ZipRecruiter

Log In

1

Service Specialist Jobs (NOW HIRING)

Chubb

Service Specialist

Chicago, IL

The Service Specialist will serve as support service representative, post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall ...

Chubb

Service Specialist

Chicago, IL · On-site

The Service Specialist will serve as support service representative, post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall ...

Link-Belt Cranes

Service Specialist

Ashland, VA

Currently we have a Service Specialist role open at our Ashland branch. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment ...

TELLURIAN INC

Human Service Specialist

Madison, WI · On-site

Human Service Specialist Reports To: Program Supervisor Department: THP FLSA Status: Non-Exempt Travel: Job Status: Full-time Shift/Schedule: OVER-NIGHT Position Summary Under supervision, the Human ...

Pioneer Human Services

Food Service Specialist

Spokane, WA · On-site

$17.30 - $25.53/hr

We are currently looking for a Part-time Food Services Specialist with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative ...

Pioneer Human Services

Food Service Specialist

Spokane, WA · On-site

$17.30 - $25.53/hr

We are currently looking for a Part-time Food Services Specialist with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative ...

ControlsJobs

Controls Service Specialist

Richland, WA

$34 - $56/hr

Controls Service Specialist - Tri-Cities Area, WA - $34-$56/hr. + Company Vehicle + 100% Paid BenefitsAbout the Opportunity: A leading mechanical contractor is seeking an experienced Controls Service ...

Bathing Brands

Customer Service Specialist

Wheeling, IL

$17.50 - $23.25/hr

Customer Service Specialist Are you a customer service-driven professional who is interested in joining a well-established and innovative company in a booming industry? Bathing Brands, a national ...

Opensity Solutions

Service Specialist

Chicago, IL · On-site

A Service Specialist is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or ...

K2services

Service Specialist

Minneapolis, MN · On-site

A Service Specialist is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or ...

next page

Showing results 1-20

All JobsService Specialist Jobs

Service Specialist information

See salary details

$13

$28

$54

How much do service specialist jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for service specialist in the United States is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.62 per hour, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

Service specialists in fields like sales, technical support, or certain healthcare roles can earn $10,000 or more monthly through commissions, bonuses, or overtime, often without requiring a college degree. Success in these roles typically depends on experience, skills, and performance, with some positions offering high earning potential in fast-paced or specialized environments.

What is the difference between Service Specialist vs Customer Service Representative?

AspectService SpecialistCustomer Service Representative
Required CredentialsHigh school diploma; certifications vary by industryHigh school diploma or equivalent
Work EnvironmentTechnical settings, service centers, or client sitesCall centers, retail, or office environments
Employer & Industry UsageManufacturing, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality
Common Search & ComparisonFocuses on technical knowledge and problem-solving skillsEmphasizes communication and customer interaction

Service Specialists typically handle technical issues, product support, or specialized services within specific industries, requiring technical knowledge and certifications. Customer Service Representatives primarily manage customer inquiries, complaints, and support via phone or in person, focusing on communication skills. While both roles involve assisting customers, Service Specialists often work in technical or specialized environments, whereas Customer Service Representatives are more common in retail and call center settings.

What is the role of a service specialist?

A service specialist is responsible for providing technical support, troubleshooting, and customer service to ensure client satisfaction. They often work with specific products or services, utilize diagnostic tools, and may require certifications or training to perform their duties effectively.

How can I make 2000 a week working from home?

A Service Specialist working from home can increase earnings by gaining specialized skills, obtaining relevant certifications, and providing high-quality customer service. Earning $2,000 weekly typically requires consistent high-volume work, possibly through multiple clients or platforms, and efficient time management. Building a strong reputation and expanding your client base can also help achieve higher income levels.

How does a Service Specialist typically collaborate with other departments to resolve customer issues?

Service Specialists often act as a bridge between customers and internal teams such as technical support, sales, and product management. When addressing customer concerns, they may need to gather information from various departments to provide accurate solutions or escalate issues appropriately. This collaboration ensures that customer inquiries are resolved efficiently and that feedback is shared across the organization to improve products and services. Building strong relationships with colleagues in other departments is key to success in this role.

What are Service Specialists?

Service Specialists are professionals who provide support and assistance to customers, ensuring their needs are met efficiently and effectively. Their responsibilities can include answering inquiries, resolving issues, processing orders, and offering product or service information. Service Specialists often work in a variety of industries such as retail, technology, finance, or telecommunications, and they play a crucial role in maintaining customer satisfaction. They typically possess strong communication, problem-solving, and interpersonal skills.

What does a service specialist do?

A service specialist provides technical support, customer service, or maintenance for products or services, often troubleshooting issues and ensuring customer satisfaction. They may work in various industries such as technology, healthcare, or retail, and typically require good communication skills and knowledge of the specific field or tools involved.

What are the key skills and qualifications needed to thrive as a Service Specialist, and why are they important?

To thrive as a Service Specialist, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and sometimes product-specific certifications is typically required. Excellent communication, patience, and teamwork help Service Specialists effectively address customer needs and resolve issues. These skills are crucial to ensuring customer satisfaction, building loyalty, and supporting business success in service-driven environments.
More about Service Specialist jobs
What cities are hiring for Service Specialist jobs? Cities with the most Service Specialist job openings:
What are the most commonly searched types of Service Specialist jobs? The most popular types of Service Specialist jobs are:
Who are the top companies hiring for Service Specialist jobs? The top employers for Service Specialist jobs are:
What states have the most Service Specialist jobs? States with the most job openings for Service Specialist jobs include:
What are popular job titles related to Service Specialist jobs? For Service Specialist jobs, the most frequently searched job titles are:
Service Specialist jobs near you
Infographic showing various Service Specialist job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,972 per year, or $28.8 per hour.
Service Specialist

Service Specialist

Chubb

Chicago, IL

Other

Medical, Dental, Life, Retirement

Posted 22 days ago

Chubb rating

8.1

Company rating: 8.1 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

133rd of 261 rated insurance

Job description

Job Description
Combined Insurance is seeking a Service Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
JOB SUMMARY:
The Service Specialist will serve as support service representative, post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build & maintain positive relationships with all stakeholders, including our sales organization, employer groups & cross functional internal partners. They will act as the administrative support & execute tasks and responsibilities.
This position requires strong relationship management, communication, critical thinking, project management, and problem resolution skills to meet the diverse needs of our sales team and employer groups.
RESPONSIBILITIES:
  • Act as first point of contact for all incoming employer-client & agent calls on the Service phone line. Handle level 1 tasks which include, but not limited to: limited policyholder terminations, provide invoices & re-enrollment reports, provide payment status updates, assist Customer Care with policy research, group-level demographic updates, policyholder demographic corrections or triaging these requests to the correct team. Sales Specialist will triage the request to the Service Consultant as necessary.
  • Consistently meets or exceeds expectations for departmental standards related to customer satisfaction, quality, average handle time, auxiliary time, after call work and other KPI's.
  • Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. Effectively communicate findings to the appropriate parties; take initiative and follow-through as the liaison with other internal departments as necessary.
  • Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies & procedures, policy information/management, and premium & billing administration.
  • Maintain customer records, update admin systems, and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.
  • Develop and maintain a trust-based & positive relationship and rapport with internal and external clients.
  • Perform other duties as assigned.
COMPETENCIES:
  • Relationship-Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset.
  • Problem Solving - Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situations.
  • Continuous Learning - Demonstrates a desire and capacity to expand expertise develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth.
  • Initiative - Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
  • Adaptability - Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course.
  • Results Orientation - Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results.
  • Values Orientation - Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct, truthful, and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company.
  • Detail Oriented - Has exceptional attention to detail and focus on accurate and timely delivery.
SKILLS & EXPERIENCE:
  • Excellent verbal and written communication, interpersonal and customer service skills
  • Proficient computer skills and ability to quickly learn multiple systems.
  • Ability to structure and manage work across multiple functions.
  • Ability to build trust-based relationships.
  • Ability to identify issues, remediation tactics and escalation paths.
  • Personal initiative and accountability.
  • Sound judgment and ability to problem solve.
  • Sound organizational and time management skills.
  • Ability to multi-task in an extremely fast paced environment.
  • Ability to prioritize and manage multiple priorities.
  • Proficient computer skills and ability to quickly learn multiple systems.
EDUCATION:
  • 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
  • Experience with voluntary benefit lifecycle. 3 years of group benefits insurance industry experience preferred.
About Us
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Connect with us on Twitter, Facebook, LinkedIn, and Instagram
#combined

What Chubb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chubb logo

About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

View All Chubb Jobs

Apply