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Service Specialist Jobs in Ridgeland, MS (NOW HIRING)

Customer Service Specialist

Flowood, MS · On-site

$14.25 - $19/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Guest Service Specialist

Richland, MS · On-site

$12 - $15.50/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Guest Service Specialist

Jackson, MS · On-site

$12 - $15.75/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Customer Service Specialist

Ridgeland, MS · On-site

$14.50 - $19.25/hr

The Customer Service Specialist reports to the Customer Service Manager in the MWG-Administrators TPA Division. The position is a non-exempt, hourly role located at a MWG Call Center location in ...

Customer Service Specialist

Ridgeland, MS · On-site

$14.75 - $19.50/hr

The Customer Service Specialist reports to the Customer Service Manager in the MWG-Administrators TPA Division. The position is a non-exempt, hourly role located at a MWG Call Center location in ...

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

Guest Service Specialist

Brandon, MS · On-site

$10.50 - $13.75/hr

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

Entry-Level Vehicle Service Specialist $14.00/hr + Daily Pay | No Experience Needed | No Late Evenings Looking for a hands-on role where you can learn real skills, help people, and build a long-term ...

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Showing results 1-20

Service Specialist information

See Ridgeland, MS salary details

$11

$24

$45

How much do service specialist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service specialist in Ridgeland, MS is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Service Specialist vs Customer Service Representative?

AspectService SpecialistCustomer Service Representative
Required CredentialsHigh school diploma; certifications vary by industryHigh school diploma or equivalent
Work EnvironmentTechnical settings, service centers, or client sitesCall centers, retail, or office environments
Employer & Industry UsageManufacturing, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality
Common Search & ComparisonFocuses on technical knowledge and problem-solving skillsEmphasizes communication and customer interaction

Service Specialists typically handle technical issues, product support, or specialized services within specific industries, requiring technical knowledge and certifications. Customer Service Representatives primarily manage customer inquiries, complaints, and support via phone or in person, focusing on communication skills. While both roles involve assisting customers, Service Specialists often work in technical or specialized environments, whereas Customer Service Representatives are more common in retail and call center settings.

How does a service specialist typically collaborate with other departments to resolve customer issues?

Service Specialists often act as a bridge between customers and internal teams such as technical support, sales, and product management. When addressing customer concerns, they may need to gather information from various departments to provide accurate solutions or escalate issues appropriately. This collaboration ensures that customer inquiries are resolved efficiently and that feedback is shared across the organization to improve products and services. Building strong relationships with colleagues in other departments is key to success in this role.

What is a service specialist?

Service Specialists are professionals who provide support and assistance to customers, ensuring their needs are met efficiently and effectively. Their responsibilities can include answering inquiries, resolving issues, processing orders, and offering product or service information. Service Specialists often work in a variety of industries such as retail, technology, finance, or telecommunications, and they play a crucial role in maintaining customer satisfaction. They typically possess strong communication, problem-solving, and interpersonal skills.

What are the key skills and qualifications needed to thrive as a service specialist, and why are they important?

To thrive as a Service Specialist, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and sometimes product-specific certifications is typically required. Excellent communication, patience, and teamwork help Service Specialists effectively address customer needs and resolve issues. These skills are crucial to ensuring customer satisfaction, building loyalty, and supporting business success in service-driven environments.

What cities near Ridgeland, MS are hiring for Service Specialist jobs?

Cities near Ridgeland, MS with the most Service Specialist job openings:

Infographic showing various Service Specialist job openings in Ridgeland, MS as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,967 per year, or $24 per hour.

Customer Service Specialist

Sherwin-Williams

Flowood, MS • On-site

$14.25 - $19/hr

Part-time

Medical, Retirement

Re-posted 7 days ago


Sherwin-Williams rating

7.6

Company rating: 7.6 out of 10

Based on 681 frontline employees who took The Breakroom Quiz

233rd of 540 rated manufacturers


Job description

The individual selected for this role will be expected to work at Store #707559, 
located at: 5320 Lakeland Drive, Suite B Flowood MS 39232.
This is a Part-time position. 

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.


 
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being
Career ... with opportunities to learn, develop new skills and grow your contribution
Connection ... with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
  • Have at least a High School diploma or GED
  • Have at least one (1) year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

#SHWSales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
  • Have at least a High School diploma or GED
  • Have at least one (1) year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

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