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Servicenow Performance Analytics Jobs (NOW HIRING)

Sr. ServiceNow Developer

Altamonte Springs, FL · On-site

$50.50 - $69.50/hr

ServiceNow certifications (CIS-RC, CIS-VRM, CAD). * Experience with ServiceNow Performance Analytics for GRC dashboards and KRI/KPI reporting. * Familiarity with responsible AI practices, including ...

ServiceNow Developer

Spokane, WA · On-site

$60 - $67/hr

Familiarity with ServiceNow Performance Analytics or Reporting Pay Rate: $60 - $67 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate ...

Proficiency in ServiceNow Performance analytics and advanced reporting * Proven strong interpersonal skills with an emphasis on effective collaboration with team members and business partners

ServiceNow Architect

AL · On-site +1

$140K/yr

Background in IT service management or IT operations * Experience with ServiceNow Performance Analytics and reporting Summit 7 Systems is an equal opportunity/ affirmative action employer and an ...

Background in IT service management or IT operations * Experience with ServiceNow Performance Analytics and reporting Summit 7 Systems is an equal opportunity/ affirmative action employer and an ...

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Servicenow Performance Analytics information

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$27.5K

$75.2K

$128.5K

How much do servicenow performance analytics jobs pay per year?

As of Jun 30, 2026, the average yearly pay for servicenow performance analytics in the United States is $75,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the typical daily tasks and responsibilities for someone in a ServiceNow Performance Analytics role?

Professionals in ServiceNow Performance Analytics spend their days developing and maintaining performance dashboards, analyzing key metrics, and generating reports to support business objectives. They often collaborate with IT, process owners, and business analysts to identify performance gaps and recommend improvements. Troubleshooting data integrity issues, fine-tuning indicators and widgets, and ensuring the ongoing accuracy of performance measurement tools are also core activities. The role requires balancing technical configuration work with regular communication to ensure alignment with stakeholder needs and organizational goals.

Are ServiceNow jobs in demand?

ServiceNow Performance Analytics roles are in high demand due to the platform's widespread adoption for IT service management and automation. Professionals with skills in data analysis, reporting, and ServiceNow certifications are sought after as organizations seek to optimize their workflows and improve operational efficiency.

Which pays better, Salesforce or ServiceNow?

For a ServiceNow Performance Analytics professional, salary levels depend on experience, location, and certifications. Generally, ServiceNow roles tend to offer higher salaries compared to Salesforce roles due to specialized skills and platform complexity, especially for roles involving analytics and performance management. Both fields are in high demand, but ServiceNow positions often command a premium for technical expertise and certifications like Certified Implementation Specialist or Certified Performance Analytics Specialist.

What is the highest paying job in ServiceNow?

The highest paying roles in ServiceNow typically include Senior ServiceNow Architects, Solution Architects, and Lead Developers, often earning six-figure salaries. These positions require extensive experience, certifications like Certified Application Developer or Certified Implementation Specialist, and expertise in performance analytics, integrations, and platform customization.

What is performance analytics in ServiceNow?

Performance Analytics in ServiceNow is a tool that enables ServiceNow Performance Analytics professionals to measure, visualize, and improve service delivery by tracking key performance indicators (KPIs) and trends. It involves configuring dashboards, creating reports, and analyzing data to support data-driven decision-making and continuous improvement within the ServiceNow platform.

What are the key skills and qualifications needed to thrive in the Servicenow Performance Analytics position, and why are they important?

To excel in a ServiceNow Performance Analytics role, you need a strong background in data analysis, ServiceNow platform expertise, and business intelligence concepts, often backed by a degree in computer science or a related field. Familiarity with ServiceNow modules, Performance Analytics tools, creating dashboards, and ServiceNow certifications are highly valued. Excellent problem-solving, communication, and stakeholder management skills set top professionals apart in this position. These competencies are crucial for transforming complex data into actionable insights that drive process improvement and informed decision-making within organizations.

What is a ServiceNow Performance Analytics job?

A ServiceNow Performance Analytics job involves designing, developing, and maintaining Performance Analytics solutions within the ServiceNow platform to help organizations make data-driven decisions. Professionals in this role create dashboards, key performance indicators (KPIs), and reports to track service performance and business metrics. They also work closely with stakeholders to identify improvement areas, optimize processes, and ensure data accuracy. Strong knowledge of ServiceNow, data visualization, and analytics principles is essential for success in this role.

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Technical Lead ServiceNow with FSM Exp

Technical Lead ServiceNow with FSM Exp

Svam International, Inc.

Manhattan, NY • On-site

Other

Posted 4 days ago


Job description

DIRECT CLIENT REQUIREMENT

Job Title: Technical Lead ServiceNow

Location: New York

Employment Type: Contract to hire

Onsite / Hybrid Position

Job Summary

  • We are looking for an experienced Technical Lead ServiceNow to provide technical leadership across complex ServiceNow implementations and enhancements. The ideal candidate will have deep hands-on experience with the ServiceNow platform and proven expertise delivering solutions across multiple modules, including Core, Workplace Service Delivery, Enterprise Asset Management, Field Service Management, Source-to-Pay Operations, and GRC. This role requires strong technical acumen, architectural thinking, and the ability to mentor teams while partnering closely with business and project leadership.

Key Responsibilities

  • Serve as the technical lead for ServiceNow projects, guiding solution design, development, and implementation.
  • Own technical architecture and ensure scalable, secure, and high-performing ServiceNow solutions.
  • Lead hands-on development and configuration across:
  • ServiceNow Core Platform
  • Workplace Service Delivery (WSD)
  • Enterprise Asset Management (EAM)
  • Field Service Management (FSM)
  • Source-to-Pay Operations
  • Governance, Risk, and Compliance (GRC)
  • Translate business requirements into technical designs, user stories, and implementation plans.
  • Define and enforce ServiceNow best practices, coding standards, and platform governance.
  • Design and implement integrations using REST/SOAP APIs, MID Server, and third-party systems.
  • Conduct technical reviews, code reviews, and performance optimization.
  • Collaborate with Project Managers, Architects, Business Analysts, and stakeholders to ensure successful delivery.
  • Mentor and guide ServiceNow developers and junior engineers.
  • Support UAT, deployment, and post-production stabilization.
  • Stay current with ServiceNow releases and recommend platform improvements and innovations.

Required Qualifications

  • Bachelor s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
  • 7+ years of ServiceNow experience, with hands-on technical leadership on enterprise-scale projects.
  • Strong experience across multiple ServiceNow modules, including Core, WSD, EAM, FSM, Source-to-Pay, and GRC.
  • Deep understanding of ServiceNow architecture, CMDB, workflows, Flow Designer, scripting (JavaScript), and security model.
  • Experience with ServiceNow integrations and data migration.
  • Strong experience working in Agile/Scrum environments.
  • Excellent problem-solving, communication, and leadership skills.

Preferred / Nice-to-Have Qualifications

  • ServiceNow certifications such as:
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS) for relevant modules
  • Experience with ServiceNow Performance Analytics and Reporting.
  • Prior experience in regulated or large enterprise environments.

Full Name of the candidate:

Work Authorization:

Availability:

Rate:

Current location:

Contact:

Email:

Onsite:

LinkedIn URL:

Regards,

Kapil Thapa
Sr. Manager US IT Recruitment

SVAM International | 233 East Shore Road | Suite # 201,Great Neck, NY 11023

Cell: ext 108| Fax: | Email: |

CMMI Level 5 | ISO 9001:2008 |ISO 27001:2013 Company | LISA Award winner