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Service Scheduling Coordinator Jobs in Raleigh, NC

Lightwave Dental Management LLC

Scheduling Coordinator

Apex, NC · On-site

$13.50 - $17.25/hr

The Scheduling Coordinator will be responsible for checking out patients and collecting outstanding ... Collect all monies due for services rendered * Call insurance companies to get accurate benefit ...

NSC

Service Coordinator

Raleigh, NC · On-site

$20 - $25/hr

Service Coordinator Location: Remote $20-$25/hour Job Summary Anistar is seeking Service ... Schedule and coordinate service appointments and dispatch technicians to client sites. * Track and ...

Pro-Serv Food Equipment

Service Coordinator

Raleigh, NC · On-site

$17 - $20/hr

Service Coordinator - Pro-Serv Food Equipment 📍 Location: Raleigh NC 💵 Pay: $17-$20 per hour ... This role is the central hub for ensuring that service orders are received, scheduled, dispatched ...

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Service Scheduling Coordinator information

See Raleigh, NC salary details

$12

$19

$28

How much do service scheduling coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for service scheduling coordinator in Raleigh, NC is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.01 per hour, depending on experience, location, and employer.

What is a service scheduling coordinator?

A service scheduling coordinator is responsible for organizing and managing service appointments, ensuring efficient scheduling for technicians or service providers. They communicate with customers, update scheduling systems, and coordinate resources to meet service deadlines, often using tools like scheduling software or customer management systems.

What does a service scheduling coordinator do?

A service scheduling coordinator manages appointment calendars, coordinates service requests, and communicates with customers and technicians to ensure timely service delivery. They often use scheduling software and require strong organizational and communication skills to optimize workflow and customer satisfaction.

What is the difference between Service Scheduling Coordinator vs Customer Service Representative?

AspectService Scheduling CoordinatorCustomer Service Representative
Primary RoleScheduling service appointments and coordinating service teamsHandling customer inquiries, providing support, and resolving issues
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, customer interaction
Work EnvironmentOffice, service centers, on-site coordinationCall centers, retail, office settings
Common CertificationsNone typically required, scheduling software proficiency

The Service Scheduling Coordinator focuses on organizing and managing service appointments, ensuring smooth operations for service teams. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the coordinator emphasizes scheduling and coordination, whereas the representative emphasizes customer interaction and issue resolution.

What are popular job titles related to Service Scheduling Coordinator jobs in Raleigh, NC? For Service Scheduling Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Scheduling Coordinator jobs in Raleigh, NC look for? The top searched job categories for Service Scheduling Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Scheduling Coordinator jobs? Cities near Raleigh, NC with the most Service Scheduling Coordinator job openings:
Service Scheduling Coordinator jobs near you
Infographic showing various Service Scheduling Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,565 per year, or $19.5 per hour.

Scheduling Coordinator

Bovenizer & Baker Orthodontics

Cary, NC

$16.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

Summary of Position: 

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors.  This role is vital and requires a high level of attention to detail and organization in a fast-paced environment. 

Key Benefits:

In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. 

Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.

Essential Job Function: 

  • Schedule, authorize and send pertinent medical records/orders for appointments
  • Maintain a positive and friendly attitude and deliver excellent customer service to patients
  • Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
  • Be receptive to training and coaching on best practices
  • Maintain an organized working space  
  • Coordinate with other team members and doctors as needed for scheduling issues or questions
  • Other duties as required as they relate to the position 

Knowledge, Skills and Abilities: 

  • Understanding of best practices in the industry as it relates to schedule coordination and patient intake 
  • Excellent customer service experience 
  • Have excellent written and oral communication skills  
  • Compassion and high level of service for our patients, parents, and staff
  • Integrity, always doing the right thing
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
  • Professional manner and appearance at all times
  • Computer skills: Microsoft office and Web Browser  
  • Telephone skills: Proper telephone etiquette and information gathering skills 

Education and Experience 

  • High-School Diploma Required 
  • 1-3 Years Relative Experience 

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.

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