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Servicenow Administrator Jobs in Decatur, GA (NOW HIRING)

Mavensoft Technologies, LLC

ServiceNow Developer

Atlanta, GA · On-site

$52 - $71.50/hr

Title: ServiceNow Developer Location: Atlanta, GA - Hybrid, EST (Local Candidates Only) Duration: 6 Months W2 Key Skills ServiceNow Development, ServiceNow Configuration, ServiceNow Platform ...

New

US Bank

ServiceNow CMDB Analyst

Atlanta, GA · On-site

Administer and maintain Configuration Item (CI) classes within the ServiceNow CMDB * Monitor and improve CMDB data quality, integrity, and overall health * Perform CMDB cleanup, remediation, and ...

Mavensoft Technologies

ServiceNow Developer

Atlanta, GA · On-site

$52 - $71.50/hr

Title: ServiceNow Developer Location: Atlanta, GA - Hybrid, EST (Local Candidates Only) Duration: 6 Months W2 Key Skills ServiceNow Development, ServiceNow Configuration, ServiceNow Platform ...

Us Bank

ServiceNow CMDB Analyst

Atlanta, GA · On-site

$98 - $116/hr

Administer and maintain Configuration Item (CI) classes within the ServiceNow CMDB * Monitor and improve CMDB data quality, integrity, and overall health * Perform CMDB cleanup, remediation, and ...

Cynet Systems

ServiceNow Developer

Atlanta, GA · On-site

$45 - $50/hr

ServiceNow Developer Job Location: Atlanta, GA Job Type: Contract Job Overview: Pay Range: $45.00hr - $50.00hr Requirement/Must Have: * Bachelor s degree in Computer Science, Information Technology ...

New

Metasys

ServiceNow Developer

Atlanta, GA

$52 - $71.50/hr

We are seeking a ServiceNow Developer for our Atlanta office. The ideal candidate will be responsible for maintenance and enhancement of existing ServiceNow ITSM applications as well as ...

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All JobsServicenow Administrator JobsServicenow Administrator Jobs in Decatur, GA

Servicenow Administrator information

See Decatur, GA salary details

$12

$54

$82

How much do servicenow administrator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for servicenow administrator in Decatur, GA is $54.73, according to ZipRecruiter salary data. Most workers in this role earn between $44.81 and $63.85 per hour, depending on experience, location, and employer.

What is a ServiceNow administrator?

A ServiceNow Administrator is a professional responsible for configuring, managing, and maintaining the ServiceNow platform within an organization. They handle tasks such as user management, workflow configuration, system updates, and troubleshooting issues to ensure smooth operation of ServiceNow applications. Administrators also implement new functionalities, automate processes, and provide support to end-users, ensuring the platform aligns with business needs. Their role is crucial in optimizing IT service management and streamlining business workflows.

What does a ServiceNow administrator do?

ServiceNow is a cloud computing software service that provides a host of applications to customers. As a ServiceNow administrator, your duties are to design, develop, build, and customize applications or provide support responsibilities to end-users of the software. You administrate the workflows on the software, implement new systems or add-ons, help with problem resolution, and test systems for efficiency. ServiceNow admins also work closely with other IT specialists to ensure that workflow solutions are implemented uniformly across a network.

What are the key skills and qualifications needed to thrive as a ServiceNow administrator, and why are they important?

To thrive as a ServiceNow Administrator, you need strong knowledge of IT service management (ITSM) processes, proficiency in ServiceNow platform configuration, and typically a relevant degree or ServiceNow certification. Familiarity with scripting languages (like JavaScript), ServiceNow modules, and tools such as Flow Designer or Integration Hub is essential. Attention to detail, problem-solving abilities, and effective communication are critical soft skills for collaborating with stakeholders and resolving issues. These skills and qualities are important to ensure efficient platform management, seamless service delivery, and optimal user experiences.

What are some common challenges faced by ServiceNow administrators when managing platform updates and customizations?

ServiceNow Administrators often encounter challenges when balancing platform updates with existing customizations and integrations. Updates may introduce new features or changes that can impact workflows, scripts, or third-party connections, requiring thorough testing and validation. Administrators must coordinate closely with stakeholders and developers to minimize downtime, ensure smooth transitions, and maintain compliance with organizational standards. Proactive communication and effective change management are key to overcoming these challenges and ensuring the platform remains stable and efficient.

What is the difference between Servicenow Administrator vs ServiceNow Developer?

AspectServicenow AdministratorServiceNow Developer
Primary RoleManage and configure ServiceNow platform, handle user requests, maintain workflowsDesign, develop, and customize ServiceNow applications and scripts
Skills & CertificationsITIL, ServiceNow Certified System AdministratorServiceNow Certified Application Developer, scripting skills
Work EnvironmentOperational, user support, platform maintenanceDevelopment, customization, scripting tasks
Common TasksUser management, configuration, incident managementApplication development, scripting, integrations

While both roles work within the ServiceNow platform, the Servicenow Administrator focuses on platform management and user support, whereas the ServiceNow Developer specializes in creating custom applications and scripts. Understanding these differences helps organizations assign the right skills for their ServiceNow needs.

Are ServiceNow administrators in demand?

ServiceNow administrators are in high demand due to the platform's widespread adoption across industries for IT service management and automation. Employers seek professionals with skills in configuring, maintaining, and optimizing ServiceNow environments, often requiring certifications like Certified System Administrator. The role offers strong job growth prospects and competitive salaries in the technology sector.

Can a non-IT person become a ServiceNow administrator?

A ServiceNow administrator typically needs a strong understanding of IT processes, workflows, and the ServiceNow platform, which often requires technical skills such as scripting and system configuration. While non-IT professionals can learn these skills through training and certifications, prior IT knowledge can significantly ease the learning curve for this role.

How much does a ServiceNow administrator make?

A ServiceNow administrator typically earns between $70,000 and $110,000 annually, depending on experience, certifications, and location. Entry-level roles may start lower, while experienced professionals with advanced skills can earn higher salaries, especially in larger organizations or regions with a high cost of living.
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Infographic showing various Servicenow Administrator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $113,834 per year, or $54.7 per hour.

Cyber ServiceNow - Senior Consultant

Deloitte

Atlanta, GA • Remote

Full-time

Re-posted 17 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

47th of 154 rated financial services

Job description

ServiceNow Senior Consultant 

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an evolving threat landscape. Through solutions and managed services that simplify complexity, we help clients operate with resilience, grow with confidence, and proactively manage cyber, risk, and technology programs.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Senior Consultant - ServiceNow on the Cyber Strategy & Transformation team, you will be responsible for...

  • Leading requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows
  • Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
  • Supporting functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, service level agreements, dashboards, reports, roles, and access controls
  • Documenting data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and artificial intelligence governance use cases
  • Producing project artifacts, including requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support materials
  • Collaborating with client stakeholders, functional teams, and technical teams to support demonstrations, user acceptance testing, defect triage, training, cutover activities, and solution adoption

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required:

  • Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business
  • 2+ years of experience supporting ServiceNow implementation projects in a client-facing consulting role
  • 2+ years of experience gathering business requirements, facilitating workshops, documenting process flows or user stories, and producing functional documentation
  • 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management
  • 2+ years of experience configuring ServiceNow forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ArchX (Architecture Excellence)
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM), CIS-Data Foundations (CIS-DF), or CIS-Strategic Portfolio Management (CIS-SPM)
  • Experience supporting implementation and configuration of ServiceNow AI Control Tower capabilities, including AI inventory management, intake and approval workflows, lifecycle oversight, issue management, dashboards, and reporting
  • Experience supporting identity governance for human and non-human actors using Veza, or cyber asset discovery and configuration management database (CMDB) integration using Armis
#CyberServiceNow

For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

ServiceNow Senior Consultant 

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an evolving threat landscape. Through solutions and managed services that simplify complexity, we help clients operate with resilience, grow with confidence, and proactively manage cyber, risk, and technology programs.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Senior Consultant - ServiceNow on the Cyber Strategy & Transformation team, you will be responsible for...

  • Leading requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows
  • Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
  • Supporting functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, service level agreements, dashboards, reports, roles, and access controls
  • Documenting data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and artificial intelligence governance use cases
  • Producing project artifacts, including requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support materials
  • Collaborating with client stakeholders, functional teams, and technical teams to support demonstrations, user acceptance testing, defect triage, training, cutover activities, and solution adoption

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required:

  • Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business
  • 2+ years of experience supporting ServiceNow implementation projects in a client-facing consulting role
  • 2+ years of experience gathering business requirements, facilitating workshops, documenting process flows or user stories, and producing functional documentation
  • 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management
  • 2+ years of experience configuring ServiceNow forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ArchX (Architecture Excellence)
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM), CIS-Data Foundations (CIS-DF), or CIS-Strategic Portfolio Management (CIS-SPM)
  • Experience supporting implementation and configuration of ServiceNow AI Control Tower capabilities, including AI inventory management, intake and approval workflows, lifecycle oversight, issue management, dashboards, and reporting
  • Experience supporting identity governance for human and non-human actors using Veza, or cyber asset discovery and configuration management database (CMDB) integration using Armis
#CyberServiceNow

For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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