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Servicenow Administrator Jobs in Decatur, GA (NOW HIRING)

My3Tech Inc

ServiceNow Administrator

Atlanta, GA · On-site

ServiceNow Administrator The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor staffing position of ServiceNow ...

InterSources Inc

ServiceNow Administrator

Atlanta, GA · On-site

The ServiceNow Administrator will assist in developing IT configuration and asset management methodologies, manage the operational integration of IT Asset Management processes, and support the ...

MMI

ServiceNow Administrator

Alpharetta, GA · Remote

Hi Michael, I am recruiting on behalf of a top client, They are seeking for a ServiceNow Administrator Location: Remote (pure remote option no location preference) Position type: Contract Job ...

MMI

ServiceNow Administrator

Alpharetta, GA · On-site

Company Description Hi Michael, I am recruiting on behalf of a top client, They are seeking for a ServiceNow Administrator Location: Remote (pure remote option no location preference) Position type:

E-Solutions

ServiceNow Admin

Atlanta, GA · On-site

ServiceNow Certified System Administrator ServiceNow Certified System Administrator (CSA) certification is required; ServiceNow Certified Implementation Specialist certification is preferred. Minimum ...

CirrusLabs

ServiceNow Administrator

Atlanta, GA · On-site

ServiceNow Administrator Administers and maintains enterprise IT platforms, ensuring optimal performance, reliability, and alignment with business objectives. Configures, customizes, and integrates ...

InterSources

ServiceNow Administrator

Atlanta, GA · On-site

... administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned • Conduct discovery workshops to uncover and consolidate ...

CirrusLabs

ServiceNow Administrator

Atlanta, GA · On-site

They are seeking a ServiceNow Administrator to manage and enhance enterprise IT platforms, ensuring optimal performance and alignment with business objectives. Responsibilities : • Develops and ...

Saia

ServiceNow Administrator

Johns Creek, GA · On-site

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel ...

Saia

ServiceNow Administrator

Peachtree Corners, GA · On-site

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel ...

Saia

ServiceNow Administrator

Alpharetta, GA · On-site

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel ...

SAIA

ServiceNow Administrator

Johns Creek, GA · On-site

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

$57K - $62K/yr

Configure, administer, and support ServiceNow modules, including Incident, Request, Knowledge, Change, Problem, and Service Catalog. * Analyze business requirements and recommend ServiceNow solutions ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

Configure, administer, and support ServiceNow modules, including Incident, Request, Knowledge, Change, Problem, and Service Catalog. * Analyze business requirements and recommend ServiceNow solutions ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

$57K/yr

Configure, administer, and support ServiceNow modules, including Incident, Request, Knowledge, Change, Problem, and Service Catalog. * Analyze business requirements and recommend ServiceNow solutions ...

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All JobsServicenow Administrator JobsServicenow Administrator Jobs in Decatur, GA

Servicenow Administrator information

See Decatur, GA salary details

$12

$54

$82

How much do servicenow administrator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for servicenow administrator in Decatur, GA is $54.73, according to ZipRecruiter salary data. Most workers in this role earn between $44.81 and $63.85 per hour, depending on experience, location, and employer.

What is a ServiceNow administrator?

A ServiceNow Administrator is a professional responsible for configuring, managing, and maintaining the ServiceNow platform within an organization. They handle tasks such as user management, workflow configuration, system updates, and troubleshooting issues to ensure smooth operation of ServiceNow applications. Administrators also implement new functionalities, automate processes, and provide support to end-users, ensuring the platform aligns with business needs. Their role is crucial in optimizing IT service management and streamlining business workflows.

What does a ServiceNow administrator do?

ServiceNow is a cloud computing software service that provides a host of applications to customers. As a ServiceNow administrator, your duties are to design, develop, build, and customize applications or provide support responsibilities to end-users of the software. You administrate the workflows on the software, implement new systems or add-ons, help with problem resolution, and test systems for efficiency. ServiceNow admins also work closely with other IT specialists to ensure that workflow solutions are implemented uniformly across a network.

What are the key skills and qualifications needed to thrive as a ServiceNow administrator, and why are they important?

To thrive as a ServiceNow Administrator, you need strong knowledge of IT service management (ITSM) processes, proficiency in ServiceNow platform configuration, and typically a relevant degree or ServiceNow certification. Familiarity with scripting languages (like JavaScript), ServiceNow modules, and tools such as Flow Designer or Integration Hub is essential. Attention to detail, problem-solving abilities, and effective communication are critical soft skills for collaborating with stakeholders and resolving issues. These skills and qualities are important to ensure efficient platform management, seamless service delivery, and optimal user experiences.

What are some common challenges faced by ServiceNow administrators when managing platform updates and customizations?

ServiceNow Administrators often encounter challenges when balancing platform updates with existing customizations and integrations. Updates may introduce new features or changes that can impact workflows, scripts, or third-party connections, requiring thorough testing and validation. Administrators must coordinate closely with stakeholders and developers to minimize downtime, ensure smooth transitions, and maintain compliance with organizational standards. Proactive communication and effective change management are key to overcoming these challenges and ensuring the platform remains stable and efficient.

What is the difference between Servicenow Administrator vs ServiceNow Developer?

AspectServicenow AdministratorServiceNow Developer
Primary RoleManage and configure ServiceNow platform, handle user requests, maintain workflowsDesign, develop, and customize ServiceNow applications and scripts
Skills & CertificationsITIL, ServiceNow Certified System AdministratorServiceNow Certified Application Developer, scripting skills
Work EnvironmentOperational, user support, platform maintenanceDevelopment, customization, scripting tasks
Common TasksUser management, configuration, incident managementApplication development, scripting, integrations

While both roles work within the ServiceNow platform, the Servicenow Administrator focuses on platform management and user support, whereas the ServiceNow Developer specializes in creating custom applications and scripts. Understanding these differences helps organizations assign the right skills for their ServiceNow needs.

Are ServiceNow administrators in demand?

ServiceNow administrators are in high demand due to the platform's widespread adoption across industries for IT service management and automation. Employers seek professionals with skills in configuring, maintaining, and optimizing ServiceNow environments, often requiring certifications like Certified System Administrator. The role offers strong job growth prospects and competitive salaries in the technology sector.

Can a non-IT person become a ServiceNow administrator?

A ServiceNow administrator typically needs a strong understanding of IT processes, workflows, and the ServiceNow platform, which often requires technical skills such as scripting and system configuration. While non-IT professionals can learn these skills through training and certifications, prior IT knowledge can significantly ease the learning curve for this role.

How much does a ServiceNow administrator make?

A ServiceNow administrator typically earns between $70,000 and $110,000 annually, depending on experience, certifications, and location. Entry-level roles may start lower, while experienced professionals with advanced skills can earn higher salaries, especially in larger organizations or regions with a high cost of living.
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Servicenow Administrator jobs near you
Infographic showing various Servicenow Administrator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $113,834 per year, or $54.7 per hour.

ServiceNow Administrator

My3Tech Inc

Atlanta, GA • On-site

Other

Re-posted 10 days ago

Job description

ServiceNow Administrator

The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor staffing position of ServiceNow Administrator based in Atlanta, Georgia.

Key Responsibilities

  • Assists in developing standard IT configuration and asset management methodology.
  • Develop CMDB policy, processes, and knowledge base.
  • Conduct reporting on configuration audits and reconciliation.
  • Maintains CIs to ensure CMDB accuracy and completeness.
  • Drives visibility on process adherence and compliance improvement opportunities.
  • Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace.
  • Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned.
  • Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance.
  • Create and document requirements for efficient process design that includes self-service options with limited manual effort.
  • Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management.
  • Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS).
  • Experience with CSM module and implementation.
  • Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance.
  • Draft technical process documentation.

Requirements

  • 5+ years of recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities.
  • In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, HRSD etc.).
  • Certification in ServiceNow system administration; ITIL Foundation certified.
  • Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork.

Education and Certifications

  • Bachelor’s degree in computer science or related field OR an Associate degree in computer science or related field with relevant work experience.
  • ITIL Foundation & ServiceNow Administration Certification.

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