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Service Specialist Jobs (NOW HIRING)

K2services

Service Specialist

New York, NY · On-site

Service Specialists provide a variety of support within our client locations. They cross train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other ...

Opensity Solutions

Service Specialist

New York, NY · On-site

Service Specialists provide a variety of support within our client locations. They cross train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other ...

Link-Belt Cranes

Service Specialist

Ashland, VA

Currently we have a Service Specialist role open at our Ashland branch. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment ...

TELLURIAN INC

Human Service Specialist

Madison, WI · On-site

Human Service Specialist Reports To: Program Supervisor Department: THP FLSA Status: Non-Exempt Travel: Job Status: Part-Time Shift/Schedule: varied shifts. WEEKENDS AND NIGHTS Position Summary Under ...

Opensity Solutions

Service Specialist

Los Angeles, CA · On-site

A Service Specialist is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or ...

Glenview Trust Co.

Client Service Specialist

Lexington, KY · On-site

$14.75 - $19.75/hr

The Client Service Specialist resolves concerns, including financial matters, and serves as the initial contact for Glenview clients and beneficiaries. The Client Service Specialist takes action on ...

New

K2services

Service Specialist

Los Angeles, CA · On-site

A Service Specialist is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or ...

Opensity Solutions

Service Specialist

Los Angeles, CA · On-site

A Service Specialist is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or ...

K2services

Service Specialist

Los Angeles, CA

A Service Specialist is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or ...

Opensity Solutions

Service Specialist

Los Angeles, CA · On-site

A Service Specialist is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or ...

Pine Street Inn

Guest Service Specialist

Roslindale, MA · On-site

$21.40 - $23.97/hr

Job Title Guest Service Specialist Schedule 40 hours a week, Thursday to Monday, 6:45am - 3:15pm Pay $21.40 - $23.97 per hour DOE - (Salary ranges provided are based on relevant experience and skill ...

Vinfen

Service Specialist

Allston, MA · On-site

$18.50/hr

Tue OR Thu, 8 hours Salary: $18.50 / hour As a Service Specialist I, you will contribute to the excellent services for persons served by providing leadership in discrete service areas to a program in ...

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Service Specialist information

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$13

$28

$54

How much do service specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service specialist in the United States is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.62 per hour, depending on experience, location, and employer.

What is the difference between Service Specialist vs Customer Service Representative?

AspectService SpecialistCustomer Service Representative
Required CredentialsHigh school diploma; certifications vary by industryHigh school diploma or equivalent
Work EnvironmentTechnical settings, service centers, or client sitesCall centers, retail, or office environments
Employer & Industry UsageManufacturing, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality
Common Search & ComparisonFocuses on technical knowledge and problem-solving skillsEmphasizes communication and customer interaction

Service Specialists typically handle technical issues, product support, or specialized services within specific industries, requiring technical knowledge and certifications. Customer Service Representatives primarily manage customer inquiries, complaints, and support via phone or in person, focusing on communication skills. While both roles involve assisting customers, Service Specialists often work in technical or specialized environments, whereas Customer Service Representatives are more common in retail and call center settings.

How does a service specialist typically collaborate with other departments to resolve customer issues?

Service Specialists often act as a bridge between customers and internal teams such as technical support, sales, and product management. When addressing customer concerns, they may need to gather information from various departments to provide accurate solutions or escalate issues appropriately. This collaboration ensures that customer inquiries are resolved efficiently and that feedback is shared across the organization to improve products and services. Building strong relationships with colleagues in other departments is key to success in this role.

What is a service specialist?

Service Specialists are professionals who provide support and assistance to customers, ensuring their needs are met efficiently and effectively. Their responsibilities can include answering inquiries, resolving issues, processing orders, and offering product or service information. Service Specialists often work in a variety of industries such as retail, technology, finance, or telecommunications, and they play a crucial role in maintaining customer satisfaction. They typically possess strong communication, problem-solving, and interpersonal skills.

What are the key skills and qualifications needed to thrive as a service specialist, and why are they important?

To thrive as a Service Specialist, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and sometimes product-specific certifications is typically required. Excellent communication, patience, and teamwork help Service Specialists effectively address customer needs and resolve issues. These skills are crucial to ensuring customer satisfaction, building loyalty, and supporting business success in service-driven environments.
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Service Specialist jobs near you
Infographic showing various Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,972 per year, or $28.8 per hour.

Service Specialist

K2services

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.


Opensity Solutions is seeking a qualified candidate for the position of Service Specialist. Service Specialists provide a variety of support within our client locations. They cross train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable. Service Specialists are expected to provide support to all requests and flex services with a "can do" attitude and philosophy. This position requires a team player mentality, ability to deliver on service commitments timely, and communication skills both with our internal team and our client staff! Provide outstanding service to customers by ensuring the customer needs and requests as it relates to driving and the courier department by exceeding the expectations as governed by Opensity Solutions philosophy of customer service. Generally, reports to the Site Manager or Site Supervisor, depending on the size of the location.

Hours: 9 am - 6 pm

Essential JobResponsibilities

  • MailServices includesmetering,sorting,anddistributingmailand accountable packagesper schedule

  • Copy Services includesaccurately producingcopy,printand scan projectsperwritten instructions

  • Reception includesanswering incoming telephone calls androuting totheappropriateperson, willgreet and announce visitors in a friendly andprofessionalmanner

  • Hospitality Services includescoordination and upkeep of client conference rooms,common areasand kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

  • Floor Coordinationincludesthe upkeep of copy roomsandstocking of general supplies, delivery of paper, and basic daily maintenance

  • FacilitiesServicesmay includehanging pictures, small office moves, cleaningservicesand communication with key client contactsregardingbuilding/equipment concerns.

Qualifications & Requirements

  • High School Diploma orGED

  • 1+workexperiencein a customer services field

  • Ability to multitask with attention to detail

  • Ability toresolve issues with professionalismandtact

  • Ability to lift or move 40 lbs. or greater

  • Abilityto grasp, lift or carry packages on a standard wheeled cart with a load capacity of75lbs

  • Ability to walk, bend, kneel,standor sit for an extendedperiod of time

  • Scheduled Shift hours of 9 a.m. to 6 p.m. with ability to flex as needed for client needs

The Compensation range for this role is up to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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