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Service Support Supervisor Jobs (NOW HIRING)

Mosaic

Residential Support Supervisor

Beatrice, NE · On-site

Direct Support Supervisor: Be a Leader, Make a Difference! Location: Beatrice Nebraska Are you a ... Coordinating and managing all program functionsto ensure smooth and effective service delivery.

MHI

Material Support Supervisor

Bridgeport, WV · On-site

MHIRJ's network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S. The Material Support Supervisor will administer the material handling ...

Protos Security

Client Support Supervisor

Roanoke, VA · On-site

$34/hr

Client Support Supervisor Reports To: Dispatch Manager Location: Roanoke, VA - Onsite Rate ... Starting at $34.00/hr Company Overview Protos Security, a subsidiary of Security Services Holdings ...

Mosaic

Residential Support Supervisor

Beatrice, NE · On-site

Direct Support Supervisor: Be a Leader, Make a Difference! Location: Beatrice Nebraska Are you a ... Coordinating and managing all program functions to ensure smooth and effective service delivery.

TeemaGroup

Center Support Supervisor

San Jose, CA · On-site

$33 - $37/hr

Job Summary Center Support Supervisor TeemaGroup Full-time In-Office | San Jose, CA, United States ... Promote staff development, employee recognition, and a culture of exceptional customer service.

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Service Support Supervisor information

See salary details

$22.5K

$67.9K

$121K

How much do service support supervisor jobs pay per year?

As of Jul 12, 2026, the average yearly pay for service support supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

How much do supervisors get paid per hour?

The hourly pay for a Service Support Supervisor typically ranges from $15 to $30, depending on the industry, location, experience, and company size. Supervisors often earn additional benefits such as bonuses or overtime pay, especially in roles requiring shift work or specialized skills.

What's the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Call Center Manager or Customer Service Supervisor, which can earn higher salaries due to increased responsibilities and experience requirements. Advanced skills in leadership, data analysis, and familiarity with call center software can also contribute to higher compensation in this field.

How much is the salary of a supervisor?

The salary of a Service Support Supervisor typically ranges from $45,000 to $70,000 annually, depending on experience, industry, and location. Supervisors often receive additional benefits such as health insurance and paid time off, and may be required to have relevant certifications or management skills.

What does a service supervisor do?

A service support supervisor oversees customer service operations, manages staff, ensures service quality, and resolves customer issues. They often coordinate with other departments, monitor performance metrics, and may use tools like CRM software to improve service delivery.

What are the key skills and qualifications needed to thrive as a Service Support Supervisor, and why are they important?

To thrive as a Service Support Supervisor, you need strong leadership abilities, customer service expertise, and experience in support operations, often backed by a relevant degree or supervisory experience. Familiarity with customer relationship management (CRM) systems, help desk software, and workflow management tools is typically required. Excellent communication, conflict resolution, and team motivation skills help you effectively manage support teams and ensure customer satisfaction. These skills are crucial for maintaining service quality, resolving issues efficiently, and leading teams to achieve organizational goals.

What is the difference between Service Support Supervisor vs Customer Service Manager?

AspectService Support SupervisorCustomer Service Manager
Required CredentialsTypically a high school diploma or equivalent; some roles prefer post-secondary educationUsually a bachelor's degree in business, communications, or related field
Work EnvironmentSupervises support teams in call centers, technical support, or service departmentsOversees customer service teams across various channels, including calls, emails, and in-person interactions
Employer & Industry UsageCommon in tech, telecom, and service industriesWidely used across retail, hospitality, and corporate sectors
Common Search & Comparison IntentFocuses on support team management and technical issue resolutionCenters on customer satisfaction, service quality, and team leadership

The Service Support Supervisor primarily manages technical support teams and handles service issues, while the Customer Service Manager oversees overall customer satisfaction and service quality. Both roles require strong communication skills but differ in scope and industry focus.

What does a Service Support Supervisor do?

A Service Support Supervisor oversees a team responsible for providing technical or customer support within an organization. They manage daily operations, ensure quality service delivery, handle escalated issues, and train support staff. Additionally, they monitor performance metrics, implement process improvements, and act as a liaison between customers and other departments to resolve complex problems. Their goal is to ensure customers receive timely and effective assistance while maintaining high standards of service.

What are some common challenges faced by a Service Support Supervisor, and how can they be effectively managed?

A Service Support Supervisor often navigates challenges such as balancing team workloads, handling escalated customer issues, and adapting to rapidly changing service requirements. Effective management involves clear communication, prioritizing tasks, and providing regular training to team members. Building a supportive team culture and leveraging data-driven insights can also help address issues proactively, ensuring both customer satisfaction and team well-being.
What states have the most Service Support Supervisor jobs? States with the most job openings for Service Support Supervisor jobs include:
What job categories do people searching Service Support Supervisor jobs look for? The top searched job categories for Service Support Supervisor jobs are:
Service Support Supervisor jobs near you
Infographic showing various Service Support Supervisor job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,899 per year, or $32.6 per hour.
Residential Support Supervisor

Residential Support Supervisor

Mosaic

Beatrice, NE • On-site

Other

Medical, Dental, Vision

Posted 12 days ago

Job description

Direct Support Supervisor: Be a Leader, Make a Difference!

Location: Beatrice Nebraska

Are you apassionate and organized leaderready to ensure the highest quality of life for individuals with developmental disabilities? As aDirect Support Supervisor, you'll be the vital link between great support and successful operations.

You'llcoordinate and manage all program activities, ensuring we meet every regulatory requirement.

Your key responsibilities include:

  • Operational Management:Coordinating and managing all program functionsto ensure smooth and effective service delivery.
  • Building and developing a great team:Overseeinghiring, training, and schedulingof our dedicated Direct Support Professionals.
  • Ensuring seamless support:Coordinating all appointments and activitiesfor the individuals we serve.
  • Maintaining excellence:Keepingaccurate and compliant recordsof all operations.
  • Regulatory Compliance:Acting as theprimary safeguardto ensure all activities strictly adhere toregulatory requirements.

If you thrive on organization, love leading people, and want a career with deep meaning, apply today!

SCHEDULE:Days, Salaried, an evening shift until 7pm during the week and Oncall responsibilities can include other hours as needed to support the department/agency.The positionwill work in Beatrice.

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

What YOU'LL Bring:

We're looking for a motivated professional with a unique blend of compassion and operational savvy.

  • Dedicated Service & Operational Excellence:A genuinepassion to serve othersand a strong focus on creatingseamless, efficient support environmentswith meticulous attention to detail.
  • Adaptable Leadership:Proventime managementand communication skills, with the ability tojuggle multiple responsibilitiesand quicklyadaptto the needs of a growing program.
  • Essential Foundations:AnAssociate's Degreein a related field and at leastone year of experienceproviding direct support or similar services. Experience can be substituted for education - 3 years of relevant work experience.
  • Required Certifications:Current or immediate willingness to obtain certifications inCPRandMed Aide 40.

What YOU'LL Get:

  • Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
  • Education Assistanceto further your education or develop your career
  • Health, Dental, Vision, Prescriptionoptions available
  • Professional & PersonalDevelopment Opportunities
  • 403bRetirement Plan
  • Paid Time Offthat starts accruing your first day

Apply