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Automotive Service Writer Jobs in Moline, IL (NOW HIRING)

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the ... Excellent verbal and written communication * Ability to develop professional relationships with ...

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the ... Excellent verbal and written communication * Ability to develop professional relationships with ...

Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 ... writer level * Answer incoming telephone calls promptly, courteously, and make every effort to ...

Overview Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry ... writer level * Answer incoming telephone calls promptly, courteously, and make every effort to ...

Overview Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry ... writer level * Answer incoming telephone calls promptly, courteously, and make every effort to ...

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Automotive Service Writer information

See Moline, IL salary details

$11

$21

$36

How much do automotive service writer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service writer in Moline, IL is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $26.06 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.

What are popular job titles related to Automotive Service Writer jobs in Moline, IL?

For Automotive Service Writer jobs in Moline, IL, the most frequently searched job titles are:

What job categories do people searching Automotive Service Writer jobs in Moline, IL look for?

The top searched job categories for Automotive Service Writer jobs in Moline, IL are:

What cities near Moline, IL are hiring for Automotive Service Writer jobs?

Cities near Moline, IL with the most Automotive Service Writer job openings:

Infographic showing various Automotive Service Writer job openings in Moline, IL as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,360 per year, or $21.8 per hour.

Automotive Service Technician-

Ed Morse Automotive Group

Muscatine, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Ed Morse Automotive Group rating

6.0

Company rating: 6.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

109th of 159 rated car dealerships


Job description

Overview
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking an experienced Automotive Service Technician to join our team.
Responsibilities
  • As a Technician you will be experienced and aware of the latest automotive technologies and be a persistent problem solver.
  • Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
  • Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification
  • Provide labor and time estimates for additional automotive repairs
  • Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers
  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology.
  • Inspect and test new vehicles and recording findings so that necessary repairs can be made.

Qualifications
  • Hold a valid driver's license
  • Minimum 3 years of experience
  • ASE Certified
  • Team oriented, flexible and focused on maintaining a high level of customer service
  • Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.
  • Must be willing to submit to a background check, DMV screen, and drug screen

Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
  • Weekly Pay
  • Uncapped earning potential! -Bonuses, Commissions, etc.
  • 401K with company match
  • Competitive Health Benefits including: Medical, Dental, Vision
  • Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
  • Employee Assistance Program
  • Quarterly Wellness Program
  • Vacation Pay
  • Sick Pay
  • Six Paid Holidays each calendar year
  • Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
  • Employee Referral Program - Get rewarded for working with friends
  • Become involved in our community with Ed Morse Cares
  • Unlimited career potential - opportunities in multiple states with over 30+ brands and growing!
  • Ongoing Education - receive manufacturer and product knowledge training

What Ed Morse Automotive Group employees say

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