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Service Writer Jobs in Moline, IL (NOW HIRING)

Per Mar Security Services

Service Coordinator

Davenport, IA · On-site

$17.50 - $22.25/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Opheim, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Orion, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Silvis, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Viola, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Walcott, IA · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Colona, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

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Showing results 41-60

All JobsService Writer JobsService Writer Jobs in Moline, IL

Service Writer information

See Moline, IL salary details

$10

$21

$38

How much do service writer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writer in Moline, IL is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Moline, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,636 per year, or $21.9 per hour.

Service Coordinator

Per Mar Security Services

Long Grove, IA • On-site

$16 - $18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


Service Coordinator

Do you enjoy working in a fast-paced environment?

Are you customer-service oriented with the ability to multi-task?

We are looking for a detail-oriented, friendly and helpful person to join our Service Dispatch team!  

The Service Coordinator will schedule and monitor service calls for service technicians and Electronic Security customers, and provide excellent customer service to our clients and branch teammates.  This position is in an office setting, working in a phone queue, both accepting and placing calls to customers and our technicians. You will also be working with multiple software programs.

This position can work from any office in our footprint.

What You’ll Be Doing:

  • Scheduling of service calls and assignment of job duties for technicians
  • Communicate professionally with customers and techs on status of service calls.
  • Track, update and maintain status of calls/service tickets in Service Queue and customer accounts.
  • Track and report all service work done.
  • When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.

 What You’ll Need:

  • High school diploma or general education degree (GED) is required 
  • Two years related experience/training in alarm monitoring or scheduling is preferred and/or two years of service dispatch related work in any industry.
  • Strong attention to detail
  • Strong Communication skills, both written and spoken
  • Ability to interpret notes in accounts and instructions given
  • Ability to multi-task and problem solve
  • Work cohesively in a team environment

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