Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer
Phoenixville, PA · On-site
As a Service Writer (Quote Writer), you'll play a vital role in that mission by turning technician recommendations into clear, accurate repair estimates that help customers make informed decisions.
Service Writer
Phoenixville, PA · On-site
As a Service Writer (Quote Writer), you'll play a vital role in that mission by turning technician recommendations into clear, accurate repair estimates that help customers make informed decisions.
Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer Advisor
Scranton, PA · On-site
Service Writer Advisor At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities ...
Service Writer Advisor
Scranton, PA · On-site
Service Writer Advisor At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities ...
Service Writer/Advisor
Mckeesport, PA · On-site
Service Writer Opportunity at Riverview Chevrolet Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have ...
Service Writer/Advisor
Mckeesport, PA · On-site
Service Writer Opportunity at Riverview Chevrolet Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have ...
Commercial Service Writer
Fairless Hills, PA · On-site
$30 - $40/hr
Overview Join our dynamic automotive team as a Commercial Service Writer, where your expertise in automotive service management and customer service will drive exceptional experiences for our clients.
Quick apply
Commercial Service Writer
Fairless Hills, PA · On-site
$30 - $40/hr
Overview Join our dynamic automotive team as a Commercial Service Writer, where your expertise in automotive service management and customer service will drive exceptional experiences for our clients.
Tire Service Writer McCarthy Tire Service McCarthy Tire Service is a fourth-generation, family-owned company serving the transportation industry since 1926. We are seeking a dependable Tire Service ...
Quick apply
Tire Service Writer McCarthy Tire Service McCarthy Tire Service is a fourth-generation, family-owned company serving the transportation industry since 1926. We are seeking a dependable Tire Service ...
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Quick apply
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Service Writer Advisor
Scranton, PA · On-site
Service Writer Advisor At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer Advisor
Scranton, PA · On-site
Service Writer Advisor At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Service Writer/Advisor
Mckeesport, PA · On-site
Riverview Chevrolet is looking for a motivated self starter to become a full time Service Writer at our Mckeesport location. We are growing and have increased our traffic in the lane each month this ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
Powersports Service Writer
Lancaster, PA · On-site
Write repair orders and detailed service estimates * Schedule appointments and manage service workflow * Communicate clearly with customers on repairs, timelines, and costs * Recommend maintenance ...
As a Turner Automotive Service Advisor, you will build strong customer relationships, write repair orders, sell and up sell services for our customers' vehicles. Turner Automotive service departments ...
As a Turner Automotive Service Advisor, you will build strong customer relationships, write repair orders, sell and up sell services for our customers' vehicles. Turner Automotive service departments ...
Automotive Service Writer
Harrisburg, PA · On-site
As a Turner Automotive Service Advisor, you will build strong customer relationships, write repair orders, sell and up sell services for our customers' vehicles. Turner Automotive service departments ...
Quick apply
Automotive Service Writer
Harrisburg, PA · On-site
As a Turner Automotive Service Advisor, you will build strong customer relationships, write repair orders, sell and up sell services for our customers' vehicles. Turner Automotive service departments ...
Service Writer information
See Pennsylvania salary details
$11.81 - $14.61
7% of jobs
$14.61 - $17.41
11% of jobs
$18.18 is the 25th percentile. Wages below this are outliers.
$17.41 - $20.22
24% of jobs
The median wage is $21.53 / hr.
$20.22 - $23.02
16% of jobs
$23.02 - $25.83
14% of jobs
$26.44 is the 75th percentile. Wages above this are outliers.
$25.83 - $28.63
8% of jobs
$28.63 - $31.43
7% of jobs
$31.43 - $34.24
4% of jobs
$34.24 - $37.04
3% of jobs
$37.04 - $39.85
2% of jobs
$39.85 - $42.65
2% of jobs
$11
$24
$42
How much do service writer jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for service writer in Pennsylvania is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.93 per hour, depending on experience, location, and employer.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
Can you be a service writer with no experience?
Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.
Does a service writer need a degree?
A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.
How much does a service writer make?
A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs
What are popular job titles related to Service Writer jobs in Pennsylvania?
For Service Writer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Pennsylvania look for?
The top searched job categories for Service Writer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Service Writer jobs?
Cities in Pennsylvania with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in PA?
For Service Writer jobs in PA, the most frequently searched job titles are:
United Rentals rating
7.9
Based on 464 frontline employees who took The Breakroom Quiz
76th of 177 rated vehicle equipment hire
Job description
Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking, warranty recovery and preventive maintenance currency. You are also responsible for scheduling, maintaining equipment files, processing service related invoices, handling customer inquiries and keeping the service department informed with respect to service bulletins and general information.
What you'll do:
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Work Order Completions, such as opening and closing work orders with accurate information
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Technician Time Reporting, ensure all paid hours available for work are recorded accurately and timely
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Ensure that all tasks eligible for warranty are created and submitted for warranty
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Monitor warranty reporting to ensure that all claims are properly brought to closure
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Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency
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Handle equipment maintenance related issues with a high sense of urgency
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Keep Management informed of customer concerns
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Ensure all service-related invoices are properly coded within the correct General Ledger
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Other duties assigned as needed
Requirements:
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High School diploma or equivalent
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Valid driver's license with acceptable driving record
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1 – 2 years experience in a shop or service environment
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Basic computer skills
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Attention to detail
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Ability to multi-task in a busy environment
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High sense of urgency with respect to customer service
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Superior customer service, teamwork and verbal/written communication skills
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
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Paid Parental Leave
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United Compassion Fund
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Employee Discount Program
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Career Development & Promotional Opportunities
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Additional Vacation Buy Up Program (US Only)
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Early Wage Access through Payactiv (US Hourly Only)
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Paid Sick Leave
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An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings
For Canadian benefits, click here
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
What United Rentals employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About United Rentals
Sourced by ZipRecruiter
At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.
Industry
Construction and retail
Company size
10,000+ Employees
Headquarters location
Stamford, CT, US