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Intern Servicenow Performance Analytics Jobs (NOW HIRING)

Peraton

ServiceNow ITAM/HAM Engineer

Washington, DC · On-site

$104K - $166K/yr

Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities. * Apply IT governance, security, and compliance standards (ITIL, ISO 19770, ISO 27001, SOC 2). * ...

Purple Drive Technologies

ServiceNow Developer

Tampa, FL · On-site

$51 - $70.25/hr

ServiceNow APIs, SSO, SAML, Web Services, LDAP, JDBC, ODBC, REST and SOAP Experience developing ... Performance Analytics Experience with backend SQL Server development is preferred Strong problem ...

Peraton

ServiceNow ITAM/HAM Engineer

Washington, DC · On-site

$61.25 - $84/hr

Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities. * Apply IT governance, security, and compliance standards (ITIL, ISO 19770, ISO 27001, SOC 2). * ...

Peraton

ServiceNow ITAM/HAM Engineer

Washington, DC · On-site

$61.25 - $84/hr

Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities. * Apply IT governance, security, and compliance standards (ITIL, ISO 19770, ISO 27001, SOC 2). * ...

Conexess Group

Sr. Manager - ServiceNow

Ann Arbor, MI · On-site

$52.75 - $72.75/hr

... and analysts • Conduct performance reviews, set goals, and create individual development plans • Foster a collaborative, innovative team culture focused on continuous learning • Provide ...

Nastech Global

ServiceNow Developer

Jersey City, NJ · On-site

$56.25 - $77.50/hr

... ServiceNow Performance Analytics • Experience with backend SQL Server development is preferred • Strong problem-solving skills, communication and collaboration skills • Design, configure ...

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How much do intern servicenow performance analytics jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for intern servicenow performance analytics in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Intern Servicenow Performance Analytics vs Intern ServiceNow Developer?

AspectIntern Servicenow Performance AnalyticsIntern ServiceNow Developer
CertificationsBasic knowledge of ServiceNow, Performance Analytics modulesBasic ServiceNow development skills, scripting knowledge
Work EnvironmentData analysis, performance metrics, reportingApplication development, customization, scripting
Industry UsagePerformance monitoring, analytics projectsApplication building, workflow automation

Intern Servicenow Performance Analytics focuses on analyzing and reporting performance data within ServiceNow, while Intern ServiceNow Developer is centered on building and customizing applications. Both roles require ServiceNow foundational knowledge but differ in their core responsibilities and skill sets.

What are some typical projects an Intern in ServiceNow Performance Analytics might work on during their internship?

As a ServiceNow Performance Analytics Intern, you may be involved in projects such as designing dashboards to visualize key performance indicators, assisting with the integration of data sources, and helping teams interpret analytics to improve business processes. You'll likely collaborate closely with business analysts, developers, and end-users to gather requirements and implement reporting solutions. This hands-on experience provides a valuable understanding of how data-driven insights support organizational decision-making and offers a great platform for learning about workflow optimization within the ServiceNow ecosystem.

What does an Intern in ServiceNow Performance Analytics do?

An Intern in ServiceNow Performance Analytics assists with configuring, monitoring, and interpreting data related to an organization's ServiceNow platform. They help set up performance indicators, build dashboards, and generate reports to track key metrics. Under supervision, they may analyze trends, identify areas for improvement, and provide insights that help teams make data-driven decisions. This role is ideal for students or recent graduates interested in analytics, IT service management, and business intelligence.

What are the key skills and qualifications needed to thrive as an Intern in ServiceNow Performance Analytics, and why are they important?

To thrive as an Intern in ServiceNow Performance Analytics, you need a foundational understanding of data analysis, statistics, and familiarity with IT Service Management concepts, often gained through ongoing studies in computer science, information systems, or related fields. Experience or coursework in ServiceNow, data visualization tools, and basic scripting (such as JavaScript) is common, along with knowledge of Excel and reporting systems. Strong analytical thinking, problem-solving abilities, and effective communication are essential soft skills for collaborating with teams and presenting insights. These skills ensure you can effectively support performance analytics initiatives, interpret data accurately, and contribute value to the organization.
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Intern Servicenow Performance Analytics jobs near you
ServiceNow Reporting & Performance Analytics SME with Security Clearance

ServiceNow Reporting & Performance Analytics SME with Security Clearance

Prism, Inc.

Alexandria, VA

Other

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

ABOUT PRISM PRISM is devoted to modernization and innovation across technology, security, and IT enterprise solutions. We are recognized for meeting performance requirements and exceeding customer expectations since 1994. Our culture is founded on relationships, opportunity, and success.

Offering comprehensive benefit plans including medical, dental, vision, and 401K along with our people - first approach sustains our reputation as a premier employer. PRISM is seeking a highly skilled ServiceNow Reporting Subject Matter Expert (SME) with a deep technical background in Performance Analytics and ITSM process optimization. In this role, you will have hands-on experience leading full-system migrations (specifically from Remedy to ServiceNow) and a proven ability to translate complex data into actionable insights for executives.

KEY RESPONSIBILITIES: Design and implement end-to-end Performance Analytics solutions. This includes configuring custom indicator sources, automated data collectors, and breakdowns to monitor ITSM SLAs and team performance. Configure and maintain ServiceNow Performance Analytics dashboards and reports to deliver KPIs, SLA metrics, and operational insights.

Extract and analyze ITSM data from ServiceNow to support leadership decision-making and improve service delivery performance. Synthesize high-volume data into intuitive, executive-level dashboards and trend graphs, providing real-time visibility into organizational health. Act as the bridge between process owners and developers, translating high-level business requirements into functional technical requirements.

Collaborate with stakeholders to gather requirements and translate business needs into ServiceNow dashboard solutions. Develop and maintain manual and Automated Test Framework (ATF) scripts and User Stories to ensure all developments meet rigorous standards. Automate reporting workflows within ServiceNow to enhance efficiency and accuracy.

Provide technical support and troubleshooting for ServiceNow analytics components and related integrations. Integrate ServiceNow data with external BI tools or enterprise reporting platforms when required. Manage ITAM requests (bulk uploads, CI type management), foundation data (Company/Org/Access Management), and template creation for Work Orders and Change Requests.

Author and maintain technical SOPs and user guides for Incident, Change, and Service Level Management. REQUIRED QUALIFICATIONS: (SKILLS/EDUCATION): * 8570-8140 Compliant IAT II (CompTIA Security +CE or similar) * Advanced knowledge of Performance Analytics, Content Pack plugins, and workflow configuration (Indicators, Widgets, Jobs). * Deep understanding of Incident, Change, Asset, and Request Management within the ServiceNow ecosystem.

* Proven track record of migrating legacy systems (Remedy/AMPS) to ServiceNow. * Proficiency in LDAP commands, Active Directory troubleshooting, and managing complex data uploads * Experience with Agile 2.0 and ServiceNow Automated Test Framework (ATF) REQUIRED SECURITY CLEARANCE: Active DoD Secret Clearance PRISM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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