ZipRecruiter

Log In

1

Service Operations Jobs in California (NOW HIRING)

Hertz

Service Operations Manager

Mountain View, CA · On-site

$90K - $120K/yr

The Service Operations Manager leads all maintenance and technical operations for Oro Mobility's autonomous vehicle fleet. This role is responsible for ensuring vehicles are maintained to Uber Fleet ...

Rivian

Service Operations Supervisor

El Segundo, CA · On-site

Role Summary As a Service Operations Supervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the ...

Rivian

Service Operations Supervisor

El Segundo, CA · On-site

Role Summary As a Service Operations Supervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the ...

Rivian

Service Operations Supervisor

Milpitas, CA · On-site

Role Summary As a Service Operations Supervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the ...

Rivian

Service Operations Supervisor

Milpitas, CA · On-site

Role Summary As a Service Operations Supervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the ...

Rivian

Service Operations Supervisor

Milpitas, CA · On-site

Role Summary As a Service Operations Supervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the ...

Rivian

Service Operations Supervisor

El Segundo, CA · On-site

Role Summary As a Service Operations Supervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Anaergia

Service Operations Coordinator

Carlsbad, CA

$31 - $38/hr

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

The Service Operations Coordinator is responsible for directing and overseeing service operations by coordinating service requests, service activities, and reports, communicating with field personnel ...

Cocodelivery

Head of Service Operations

Los Angeles, CA · On-site

$180 - $240/hr

As Head of Service Operations, you will own two of the operations functions most central to Coco's day-to-day: Customer Support and Pilot Operations . Together, these teams are the human layer behind ...

GROUPE SEB

Director of Service Operations

Irvine, CA · On-site

$140K - $185K/yr

What we will achieve together As the Director of Service Operations, you will provide strategic and operational leadership for the centralized Service departments in North America, including Training ...

GroupeSEB

Director of Service Operations

Irvine, CA · Hybrid

$140K - $185K/yr

What we will achieve together As the Director of Service Operations, you will provide strategic and operational leadership for the centralized Service departments in North America, including Training ...

next page

Showing results 1-20

All JobsService Operations JobsService Operations Jobs in California

Service Operations information

See California salary details

$35K

$77.6K

$129.3K

How much do service operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service operations in California is $77,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $94,200.00 per year, depending on experience, location, and employer.

What is service operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

Is service operations a high paying job?

Service operations roles can offer competitive salaries, especially with experience, certifications, and management responsibilities. Salaries vary by industry, location, and company size, but they generally provide a solid income compared to entry-level positions in customer service or support roles.

What are some common challenges faced by professionals in service operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in service operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What are 5 careers in service operations?

Five careers in service operations include Service Operations Manager, Customer Service Supervisor, Field Service Technician, Service Coordinator, and Operations Analyst. These roles involve managing service delivery, coordinating teams, analyzing performance metrics, and ensuring customer satisfaction, often requiring skills in communication, problem-solving, and familiarity with service management tools.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are the most commonly searched types of Service Operations jobs in California? The most popular types of Service Operations jobs in California are:
What are popular job titles related to Service Operations jobs in California? For Service Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in California look for? The top searched job categories for Service Operations jobs in California are:
Service Operations jobs near you
Infographic showing various Service Operations job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,616 per year, or $37.3 per hour.

Service Operations Manager

Hertz

Mountain View, CA • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

141st of 171 rated vehicle equipment hire

Job description

A Day in Life: 
The Service Operations Manager leads all maintenance and technical operations for Oro Mobility's autonomous vehicle fleet. This role is responsible for ensuring vehicles are maintained to Uber Fleet Operations Standards and OEM technical specifications, maximizing vehicle availability, uptime, and trip readiness across a 24/7 operation. 
Reporting to the Market Manager (General Manager), this position leads a team of service supervisors, technicians, parts staff, and shop operations personnel. The role requires deep automotive and EV technical expertise, strong people leadership, and the ability to operate a high performance maintenance organization supporting cutting edge autonomous vehicle technology. This is a critical role ensuring fleet reliability and operational success. 
What You'll Do: 
  • Lead all technical operations including preventive maintenance, diagnostics, repairs, and parts management for an autonomous EV fleet. 
  • Manage and develop, Service Operations Supervisors, Technicians (L2/L3), Parts Manager, and Materials Coordinators supporting 24/7 coverage. 
  • Ensure maintenance execution meets Uber Fleet Operations Standards for vehicle availability, uptime, quality, and safety. 
  • Oversee preventive maintenance schedules, work order prioritization, repair turnaround times, and quality control processes. 
  • Partner with Nuro, Lucid, and OEM technical teams on escalations, diagnostics, training, tooling, and technical support. 
  • Own parts inventory strategy, vendor relationships, and supply chain coordination through the Parts Manager. 
  • Drive continuous improvement in maintenance efficiency, first time fix rates, mean time to repair (MTTR), and cost per repair. 
  • Ensure all technicians are trained, certified, and maintain compliance with Uber Fleet Ops Standards and OEM technical requirements. 
  • Manage maintenance tooling, equipment, diagnostic systems, shop infrastructure, and facility readiness. 
  • Ensure compliance with all safety, environmental, regulatory, and quality requirements. 
  • Lead root cause analysis, corrective action planning, and technical issue resolution for recurring problems. 
  • Support launch readiness activities, scaling plans, and operational performance reviews. 

What We're Looking For: 
  • 7+ years of experience in automotive service management, fleet maintenance, or technical operations; experience with electric vehicles or autonomous vehicle systems strongly preferred. 
  • 3+ years of people management experience leading technicians, supervisors, and technical operations in a high volume or 24/7 environment. 
  • ASE Master Technician certification or equivalent technical credentials preferred. 
  • Bachelor's degree in Automotive Technology, Engineering, Business, or related field preferred (or equivalent experience). 
  • Deep technical knowledge of automotive diagnostics, electrical systems, EV powertrains, ADAS, sensors, and vehicle networks. 
  • Proven ability to manage complex maintenance operations, technical partnerships, and cross functional collaboration. 
  • Strong understanding of maintenance KPIs, quality systems, and operational performance management. 
  • Excellent leadership, communication, problem solving, and decision making skills. 
  • Ability to work in fast paced, evolving, and highly technical environments. 
  • Ability to work flexible hours, including evenings and weekends as needed to support 24/7 operations. 
  • Valid California driver's license required. 
 
What You'll Get: 
  • The starting salary range for this role is $90,000–$120,000 annually, commensurate with experience. 
  • Reimbursement for Travel Expenses (as applicable, per Company policy guidelines) 
  • Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) 
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: 
  • Up to 40% off the base rate of any standard Hertz Rental. 
  • Medical, Dental & Vision plan options. 
  • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you). 
  • Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. 
  • Paid Parental Leave & Adoption Assistance. 
  • Employee Assistance Program for employees & family. 
  • Educational Reimbursement & Discounts. 
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness. 
  • Perks & Discounts - Theme Park Tickets, Gym Discounts & more.

What Hertz employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom