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Servicenow Performance Analytics Jobs (NOW HIRING)

ServiceNow HRSD

Mountain View, CA · On-site

$65 - $80/hr

ServiceNow HRSD Duration: 6 months Location: Mountain View, CA Top Skills: • ServiceNow ... performance issues, system errors, and service outages. • Work with business analysts for the ...

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $140K/yr

Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts * Conduct performance reviews, set goals, and create individual development plans * Foster a collaborative ...

ServiceNow Developer

$55.25 - $76/hr

... Performance Analytics and reporting. • Background in developing and maintaining ServiceNow catalog items, workflows, and custom integrations. • Experience in designing and implementing automated ...

... performance analytics, and automation rules that improve mission readiness and executive decision support. • Oversees configuration management, update set governance, environment synchronization ...

ServiceNow Developer

Spokane, WA · On-site

$60 - $67/hr

Familiarity with ServiceNow Performance Analytics or Reporting Pay Rate: $60 - $67 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate ...

ServiceNow Architect

AL · On-site +1

$140K/yr

Background in IT service management or IT operations * Experience with ServiceNow Performance Analytics and reporting Summit 7 Systems is an equal opportunity/ affirmative action employer and an ...

Proficiency in ServiceNow Performance analytics and advanced reporting * Proven strong interpersonal skills with an emphasis on effective collaboration with team members and business partners

Background in IT service management or IT operations * Experience with ServiceNow Performance Analytics and reporting Summit 7 Systems is an equal opportunity/ affirmative action employer and an ...

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Servicenow Performance Analytics information

See salary details

$27.5K

$75.2K

$128.5K

How much do servicenow performance analytics jobs pay per year?

As of Jun 8, 2026, the average yearly pay for servicenow performance analytics in the United States is $75,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the typical daily tasks and responsibilities for someone in a ServiceNow Performance Analytics role?

Professionals in ServiceNow Performance Analytics spend their days developing and maintaining performance dashboards, analyzing key metrics, and generating reports to support business objectives. They often collaborate with IT, process owners, and business analysts to identify performance gaps and recommend improvements. Troubleshooting data integrity issues, fine-tuning indicators and widgets, and ensuring the ongoing accuracy of performance measurement tools are also core activities. The role requires balancing technical configuration work with regular communication to ensure alignment with stakeholder needs and organizational goals.

What are the key skills and qualifications needed to thrive in the Servicenow Performance Analytics position, and why are they important?

To excel in a ServiceNow Performance Analytics role, you need a strong background in data analysis, ServiceNow platform expertise, and business intelligence concepts, often backed by a degree in computer science or a related field. Familiarity with ServiceNow modules, Performance Analytics tools, creating dashboards, and ServiceNow certifications are highly valued. Excellent problem-solving, communication, and stakeholder management skills set top professionals apart in this position. These competencies are crucial for transforming complex data into actionable insights that drive process improvement and informed decision-making within organizations.

What is a ServiceNow Performance Analytics job?

A ServiceNow Performance Analytics job involves designing, developing, and maintaining Performance Analytics solutions within the ServiceNow platform to help organizations make data-driven decisions. Professionals in this role create dashboards, key performance indicators (KPIs), and reports to track service performance and business metrics. They also work closely with stakeholders to identify improvement areas, optimize processes, and ensure data accuracy. Strong knowledge of ServiceNow, data visualization, and analytics principles is essential for success in this role.

More about Servicenow Performance Analytics jobs
What cities are hiring for Servicenow Performance Analytics jobs? Cities with the most Servicenow Performance Analytics job openings:
What are the most commonly searched types of Servicenow Performance Analytics jobs? The most popular types of Servicenow Performance Analytics jobs are:
What states have the most Servicenow Performance Analytics jobs? States with the most job openings for Servicenow Performance Analytics jobs include:
Infographic showing various Servicenow Performance Analytics job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $75,189 per year, or $36.1 per hour.

ServiceNow HRSD

Amicis Global

Mountain View, CA • On-site

$65 - $80/hr

Contractor

Posted 24 days ago


Job description

Title: ServiceNow HRSD 
Duration: 6 months
Location: Mountain View, CA
Top Skills:
• ServiceNow Configurable Workspace, Now Assist
Job Title: ServiceNow Developer
• Experience Required: 6+ Years
Job Summary:
• We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will be proficient in ServiceNow platform administration, scripting, integrations, and module development while ensuring best practices in ITSM, ITBM, HRSD, or other relevant modules.
Key Responsibilities:
• Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts.
• Customize and enhance ServiceNow ITSM, ITBM, HRSD, and Scoped modules based on business requirements.
• Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules..
• Develop integrations using REST/SOAP APIs, MID Server, and third-party applications.
• Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub.
• Implement Access Control (ACLs), security rules to ensure secure operations.
• Participate in ServiceNow upgrades, patching, and version management while ensuring system stability.
• Troubleshoot and resolve performance issues, system errors, and service outages.
• Work with business analysts for the requirements
• Create and maintain technical documentation, test cases, and deployment procedures.
• Stay updated with ServiceNow best practices, new releases, and industry trends.
Required Skills & Qualifications:
• 6+ years of experience as a ServiceNow Developer.
• Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes.
• Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules.
• Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations.
• Strong understanding of data model, CMDB architecture, and ServiceNow tables.
• Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics.
• Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus.
• Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration.
• Experience in ServiceNow Scoped Applications and Custom App Development.
Soft Skills:
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to quality.
Preferred Certifications:
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)