Service Writer
Butler, PA · On-site
Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a ...
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Service Writer
Butler, PA · On-site
Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a ...
Service Writer
Scranton, PA · On-site
Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a ...
Quick apply
Service Writer
Scranton, PA · On-site
Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a ...
Service Writer
Smithfield, PA · On-site
Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a ...
Quick apply
Service Writer
Smithfield, PA · On-site
Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a ...
Service Writer
Wilkes Barre, PA · On-site
As a Service Writer, you will be a vital link between customers and technicians, helping to keep both the company fleet and client vehicles operating smoothly and efficiently. Responsibilities
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Service Writer
Wilkes Barre, PA · On-site
As a Service Writer, you will be a vital link between customers and technicians, helping to keep both the company fleet and client vehicles operating smoothly and efficiently. Responsibilities
Service-Writer
Reading, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Reading, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Reading, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Reading, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Allentown, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Allentown, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Lancaster, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Lancaster, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Allentown, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Allentown, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Reading, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service-Writer
Reading, PA · On-site
A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an ...
Service Writer
Lyndora, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Lyndora, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Smithfield, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Smithfield, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Scranton, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Scranton, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Butler, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Butler, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Harrisburg, PA · On-site
Job Summary: A&H is seeking a Service Writer that will be the primary liaison between our customers, sales team, and service shop technicians. This role is responsible for greeting customers ...
Service Writer
Harrisburg, PA · On-site
Job Summary: A&H is seeking a Service Writer that will be the primary liaison between our customers, sales team, and service shop technicians. This role is responsible for greeting customers ...
Service Writer
Uniontown, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Uniontown, PA · On-site
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Harrisburg, PA · On-site
Job Summary: A&H is seeking a Service Writer that will be the primary liaison between our customers, sales team, and service shop technicians. This role is responsible for greeting customers ...
Service Writer
Harrisburg, PA · On-site
Job Summary: A&H is seeking a Service Writer that will be the primary liaison between our customers, sales team, and service shop technicians. This role is responsible for greeting customers ...
Service Writer
Phoenixville, PA · On-site
As a Service Writer (Quote Writer), you'll play a vital role in that mission by turning technician recommendations into clear, accurate repair estimates that help customers make informed decisions.
Service Writer
Phoenixville, PA · On-site
As a Service Writer (Quote Writer), you'll play a vital role in that mission by turning technician recommendations into clear, accurate repair estimates that help customers make informed decisions.
Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer
Oakdale, PA · On-site
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...
Service Writer information
See Pennsylvania salary details
$11.81 - $14.61
7% of jobs
$14.61 - $17.41
11% of jobs
$18.18 is the 25th percentile. Wages below this are outliers.
$17.41 - $20.22
24% of jobs
The median wage is $21.53 / hr.
$20.22 - $23.02
16% of jobs
$23.02 - $25.83
14% of jobs
$26.44 is the 75th percentile. Wages above this are outliers.
$25.83 - $28.63
8% of jobs
$28.63 - $31.43
7% of jobs
$31.43 - $34.24
4% of jobs
$34.24 - $37.04
3% of jobs
$37.04 - $39.85
2% of jobs
$39.85 - $42.65
2% of jobs
$11
$24
$42
How much do service writer jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for service writer in Pennsylvania is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.93 per hour, depending on experience, location, and employer.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
Can you be a service writer with no experience?
Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.
Does a service writer need a degree?
A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.
How much does a service writer make?
A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs
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What job categories do people searching Service Writer jobs in Pennsylvania look for?
The top searched job categories for Service Writer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Service Writer jobs?
Cities in Pennsylvania with the most Service Writer job openings:
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For Service Writer jobs in PA, the most frequently searched job titles are:
Job description
★ NOW HIRING: Service Writer
At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.
Come build your career with a team that invests in you from day one.
POSITION AT A GLANCE
Location: Butler, PA
Position Type: Full-Time
Schedule: Monday through Friday, 2:30 PM to 11:00 PM
Address: 519 Pittsburgh Road, Butler, PA 16002
WHAT YOU’LL DO
As a Service Writer, you’ll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will:
➤ Greet customers, sell needed work, write repair orders, and estimate repair costs
➤ Ensure proper payment type is selected and perform initial review of repair orders
➤ Communicate with technicians and update customers on repair progress
➤ Obtain authorization for additional work and maintain accurate repair documentation
➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
➤ Maintain repair order balance and assist parts/service departments as needed
➤ Handle customer inquiries, complaints, and scheduling professionally
➤ Maintain a clean and organized work area while adhering to all safety policies