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Freelance Servicenow Performance Analytics Jobs (NOW HIRING)

Aptive

$54 - $74.25/hr

Job Summary ServiceNow Developer & Analytics/Reporting Specialist - Electronic Health Record (EHR ... Configure and support Performance Analytics data sources, indicators, breakdowns, targets ...

Nastech Global

ServiceNow Developer

Jersey City, NJ · On-site

$56.25 - $77.50/hr

Familiarity with ServiceNow Performance Analytics * Experience with backend SQL Server development is preferred * Strong problem-solving skills, communication and collaboration skills * Design ...

ServBeyond Solutions

ServiceNow Developer

Rockville, MD · On-site

$135K - $145K/yr

Set up the Performance Analytics module, defining indicators, collection jobs, breakdown sources ... ServiceNow Customer Service Management (CSM) configuration and development experience. * Practical ...

ServBeyond Solutions

ServiceNow Developer

Rockville, MD · Remote

$55.25 - $76/hr

Set up the Performance Analytics module, defining indicators, collection jobs, breakdown sources ... ServiceNow Customer Service Management (CSM) configuration and development experience. * Practical ...

ServBeyond Solutions

ServiceNow Developer

Rockville, MD

$55 - $75.75/hr

Set up the Performance Analytics module, defining indicators, collection jobs, breakdown sources ... ServiceNow Customer Service Management (CSM) configuration and development experience. * Practical ...

ServBeyond Solutions

ServiceNow Developer

Rockville, MD · Remote

Set up the Performance Analytics module, defining indicators, collection jobs, breakdown sources ... ServiceNow Customer Service Management (CSM) configuration and development experience. * Practical ...

Bespoke Technologies, Inc

ServiceNow Developer

Herndon, VA · On-site

$55.50 - $76.25/hr

... using ServiceNow Performance Analytics. * Demonstrates experience using ServiceNow project ... management applications. * Demonstrates experience working with Sponsor's IT service providers.

Amicis Global

ServiceNow HRSD

Mountain View, CA · On-site

$65 - $80/hr

Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics. * Experience ... with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. * Knowledge of ...

Govcio LLC

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $150K/yr

Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts * Conduct performance reviews, set goals, and create individual development plans * Foster a collaborative ...

Seneca Resources Company, LLC

IT Analyst

Mclean, VA · On-site

$55 - $58/hr

Develop and maintain ServiceNow Performance Analytics dashboards, KPIs, executive reports, and trend analysis. * Identify opportunities to automate manual processes and improve operational workflows.

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Freelance Servicenow Performance Analytics information

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$132

How much do freelance servicenow performance analytics jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for freelance servicenow performance analytics in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance ServiceNow Performance Analytics specialist, and why are they important?

To thrive as a Freelance ServiceNow Performance Analytics specialist, you need strong analytical skills, a solid understanding of ServiceNow modules, and experience in data visualization and reporting, often supported by relevant certifications like ServiceNow Certified Implementation Specialist (CIS-PA). Proficiency in using the ServiceNow Performance Analytics suite, dashboards, scripting, and integration tools is typically required. Excellent problem-solving, communication, and self-management abilities help you effectively collaborate with clients and deliver tailored solutions. These skills are crucial for driving actionable insights, meeting client expectations, and ensuring successful project outcomes in a dynamic freelance environment.

What is a Freelance ServiceNow Performance Analytics specialist?

A Freelance ServiceNow Performance Analytics specialist is an independent professional who helps organizations implement, configure, and optimize ServiceNow's Performance Analytics module. They work on a contract basis to design dashboards, create performance indicators, and provide insights that help organizations monitor and improve their processes. These specialists often collaborate with clients to understand their reporting needs and translate them into actionable analytics within the ServiceNow platform. Their expertise helps businesses make data-driven decisions and track key performance metrics effectively.

What is the difference between Freelance Servicenow Performance Analytics vs Freelance Servicenow Developer?

AspectFreelance Servicenow Performance AnalyticsFreelance Servicenow Developer
Primary FocusAnalyzing and optimizing ServiceNow performance metricsDeveloping, customizing, and coding ServiceNow applications
Required SkillsPerformance analytics, data analysis, ServiceNow modulesJavaScript, ServiceNow scripting, application development
CertificationsServiceNow Performance Analytics certificationsServiceNow Certified Application Developer
Work EnvironmentConsulting, analytics teams, performance monitoringDevelopment teams, project-based environments

Freelance Servicenow Performance Analytics specialists focus on analyzing and improving ServiceNow system performance through data insights, while Freelance Servicenow Developers build and customize applications within the platform. Both roles require ServiceNow expertise, but their core tasks differ significantly, catering to different client needs.

More about Freelance Servicenow Performance Analytics jobs
What cities are hiring for Freelance Servicenow Performance Analytics jobs? Cities with the most Freelance Servicenow Performance Analytics job openings:
What are the most commonly searched types of Servicenow Performance Analytics jobs? The most popular types of Servicenow Performance Analytics jobs are:
What states have the most Freelance Servicenow Performance Analytics jobs? States with the most job openings for Freelance Servicenow Performance Analytics jobs include:
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Freelance Servicenow Performance Analytics jobs near you
Infographic showing various Freelance Servicenow Performance Analytics job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

ServiceNow Reporting & Performance Analytics SME with Security Clearance

Prism, Inc.

Alexandria, VA • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

ABOUT PRISM PRISM is devoted to modernization and innovation across technology, security, and IT enterprise solutions. We are recognized for meeting performance requirements and exceeding customer expectations since 1994. Our culture is founded on relationships, opportunity, and success. Offering comprehensive benefit plans including medical, dental, vision, and 401K along with our people - first approach sustains our reputation as a premier employer. PRISM is seeking a highly skilled ServiceNow Reporting Subject Matter Expert (SME) with a deep technical background in Performance Analytics and ITSM process optimization. In this role, you will have hands-on experience leading full-system migrations (specifically from Remedy to ServiceNow) and a proven ability to translate complex data into actionable insights for executives. KEY RESPONSIBILITIES: Design and implement end-to-end Performance Analytics solutions. This includes configuring custom indicator sources, automated data collectors, and breakdowns to monitor ITSM SLAs and team performance. Configure and maintain ServiceNow Performance Analytics dashboards and reports to deliver KPIs, SLA metrics, and operational insights. Extract and analyze ITSM data from ServiceNow to support leadership decision-making and improve service delivery performance. Synthesize high-volume data into intuitive, executive-level dashboards and trend graphs, providing real-time visibility into organizational health. Act as the bridge between process owners and developers, translating high-level business requirements into functional technical requirements. Collaborate with stakeholders to gather requirements and translate business needs into ServiceNow dashboard solutions. Develop and maintain manual and Automated Test Framework (ATF) scripts and User Stories to ensure all developments meet rigorous standards. Automate reporting workflows within ServiceNow to enhance efficiency and accuracy. Provide technical support and troubleshooting for ServiceNow analytics components and related integrations. Integrate ServiceNow data with external BI tools or enterprise reporting platforms when required. Manage ITAM requests (bulk uploads, CI type management), foundation data (Company/Org/Access Management), and template creation for Work Orders and Change Requests. Author and maintain technical SOPs and user guides for Incident, Change, and Service Level Management. REQUIRED QUALIFICATIONS: (SKILLS/EDUCATION): * 8570-8140 Compliant IAT II (CompTIA Security +CE or similar) * Advanced knowledge of Performance Analytics, Content Pack plugins, and workflow configuration (Indicators, Widgets, Jobs). * Deep understanding of Incident, Change, Asset, and Request Management within the ServiceNow ecosystem. * Proven track record of migrating legacy systems (Remedy/AMPS) to ServiceNow. * Proficiency in LDAP commands, Active Directory troubleshooting, and managing complex data uploads * Experience with Agile 2.0 and ServiceNow Automated Test Framework (ATF) REQUIRED SECURITY CLEARANCE: Active DoD Secret Clearance PRISM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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