ZipRecruiter

Log In

1

Service Writer Jobs in Moline, IL (NOW HIRING)

HERITAGE TRACTOR

Service Technician

Kewanee, IL · On-site

$22 - $47/hr

Effective verbal and written communication skills. * Basic Service Technician certification. * Forklift certification or ability to obtain certification. * Knowledge of equipment maintenance and ...

Per Mar Security Services

Service Coordinator

Davenport, IA · On-site

$18.75 - $23.75/hr

Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ... Service Dispatch Supervisor This is a Full-Time position 1st Shift . Number of Openings for this ...

Per Mar Security Services

Service (PMC)

Davenport, IA · On-site

$18.75 - $23.75/hr

Strong communication skills, both written and spoken * Ability to interpret notes in accounts and ... Service Dispatch Supervisor This is a Full-Time position 1st Shift. Number of Openings for this ...

BIRKEYS FARM STORE

Service Technician

Annawan, IL · On-site

$40K/yr

Prepare orders for required services. Source and order parts as needed. * Repair and/or replace all ... written directions. Individual must have the ability to maintain high degree of motivation in team ...

BIRKEYS FARM STORE

Service Technician

Annawan, IL

Prepare orders for required services. Source and order parts as needed. * Repair and/or replace all ... written directions. Individual must have the ability to maintain high degree of motivation in team ...

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Customer Service Representative Location: 4879 State St, Riverdale, IA 52722 Hours Per Week: 40.00 ... Prepare written quotations to quote pricing. * Involved, and in cooperation with Outside Sales, in ...

Stefanini

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Customer Service Representative Location: 4879 State St, Riverdale, IA 52722 Hours Per Week: 40.00 ... Prepare written quotations to quote pricing. * Involved, and in cooperation with Outside Sales, in ...

HiFyve

Field Service Technician

Davenport, IA · On-site

$30 - $37/hr

HiFyve is hiring a Service Technician in the Heavy Equipment industry in Davenport, IA! Salary: $30 ... Document repair complaints, causes, and corrections in writing * Maintain a strong sense of urgency ...

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Customer Service Representative Location: 4879 State St, Riverdale, IA 52722 Hours Per Week: 40.00 ... Prepare written quotations to quote pricing. * Involved, and in cooperation with Outside Sales, in ...

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Customer Service Representative Location: 4879 State St, Riverdale, IA 52722 Hours Per Week: 40.00 ... Prepare written quotations to quote pricing. * Involved, and in cooperation with Outside Sales, in ...

Truck Country

Service Foreman

Davenport, IA · On-site

Solid communication skills - both written and verbal * Detail-oriented with strong organizational ... trucks, expert service, an extensive parts inventory, and convenient financing options. Truck ...

Modern Woodmen

Service Representative

Rock Island, IL · On-site

$20.50/hr

As a Service Center Representative at Modern Woodmen of America, you will serve as a trusted ... Successful candidates demonstrate excellent verbal and written communication skills, can multi-task ...

Woda Cooper

Service Technician

Davenport, IA · On-site

Service Technician Timber Ridge - Davenport, IA WHO WE ARE: Woda Cooper Companies, Inc . is a ... Must be able to read and speak English and follow oral and written directions. * Previous ...

Brakes Plus

Automotive Service Advisor

Davenport, IA · On-site

$35K - $65K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Brakes Plus

Automotive Service Advisor

Davenport, IA

$35K - $65K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

TWO RIVERS YMCA

Member Service Associate

Moline, IL · On-site

$15.50/hr

Ability to read, interpret general documents, and follow written directions. Ability to effectively present information and respond to questions from members, community and staff. Ability to provide ...

TWO RIVERS YMCA

Member Service Associate

Moline, IL

$15.50/hr

Ability to read, interpret general documents, and follow written directions. Ability to effectively present information and respond to questions from members, community and staff. Ability to provide ...

YMCA

Member Service Associate

Moline, IL · On-site

$11.50 - $15/hr

Ability to read, interpret general documents, and follow written directions. Ability to effectively present information and respond to questions from members, community and staff. Ability to provide ...

previous pagenext page

Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Moline, IL

Service Writer information

See Moline, IL salary details

$10

$21

$38

How much do service writer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service writer in Moline, IL is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $25.19 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs

What are popular job titles related to Service Writer jobs in Moline, IL?

For Service Writer jobs in Moline, IL, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in Moline, IL look for?

The top searched job categories for Service Writer jobs in Moline, IL are:

What cities near Moline, IL are hiring for Service Writer jobs?

Cities near Moline, IL with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Moline, IL as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,636 per year, or $21.9 per hour.

Service Technician

HERITAGE TRACTOR

Kewanee, IL • On-site

$22 - $47/hr

Full-time

Re-posted 17 days ago

Heritage Tractor rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

102nd of 178 rated vehicle equipment hire

Job description

Purpose:

The Service Technician performs diagnostics, maintenance, and repair work on customer-owned and dealership-owned agricultural and turf equipment. This position supports customers by helping ensure equipment operates safely, efficiently, and reliably. The Service Technician follows established procedures, completes required documentation, participates in technical training, and maintains a safe and organized work environment.

Responsibilities:

  • Perform basic diagnostics, maintenance, and repair work on agricultural and turf equipment.
  • Diagnose and repair established precision technology products and related systems as assigned.
  • Follow manufacturer technical manuals, dealership procedures, and service standards when completing repairs.
  • Participate in required training programs to develop technical skills and maintain current product knowledge.
  • Maintain working knowledge of equipment, technologies, and competitive products relevant to the role.
  • Complete required service documentation, reports, work orders, and other records accurately and on time.
  • Accurately record labor hours and materials used for assigned work.
  • Maintain tools, service equipment, vehicles, and inventory in proper working condition.
  • Keep work areas clean, organized, and safe.
  • Follow all safety policies, procedures, and regulatory requirements.
  • Communicate effectively with supervisors and team members regarding repair status, equipment concerns, and service needs.
  • Perform other job-related duties as assigned.    

Experience, Education, Skills and Knowledge:

  • High school diploma or equivalent experience.
  • Associate degree in diesel technology, agricultural equipment technology, mechanical technology, or a related field.
  • At least one year of experience performing equipment maintenance or repair work.
  • Ability to perform basic repairs and preventive maintenance using specialized tools and equipment while following technical manuals and established procedures.
  • Working knowledge of mechanical, electrical, and hydraulic systems commonly used in agricultural and turf equipment.
  • Ability to use diagnostic software, including Service Advisor, and basic computer applications.
  • Ability to operate vehicles and equipment used for testing and diagnostic purposes.
  • Valid driver's license.
  • Effective verbal and written communication skills.
  • Basic Service Technician certification.
  • Forklift certification or ability to obtain certification.
  • Knowledge of equipment maintenance and repair practices.
  • Ability to troubleshoot mechanical, electrical, and hydraulic issues.
  • Ability to follow technical instructions, service manuals, and safety procedures.
  • Strong attention to detail and commitment to quality workmanship.
  • Ability to manage time effectively and complete assigned work accurately.
  • Ability to work independently while contributing to a team environment.
  • Commitment to continuous learning and technical development.
  • Customer service mindset and professional demeanor.
  • Frequently lift, carry, push, or pull materials and equipment weighing up to 75 pounds.
  • Regularly bend, stoop, squat, kneel, climb, reach, and work in varying physical positions.
  • Perform tasks requiring manual dexterity and hand-tool operation.
  • Climb ladders, equipment, or structures approximately 6 to 13 feet in height.
  • Stand and walk for extended periods during the workday.
  • Perform work in both indoor and outdoor environments with varying weather conditions.
  • Regular exposure to equipment, moving mechanical parts, noise, dirt, grease, and other conditions commonly associated with equipment repair and maintenance operations.
  • Personal protective equipment (PPE) may be required based on job duties and safety requirements.
  • Limited local travel may be required to support service activities, training, or customer needs.

Disclaimer

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities may change based on business needs. Employees may be required to perform other job-related duties as assigned.

What Heritage Tractor employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply