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Service Scheduling Coordinator Jobs in Riverside, CA

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Service Scheduling Coordinator information

See Riverside, CA salary details

$13

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How much do service scheduling coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service scheduling coordinator in Riverside, CA is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.55 per hour, depending on experience, location, and employer.

What is the difference between Service Scheduling Coordinator vs Customer Service Representative?

AspectService Scheduling CoordinatorCustomer Service Representative
Primary RoleScheduling service appointments and coordinating service teamsHandling customer inquiries, providing support, and resolving issues
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, customer interaction
Work EnvironmentOffice, service centers, on-site coordinationCall centers, retail, office settings
Common CertificationsNone typically required, scheduling software proficiency

The Service Scheduling Coordinator focuses on organizing and managing service appointments, ensuring smooth operations for service teams. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the coordinator emphasizes scheduling and coordination, whereas the representative emphasizes customer interaction and issue resolution.

What does a service scheduling coordinator do?

A service scheduling coordinator manages the appointment and service schedules for a company, ensuring that customer requests are assigned to appropriate technicians or service providers. They coordinate with clients, update scheduling software, and prioritize tasks to optimize workflow and customer satisfaction.

What is a service scheduling coordinator?

A service scheduling coordinator is responsible for organizing and managing service appointments, ensuring efficient scheduling for technicians or service providers. They communicate with customers, update scheduling systems, and coordinate resources to meet service deadlines, often using tools like scheduling software or customer management systems.

What are popular job titles related to Service Scheduling Coordinator jobs in Riverside, CA?

For Service Scheduling Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

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The top searched job categories for Service Scheduling Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Service Scheduling Coordinator jobs?

Cities near Riverside, CA with the most Service Scheduling Coordinator job openings:

Service Scheduling Coordinator jobs near you

Service Coordinator

San Gabriel Pomona Regional Center

Pomona, CA • On-site

$24.25 - $39.14/hr

Full-time

Re-posted 21 days ago

Job description

Job Type
Full-time
Description
The Organization
San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan-from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve.
Position Description
Reporting to the Manager of Pre-school Services V, the Service Coordinator provides comprehensive and compassionate case management to children ages 3 to 6 and their families. This role offers the opportunity to make a meaningful difference working collaboratively with families and community resources to ensure the individuals we serve receive high-quality service support and thrive.
Essential Job Functions
  • Assist children with developmental disabilities and their families in locating appropriate community services and programs.
  • Consult with the Manager, Client Services Staff, liaison, and specialist staff of the Regional Center to coordinate services for children served including medical, behavioral health services, psychological services, educational, vocational, recreational programs, and adaptive devices.
  • Explain available resources and services to individuals served and their families, ensuring they understand their options.
  • Collaborate with the team to assess and address the children's needs effectively.
  • Conduct in-person meetings with children, their families, and other relevant agencies to facilitate service planning and coordination.
  • Develop and implement individual Family Service Plans (IFSP) tailored to each child's unique needs.
  • Document service plan, meetings, and progress accurately and in a timely manner.
  • Document interim and annual reports within mandated timelines.
  • Initiates purchase of service (POS) through the Regional Center for clients who are ineligible for other sources of funding.
  • Present cases at specialized committees as appropriate.
  • Performs additional duties that support departmental and organizational goals.

Requirements
Employment Standards
  • Bachelor's degree in social work, psychology, human development, sociology, public health nursing, or a related field.
  • At least one year of experience working with individuals with developmental disabilities or a related field.
  • Master's degree in a related field can be substituted for the required experience.
  • Bilingual in Vietnamese, Mandarin, or Cantonese is preferred.

Knowledge and Abilities
  • Knowledge of developmental disabilities and community resources.
  • Strong interpersonal and communication skills (verbal and in writing).
  • Experience in developing and implementing individualized service plans and meeting strict document timelines.
  • Knowledge of behavior intervention techniques and best practices.
  • Ability to independently plan and schedule work.
  • Ability to develop individualized support plans and adapt strategies as needed.
  • Strong organizational skills and attention to detail for documentation and case management.
  • Ability to conduct in-person meetings and facilitate collaboration among various stakeholders.
  • Excellent computer skills in MS Office, including Word and Outlook.
  • Ability to multi-task, prioritize assignments, and meet deadlines with conflicting priorities.
  • Ability to provide a compassionate, culturally sensitive approach to working with diverse populations.

Other Essential Requirements
  • Service coordination is a community-based position that requires meeting with individuals served and their families in their home, in the community, or in our office location.
  • Frequent telephone, virtual, and out-of-office meetings are required.
  • A valid driver's license, reliable transportation and minimum liability insurance coverage is required.

Physical Demands & Work Environment
  • Work 60% of the time in an office environment and 40% in the community at meetings or home visits.
  • Ability to drive to and from meetings or home visits and walk from car to and from appointments.
  • Occasional walking and standing to attend and participate in office meetings and trainings.
  • Ability to sit for extended periods and operate a computer for report writing.
  • Clear verbal communication in person and by phone.
  • Occasional lifting, pushing, or pulling of items up to 25 pounds.
  • Adequate visual acuity to read documents, use computer monitor for prolonged periods, and review detailed information.
  • 60% of the work time occurs in a typical office setting with standard lighting, temperature, and moderate noise levels.
  • Employees are expected to follow safe and ergonomic work practices.

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.
Salary Description
$24.25 - $39.14 Hourly

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