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Service Scheduling Coordinator Jobs in Raleigh, NC

House-Autry Mills

Schedule Coordinator

Four Oaks, NC · On-site

$24 - $28/hr

The Scheduling Coordinator is responsible for supporting the developing and maintaining production ... Coordinate with Production, Customer Service, Purchasing, Warehouse, and Management teams to ensure ...

CK's Plumbing and Backflow

Service Coordinator

Raleigh, NC · On-site

$20 - $25/hr

CK's Plumbing and Backflow is looking for an engaged and organized Service Coordinator to join our ... Schedule and dispatch plumbing technicians to residential and commercial service calls * Coordinate ...

Lane Valente Industries

HVAC Service Technician

Cary, NC · On-site

... coordinating on-site work, as necessary. • Inspects vehicles by checking vehicle condition and cleanliness • Maintains vehicles by keeping records of service, scheduling, and complete repairs and ...

National Power, LLC

Service Coordinator Manager

Raleigh, NC · On-site

$19.25 - $24.25/hr

The Service Coordinator Manager develops and streamlines effective communication between service ... Repair Quotes - ensure parts have been ordered; parts are tracked for delivery and are scheduled in ...

National Power, LLC

Service Coordinator Manager

Raleigh, NC · On-site

$19.25 - $24.25/hr

The Service Coordinator Manager develops and streamlines effective communication between service ... Repair Quotes - ensure parts have been ordered; parts are tracked for delivery and are scheduled in ...

Raleigh Ophthalmology

Surgery Coordinator

Clayton, NC · On-site

... services. We have a robust practice, with three area office locations and dozens of bright ... Schedules ophthalmic surgeries (e.g. cataract, glaucoma, retina, oculoplastic, pediatric) according ...

Raleigh Ophthalmology

Surgery Coordinator

Clayton, NC · On-site

... services. We have a robust practice, with three area office locations and dozens of bright ... Schedules ophthalmic surgeries (e.g. cataract, glaucoma, retina, oculoplastic, pediatric) according ...

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Service Scheduling Coordinator information

See Raleigh, NC salary details

$12

$19

$28

How much do service scheduling coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service scheduling coordinator in Raleigh, NC is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Service Scheduling Coordinator vs Customer Service Representative?

AspectService Scheduling CoordinatorCustomer Service Representative
Primary RoleScheduling service appointments and coordinating service teamsHandling customer inquiries, providing support, and resolving issues
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, customer interaction
Work EnvironmentOffice, service centers, on-site coordinationCall centers, retail, office settings
Common CertificationsNone typically required, scheduling software proficiency

The Service Scheduling Coordinator focuses on organizing and managing service appointments, ensuring smooth operations for service teams. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the coordinator emphasizes scheduling and coordination, whereas the representative emphasizes customer interaction and issue resolution.

What does a service scheduling coordinator do?

A service scheduling coordinator manages the appointment and service schedules for a company, ensuring that customer requests are assigned to appropriate technicians or service providers. They coordinate with clients, update scheduling software, and prioritize tasks to optimize workflow and customer satisfaction.

What is a service scheduling coordinator?

A service scheduling coordinator is responsible for organizing and managing service appointments, ensuring efficient scheduling for technicians or service providers. They communicate with customers, update scheduling systems, and coordinate resources to meet service deadlines, often using tools like scheduling software or customer management systems.

What are popular job titles related to Service Scheduling Coordinator jobs in Raleigh, NC?

For Service Scheduling Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Service Scheduling Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Service Scheduling Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Scheduling Coordinator jobs?

Cities near Raleigh, NC with the most Service Scheduling Coordinator job openings:

Service Scheduling Coordinator jobs near you
Infographic showing various Service Scheduling Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,565 per year, or $19.5 per hour.

Scheduling Coordinator

Lightwave Dental Management LLC

Raleigh, NC • On-site

$20 - $22/hr

Full-time

Posted 19 days ago

Lightwave Dental rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

At Triangle Family Dentistry- Brier Creek, our mission is to provide state-of-art dentistry in the most comfortable environment possible. To guide our guests to optimal oral health with an emphasis on overall well-being. To non-judgmentally deliver the highest possible level of care with empathy and understanding. To continuously and relentlessly pursue excellence through continuing education, personal and team growth and mastering of leading edge technology.
Position Summary:
The Scheduling Coordinator will be responsible for checking out patients and collecting outstanding balances, reviewing the schedule, and making appointments, and answering the phones and calling insurance companies. There may be other tasks required as necessary that fall outside of the typical Scheduling Coordinator role. Examples include reviewing treatment plans and serving as the backup to other front office positions.
Responsibilities:
  • Answering phone calls, creating appointments for both new and existing patients
  • Collect all monies due for services rendered
  • Call insurance companies to get accurate benefit breakdowns and enter all info into Practice Management Software (Dentrix)
  • Review/audit patients and update status in Dentrix
  • Review upcoming schedules for accuracy of appointments and frequency limitations
  • Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements
  • Confirm appointments not confirmed through Yapi software
  • Scan EOB's and call doctors to request updated Pano x-rays
  • Create dental claims and electronically send each day
  • Accurately correspond with patients verbally and via email
  • Oversee appointment schedule to create a seamless yet productive day
  • Coordinate and collaborate with clinical team to ensure seamless patient management experience
  • Present treatment plans when necessary
  • Respond to doctors, patients, and employee concerns and inquiries and seek assistance when necessary
  • General office duties and other duties as required

Qualifications:
  • 1 or more years of administrative assistant/front office/patient advocate experience, preferably in a dental or medical setting
  • Computer proficiency including Microsoft Office Suite, Practice Management Software (such as Dentrix), and the ability to learn new programs
  • Is well-organized and able to prioritize multiple tasks and responsibilities
  • Ability to demonstrate independent thinking and exercise good/sound judgment
  • Ability to perform frequent, repetitive work with attention to detail
  • Ability to be flexible and accept different work assignments with a positive approach
  • Ability to follow instructions and take responsibility for own actions
  • Ability to exercise confidentiality with patients and patient care
  • Ability to work both independently and in a team environment

What Lightwave Dental employees say

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