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Intern Servicenow Performance Analytics Jobs in Michigan

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... Cyber Manager - ServiceNow Our Deloitte Cyber team understands the unique challenges and ...

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... Cyber Manager - ServiceNow Our Deloitte Cyber team understands the unique challenges and ...

Junior ServiceNow Developer

Grand Rapids, MI · On-site

$52 - $71.25/hr

... analysts, and stakeholders. Key Responsibilities: ServiceNow Development & Configuration * Assist ... Monitor platform performance and assist with routine maintenance activities. * Support ServiceNow ...

Junior ServiceNow Developer

Grand Rapids, MI · On-site

$51.75 - $71.25/hr

... analysts, and stakeholders. Key Responsibilities: ServiceNow Development & Configuration * Assist ... Monitor platform performance and assist with routine maintenance activities. * Support ServiceNow ...

Junior ServiceNow Developer

Grand Rapids, MI

$51.75 - $71.25/hr

... analysts, and stakeholders. Key Responsibilities: ServiceNow Development & Configuration * Assistin ... Monitor platform performance andassistwith routine maintenance activities. * Support ServiceNow ...

Support data engineering services and AI initiatives that improve business performance, operational ... Job Title Intern Data Specialist - AI & Analytics - 2027 Date posted 14-Aug-2026 Job ID 128792 City ...

New

CMDB Product Owner (ServiceNow)

Auburn Hills, MI · On-site

$51 - $70.25/hr

... performance. This role is based in Auburn Hills, MI and is required to be on-site in our HQ ... Excellent analytical, problem-solving, and decision-making skills. * Strong leadership and project ...

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Showing results 1-20

Intern Servicenow Performance Analytics information

What does an intern in ServiceNow Performance Analytics do?

An Intern in ServiceNow Performance Analytics assists with configuring, monitoring, and interpreting data related to an organization's ServiceNow platform. They help set up performance indicators, build dashboards, and generate reports to track key metrics. Under supervision, they may analyze trends, identify areas for improvement, and provide insights that help teams make data-driven decisions. This role is ideal for students or recent graduates interested in analytics, IT service management, and business intelligence.

What are the key skills and qualifications needed to thrive as an intern in ServiceNow Performance Analytics?

To thrive as an Intern in ServiceNow Performance Analytics, you need a foundational understanding of data analysis, statistics, and familiarity with IT Service Management concepts, often gained through ongoing studies in computer science, information systems, or related fields. Experience or coursework in ServiceNow, data visualization tools, and basic scripting (such as JavaScript) is common, along with knowledge of Excel and reporting systems. Strong analytical thinking, problem-solving abilities, and effective communication are essential soft skills for collaborating with teams and presenting insights. These skills ensure you can effectively support performance analytics initiatives, interpret data accurately, and contribute value to the organization.

What are some typical projects an intern in ServiceNow Performance Analytics might work on during their internship?

As a ServiceNow Performance Analytics Intern, you may be involved in projects such as designing dashboards to visualize key performance indicators, assisting with the integration of data sources, and helping teams interpret analytics to improve business processes. You'll likely collaborate closely with business analysts, developers, and end-users to gather requirements and implement reporting solutions. This hands-on experience provides a valuable understanding of how data-driven insights support organizational decision-making and offers a great platform for learning about workflow optimization within the ServiceNow ecosystem.

What is the difference between Intern Servicenow Performance Analytics vs Intern ServiceNow Developer?

AspectIntern Servicenow Performance AnalyticsIntern ServiceNow Developer
CertificationsBasic knowledge of ServiceNow, Performance Analytics modulesBasic ServiceNow development skills, scripting knowledge
Work EnvironmentData analysis, performance metrics, reportingApplication development, customization, scripting
Industry UsagePerformance monitoring, analytics projectsApplication building, workflow automation

Intern Servicenow Performance Analytics focuses on analyzing and reporting performance data within ServiceNow, while Intern ServiceNow Developer is centered on building and customizing applications. Both roles require ServiceNow foundational knowledge but differ in their core responsibilities and skill sets.

What job categories do people searching Intern Servicenow Performance Analytics jobs in Michigan look for?

The top searched job categories for Intern Servicenow Performance Analytics jobs in Michigan are:

What cities in Michigan are hiring for Intern Servicenow Performance Analytics jobs?

Cities in Michigan with the most Intern Servicenow Performance Analytics job openings:

Infographic showing various Intern Servicenow Performance Analytics job openings in Michigan as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Manager - ServiceNow

Deloitte

Grand Rapids, MI • On-site, Remote

Full-time

Re-posted 16 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

46th of 152 rated financial services


Job description

Cyber Manager - ServiceNow 

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Manager - ServiceNow on the Cyber Strategy & Transformation team, you will be responsible for:

  • Leading end-to-end delivery of multi-workstream ServiceNow programs from mobilization through go-live and transition, including scope, schedule, budget, risks, assumptions, issues, dependencies, and quality management
  • Standing up delivery governance and operating rhythms; driving backlog, sprint, and release planning across Integrated Risk Management, Security Operations, Information Technology Operations Management, Information Technology Asset Management, and Third-Party Risk Management workstreams in partnership with architects and product owners
  • Managing stakeholder engagement and executive communications; facilitating decisions, change control, and status reporting with clear key performance indicators, value realization, and adoption metrics
  • Orchestrating cross-functional teams and vendors across onshore and offshore models; aligning resources and mitigating delivery risks, blockers, and interdependencies
  • Overseeing pre-sales through delivery handoff activities, including scoping, estimates, staffing plans, delivery approaches, and transition-to-operations readiness

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with client strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. It includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required

  • Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Business Administration
  • 6+ years managing ServiceNow programs or projects in a client-facing consulting or professional services role
  • 5+ years leading multi-workstream ServiceNow deliveries using Agile or hybrid methodologies, including backlog, sprint, and release management
  • 5+ years of experience demonstrated experience architecting solutions across multiple ServiceNow security and risk modules: IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps) or Third-Party Risk Management (TPRM).
  • 3+ years managing program financials, executive reporting, stakeholder management, and change control for ServiceNow programs
  • 3+ years managing distributed delivery teams, including onshore and offshore resources, vendors, and client personnel, and 2+ full lifecycle ServiceNow implementations delivered from initiation through go-live and transition to operations
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified Master Architect
  • ServiceNow Certified Technical Architect
  • Experience with ServiceNow Business Continuity Management or Privacy Management modules
  • Experience with RSA Archer or other governance, risk, and compliance platforms, including migration or coexistence with ServiceNow
  • Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative artificial intelligence capabilities
  • Experience applying one or more of the following in platform design: National Institute of Standards and Technology Cybersecurity Framework, International Organization for Standardization 27001, Sarbanes-Oxley, General Data Protection Regulation, or Health Insurance Portability and Accountability Act
  • Master's degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology
#CyberServiceNow

For individuals assigned and/or hired to work in Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Cyber Manager - ServiceNow 

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Manager - ServiceNow on the Cyber Strategy & Transformation team, you will be responsible for:

  • Leading end-to-end delivery of multi-workstream ServiceNow programs from mobilization through go-live and transition, including scope, schedule, budget, risks, assumptions, issues, dependencies, and quality management
  • Standing up delivery governance and operating rhythms; driving backlog, sprint, and release planning across Integrated Risk Management, Security Operations, Information Technology Operations Management, Information Technology Asset Management, and Third-Party Risk Management workstreams in partnership with architects and product owners
  • Managing stakeholder engagement and executive communications; facilitating decisions, change control, and status reporting with clear key performance indicators, value realization, and adoption metrics
  • Orchestrating cross-functional teams and vendors across onshore and offshore models; aligning resources and mitigating delivery risks, blockers, and interdependencies
  • Overseeing pre-sales through delivery handoff activities, including scoping, estimates, staffing plans, delivery approaches, and transition-to-operations readiness

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with client strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. It includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required

  • Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Business Administration
  • 6+ years managing ServiceNow programs or projects in a client-facing consulting or professional services role
  • 5+ years leading multi-workstream ServiceNow deliveries using Agile or hybrid methodologies, including backlog, sprint, and release management
  • 5+ years of experience demonstrated experience architecting solutions across multiple ServiceNow security and risk modules: IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps) or Third-Party Risk Management (TPRM).
  • 3+ years managing program financials, executive reporting, stakeholder management, and change control for ServiceNow programs
  • 3+ years managing distributed delivery teams, including onshore and offshore resources, vendors, and client personnel, and 2+ full lifecycle ServiceNow implementations delivered from initiation through go-live and transition to operations
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified Master Architect
  • ServiceNow Certified Technical Architect
  • Experience with ServiceNow Business Continuity Management or Privacy Management modules
  • Experience with RSA Archer or other governance, risk, and compliance platforms, including migration or coexistence with ServiceNow
  • Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative artificial intelligence capabilities
  • Experience applying one or more of the following in platform design: National Institute of Standards and Technology Cybersecurity Framework, International Organization for Standardization 27001, Sarbanes-Oxley, General Data Protection Regulation, or Health Insurance Portability and Accountability Act
  • Master's degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology
#CyberServiceNow

For individuals assigned and/or hired to work in Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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