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Servicenow Administrator Jobs in Decatur, GA (NOW HIRING)

Next Step Systems

Senior ServiceNow Systems Administrator

Atlanta, GA · On-site

$82K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Senior ServiceNow Systems Administrator, Atlanta, GA We have an opening for a Senior ServiceNow Systems Administrator. ServiceNow is the enterprise platform utilized globally as the system of truth ...

Stem Xpert

ServiceNow Engineer

Atlanta, GA · On-site

$52 - $71.50/hr

You will work with the ServiceNow functional and admin teams in the design, development and implementation of ServiceNow applications, provide architectural input and maintain stability of the ...

Stem Xpert

ServiceNow Engineer

Atlanta, GA · On-site

You will work with the ServiceNow functional and admin teams in the design, development and implementation of ServiceNow applications, provide architectural input and maintain stability of the ...

Kanak Elite Services Inc

ServiceNow Architect

Atlanta, GA · On-site

$68.50 - $86.25/hr

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS)certifications required. * Certified Technical Architect (CTA) or Certified Master Architect (CMA ...

Contact Government Services, LLC

ServiceNow Developer

Atlanta, GA

$112K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... System Administrator (CSA) certification - Experience creating reports/dashboards, customized forms, and workflows in ServiceNow - Experience working with Agile Development and Test Management ...

Deloitte

Cyber ServiceNow - Consultant

Atlanta, GA · On-site

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) * ArchX (Architecture Excellence) * One or more ServiceNow Certified Implementation Specialist (CIS ...

Deloitte

Cyber ServiceNow - Consultant

Atlanta, GA · Remote

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) * ArchX (Architecture Excellence) * One or more ServiceNow Certified Implementation Specialist (CIS ...

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All JobsServicenow Administrator JobsServicenow Administrator Jobs in Decatur, GA

Servicenow Administrator information

See Decatur, GA salary details

$12

$54

$82

How much do servicenow administrator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for servicenow administrator in Decatur, GA is $54.73, according to ZipRecruiter salary data. Most workers in this role earn between $44.81 and $63.85 per hour, depending on experience, location, and employer.

What is a ServiceNow administrator?

A ServiceNow Administrator is a professional responsible for configuring, managing, and maintaining the ServiceNow platform within an organization. They handle tasks such as user management, workflow configuration, system updates, and troubleshooting issues to ensure smooth operation of ServiceNow applications. Administrators also implement new functionalities, automate processes, and provide support to end-users, ensuring the platform aligns with business needs. Their role is crucial in optimizing IT service management and streamlining business workflows.

What is the difference between Servicenow Administrator vs ServiceNow Developer?

AspectServicenow AdministratorServiceNow Developer
Primary RoleManage and configure ServiceNow platform, handle user requests, maintain workflowsDesign, develop, and customize ServiceNow applications and scripts
Skills & CertificationsITIL, ServiceNow Certified System AdministratorServiceNow Certified Application Developer, scripting skills
Work EnvironmentOperational, user support, platform maintenanceDevelopment, customization, scripting tasks
Common TasksUser management, configuration, incident managementApplication development, scripting, integrations

While both roles work within the ServiceNow platform, the Servicenow Administrator focuses on platform management and user support, whereas the ServiceNow Developer specializes in creating custom applications and scripts. Understanding these differences helps organizations assign the right skills for their ServiceNow needs.

What are some common challenges faced by ServiceNow administrators when managing platform updates and customizations?

ServiceNow Administrators often encounter challenges when balancing platform updates with existing customizations and integrations. Updates may introduce new features or changes that can impact workflows, scripts, or third-party connections, requiring thorough testing and validation. Administrators must coordinate closely with stakeholders and developers to minimize downtime, ensure smooth transitions, and maintain compliance with organizational standards. Proactive communication and effective change management are key to overcoming these challenges and ensuring the platform remains stable and efficient.

What are the key skills and qualifications needed to thrive as a ServiceNow administrator, and why are they important?

To thrive as a ServiceNow Administrator, you need strong knowledge of IT service management (ITSM) processes, proficiency in ServiceNow platform configuration, and typically a relevant degree or ServiceNow certification. Familiarity with scripting languages (like JavaScript), ServiceNow modules, and tools such as Flow Designer or Integration Hub is essential. Attention to detail, problem-solving abilities, and effective communication are critical soft skills for collaborating with stakeholders and resolving issues. These skills and qualities are important to ensure efficient platform management, seamless service delivery, and optimal user experiences.

What does a ServiceNow administrator do?

ServiceNow is a cloud computing software service that provides a host of applications to customers. As a ServiceNow administrator, your duties are to design, develop, build, and customize applications or provide support responsibilities to end-users of the software. You administrate the workflows on the software, implement new systems or add-ons, help with problem resolution, and test systems for efficiency. ServiceNow admins also work closely with other IT specialists to ensure that workflow solutions are implemented uniformly across a network.

More about Servicenow Administrator jobs
What are popular job titles related to Servicenow Administrator jobs in Decatur, GA? For Servicenow Administrator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Servicenow Administrator jobs in Decatur, GA look for? The top searched job categories for Servicenow Administrator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Servicenow Administrator jobs? Cities near Decatur, GA with the most Servicenow Administrator job openings:
Servicenow Administrator jobs near you
Infographic showing various Servicenow Administrator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $113,834 per year, or $54.7 per hour.

Senior ServiceNow Systems Administrator

Next Step Systems

Atlanta, GA • On-site

$82K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Senior ServiceNow Systems Administrator, Atlanta, GA
We have an opening for a Senior ServiceNow Systems Administrator. ServiceNow is the enterprise platform utilized globally as the system of truth for Change Requests, Configuration Management (CMDB), Incidents, IT Asset Management, Knowledge Management System, Problems, Service Requests, etc. Effective support of this platform is essential to the business operations of the company. The Senior Systems Administrator position plays an important role in support, enhancement, & integration of this platform. This is a senior technical role within the Service Management Systems (SMS) team. Although there is no supervisory function in this role the resource plays an important technical lead within the team. This position is 100% Onsite and not open for Remote.
Senior ServiceNow Systems Administrator Responsibilities:
- Design and build integrations with various systems (especially using Integration Hub).
- Develop code per best practices of ServiceNow for enhancements.
- Ensure the platform adheres to corporate Security Policy as well as ISO 27001/2 requirements.
- Install and maintain ServiceNow patches up to date.
- Learn the corporate ITSM processes to address Change Requests, Incidents, Problems, etc.
- Manage the users, groups, and their specific access to the platform.
- Mentor the technical resources within the SMS team.
- Monitor the MID Servers to ensure adequate uptime and accurate configuration.
- Plan and upgrade ServiceNow twice annually.
- Support the ServiceNow platform as the most senior technical lead.
- Utilize the Agile Development application for code development.
- Work as a team with the Service Management Systems team and stakeholders.
- Must be able to take a project and work independently.
Senior ServiceNow Systems Administrator Qualifications:
- Bachelor's degree or equivalent experience.
- Full understanding of ServiceNow best practices in coding, workflows, etc.
- Knowledge of ITIL and ITSM is preferred.
- Knowledge of ServiceNow CMDB best practices is highly desired including Common Services Data Model (CSDM), Discovery (Automated Horizontal Discovery), & Service Mapping (Automated Vertical Discovery).
- Minimum of 10 years of experience in ITSM, ITOM modules.
- Minimum of 10 years of experience in IT Operations working with a variety of IT teams.
- Minimum of 10 years of experience in ServiceNow platform.
- Previous experience supporting CMDB and CSDM.
- Must have a current and active ServiceNow System Admin Basic Certification.
- ServiceNow System Administration Advanced Certification is a plus.
- ServiceNow HAM Pro & SAM Pro preferred.
Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.
Keywords: Atlanta GA Jobs, Senior ServiceNow Systems Administrator, ServiceNow, ITIL, ITSM, ITOM, ServiceNow CMBD, CSDM, Automated Horizontal Discovery, Automated Vertical Discovery, ServiceNow HAM Pro, ServiceNow SAM Pro, Georgia Recruiters, Information Technology Jobs, IT Jobs, Georgia Recruiting
Looking to hire for similar positions in Atlanta, GA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Senior ServiceNow Systems Administrators for jobs in Atlanta, Georgia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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