diversity and inclusion in the ...

Monitise

Senior NonStop Systems Engineer

$109K - $174K/yr

... ServicePoint, SharePoint and BackPak servers, their databases, user and data security, etc ... Bachelor's degree in IT, or a related field, or an equivalent combination of education, military ...

New

Monitise

Senior Systems Engineer (Tandem NonStop)

$107K - $146K/yr

... ServicePoint, SharePoint and BackPak servers, their databases, user and data security, etc ... Bachelor's degree in IT, or a related field, or an equivalent combination of education, military ...

Monitise

Senior Systems Engineer (Tandem NonStop)

$107K - $146K/yr

... ServicePoint, SharePoint and BackPak servers, their databases, user and data security, etc ... Bachelor's degree in IT, or a related field, or an equivalent combination of education, military ...

The Salvation Army Central Territory

Case Manager

Detroit, MI · On-site

$18.75 - $24.25/hr

... it most. Position Summary: The Case Manager provides relational support to low-income clients ... Proficient in SIMS (ServicePoint) software within 90 days. * Willingness to learn new software as ...

Monitise

Senior Systems Engineer (Tandem NonStop)

$97K - $164K/yr

... ServicePoint, SharePoint and BackPak servers, their databases, user and data security, etc ... Bachelor's degree in IT, or a related field, or an equivalent combination of education, military ...

The Salvation Army

Case Manager

Detroit, MI

$18.75 - $24.25/hr

... it most. Position Summary: The Case Manager provides relational support to low-income clients ... Proficient in SIMS (ServicePoint) software within 90 days. * Willingness to learn new software as ...

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Servicepoint It information

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How much do servicepoint it jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for servicepoint it in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.68 per hour, depending on experience, location, and employer.

What is a Servicepoint IT professional?

Servicepoint IT professionals are specialists who provide technical support and IT services, often as the first point of contact for users experiencing technical issues. They handle tasks such as troubleshooting hardware and software problems, managing user accounts, and ensuring smooth operation of IT systems. These professionals may work at help desks, support centers, or on-site locations, assisting both employees and customers with their technology needs. Their primary goal is to resolve technical issues efficiently to minimize downtime and improve user satisfaction.

How does a Servicepoint IT professional typically collaborate with other departments to resolve technical issues?

Servicepoint IT professionals often serve as the first point of contact for technical support and are responsible for effectively communicating with staff across various departments. They work closely with end users to diagnose problems, gather information, and, when necessary, escalate complex issues to specialized IT teams. Regular collaboration ensures that technology solutions align with the needs of different departments, improves response times, and helps maintain smooth operations. Building strong relationships and clear communication channels with other teams is essential for timely and effective problem resolution.

What are the key skills and qualifications needed to thrive as a Servicepoint IT specialist, and why are they important?

To thrive as a Servicepoint IT specialist, you need a solid understanding of IT support, troubleshooting, and customer service, often backed by a relevant degree or certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Strong communication, patience, and problem-solving skills help you effectively address user needs and resolve issues efficiently. These skills are crucial for maintaining smooth IT operations and ensuring user satisfaction within an organization.

What is the difference between Servicepoint It vs Service Desk Technician?

AspectServicepoint ItService Desk Technician
CertificationsCompTIA A+, ITILCompTIA A+, HDI-SAT, ITIL
Work EnvironmentIT support, help desk, on-site and remoteHelp desk, technical support, customer service
Industry UsageIT service providers, corporate IT departmentsIT support centers, corporate IT, MSPs
Common Search IntentServicepoint It vs Service Desk TechnicianServicepoint It vs Service Desk Technician

Both roles focus on providing technical support, but Servicepoint It often involves broader IT service management and infrastructure tasks, while Service Desk Technicians primarily handle end-user support and troubleshooting. Understanding these differences helps employers and job seekers find the right fit for their skills and career goals.

Do Servicepoint IT jobs pay well?

Servicepoint IT jobs typically offer salaries that are competitive within the IT support and service industry, often depending on experience, certifications, and location. Entry-level positions may start at or below industry averages, while experienced technicians or specialists can earn higher wages, especially with skills in networking, troubleshooting, and customer service.
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What cities are hiring for Servicepoint It jobs?

Cities with the most Servicepoint It job openings:

What states have the most Servicepoint It jobs?

States with the most job openings for Servicepoint It jobs include:

What job categories do people searching Servicepoint It jobs look for?

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Servicepoint It jobs near you
Infographic showing various Servicepoint It job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,511 per year, or $23.3 per hour.

Lead Low Voltage Cabling Technician - Phoenix, AZ

INNO4

Phoenix, AZ

$32 - $41/hr

Full-time

Re-posted 7 days ago

Job description

We are seeking experienced Lead Technicians to oversee CAT5 and CAT6 cabling installations in large-scale projects in Phoenix, AZ.
Full Job Description
ServicePoint IT is a leading enterprise-scale IT services provider specializing in delivering advanced technology solutions and scalable infrastructure that enable AI and digital transformation from the data center to the edge. As one of the largest IT Field Services providers in the U.S., we are committed to technical excellence, superior customer service, and continuous innovation.
Job Summary
We are seeking experienced Lead Technicians in Phoenix, AZ to oversee CAT5, CAT6 and fiber cabling installations in large-scale commercial environments. This role requires a highly skilled professional with expertise in structured cabling, network infrastructure, and large commercial deployments. As a Lead Technician, you will supervise teams, ensure project quality, and serve as the primary point of contact on-site.
Key Responsibilities
  • Lead and oversee structured cabling installation projects, ensuring compliance with industry standards (BICSI, TIA/EIA).
  • Install, terminate, and test CAT5 and CAT6 network cabling, including troubleshooting and quality assurance.
  • Manage and train field technicians, providing guidance on best practices and safety protocols.
  • Coordinate with project managers, site supervisors, and stakeholders to maintain timelines and deliverables.
  • Work with fiber optic terminations, patch panels, and network equipment as required.
  • Ensure proper cable routing, dressing, labeling, and documentation for all installations.
  • Review and interpret blueprints, schematics, and project specifications.
  • Conduct site assessments and pre-installation planning to optimize efficiency.
  • Maintain a safe work environment and enforce OSHA and company safety policies.
Requirements
  • 5+ years of experience in structured cabling installation (CAT5, CAT6) in commercial environments.
  • Proven leadership experience managing teams of field technicians.
  • Strong expertise in cable termination, testing, troubleshooting, and quality control.
  • Proficiency in Fluke testers and other network testing tools.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Excellent problem-solving, organizational, and communication skills.
  • Physically able to lift 50 lbs, work at heights, and in confined spaces.
  • Willingness to travel as needed.

Preferred Qualifications
  • BICSI certification (e.g., Installer, Technician, or RCDD).
  • Experience with fiber optic installation and termination.
  • OSHA 10 or 30 certification.
  • Experience with enterprise-level network deployments.

Why Join ServicePoint IT?
  • Competitive salary + travel compensation.
  • Work on high-profile, large-scale commercial projects with cutting-edge technology.
  • Career growth opportunities, leadership development, and certification support.
  • Supportive, safety-focused work culture with industry-best practices.
If you're a skilled Lead Technician with a passion for structured cabling and leadership, apply today and become a key part of ServicePoint IT’s success!
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
ServicePoint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
ServicePoint is committed to providing accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please communicate the specific accommodations needed as soon as possible so they can be provided for you.