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Service Writer Jobs in Moline, IL (NOW HIRING)

HERITAGE TRACTOR

Service Technician

Kewanee, IL · On-site

$24 - $47/hr

Proficient oral and written communication skills * Ability to lift at least 75 lbs. repeatedly * Basic Service Technician certification preferred * High School diploma or equivalent experience ...

Heritage Tractor

Service Technician

Kewanee, IL · On-site

$24 - $47/hr

Proficient oral and written communication skills * Ability to lift at least 75 lbs. repeatedly * Basic Service Technician certification preferred * High School diploma or equivalent experience ...

Heritage Tractor

Service Technician

Geneseo, IL · On-site

$22 - $47/hr

Proficient oral and written communication skills * Ability to lift at least 75 lbs. repeatedly * Basic Service Technician certification preferred * High School diploma or equivalent experience ...

Per Mar Security Services

Service Coordinator

Buffalo, IA · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Cordova, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Donahue, IA · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Hampton, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

Per Mar Security Services

Service Coordinator

Milan, IL · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... Strong Communication skills, both written and spoken * Ability to interpret notes in accounts and ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Moline, IL

Service Writer information

See Moline, IL salary details

$10

$21

$38

How much do service writer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writer in Moline, IL is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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What cities near Moline, IL are hiring for Service Writer jobs?

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Service Writer jobs near you
Infographic showing various Service Writer job openings in Moline, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,636 per year, or $21.9 per hour.

Service Technician

HERITAGE TRACTOR

Kewanee, IL • On-site

$24 - $47/hr

Full-time

Re-posted 25 days ago

Heritage Tractor rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

100th of 173 rated vehicle equipment hire

Job description

Purpose:

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities:

  1. Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
  2. Participates in Service EDUCATE Training programs required for the development of skills and knowledge
  3. Maintains current knowledge of John Deere and competitive products
  4. Maintains proper condition of vehicles, inventory, tools and equipment
  5. Maintains a clean work area and performs work in a neat and orderly fashion
  6. Follows all safety rules and regulations in performing work assignments
  7. Completes all reports and forms required in conjunction with work assignments
  8. Accounts for all time on a timecard and for all material used in performing assigned duties
  9. Other duties as assigned  

Experience, Education, Skills and Knowledge:

  • 1+ years of experience performing service repairs
  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment
  • Ability to use Service Advisor and basic computer functions
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Proficient oral and written communication skills
  • Ability to lift at least 75 lbs. repeatedly
  • Basic Service Technician certification preferred
  • High School diploma or equivalent experience required; Associates degree preferred
  • Valid drivers license is required
  • Forklift license preferred
  • Works in environment inside and outside all temperatures
  • Physical requirements other than lifting include bending, squatting, hand dexterity, climbing 6-13 feet 

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