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Service Operations Manager Jobs in Tamarac, FL (NOW HIRING)

BrightView

Operations Manager

Dania Beach, FL · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

BrightView Landscapes

Operations Manager

Sunrise, FL

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

ODP Business Solutions

Operations Manager

Weston, FL · On-site

Partner with operations teams and facility manager to resolve shipping issues and improve workflow ... Investigate and resolve shipping discrepancies, damages, and customer service issues. * Support ...

Mr. Greens Produce

Operations Manager

Miami, FL · On-site

Develop and implement operational processes that improve efficiency, accuracy, service, and ... Manage production scheduling, line balancing, crew assignments, and daily output against customer ...

BrightView

Operations Manager

Boynton Beach, FL · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Office Depot

Operations Manager

Weston, FL · On-site

$65K/yr

Partner with operations teams and facility manager to resolve shipping issues and improve workflow ... Investigate and resolve shipping discrepancies, damages, and customer service issues. * Support ...

Parrot Realty

Operations Manager

Parkland, FL

$84K/yr

Strengthen and maintain affiliated partnerships with vendors, service providers, and other key ... Manage and allocate budgets across marketing, lead generation, personnel, and operational needs

Guestservices

Operations Manager

Dania Beach, FL · On-site

Park Service, vendors, etc. * Maintain a customer service program dedicated to exceptional customer ... Direct management staff to assure a safe and attractive environment for guests and employees

Office Depot

Operations Manager

Weston, FL

Partner with operations teams and facility manager to resolve shipping issues and improve workflow ... Investigate and resolve shipping discrepancies, damages, and customer service issues. * Support ...

ODP Business Solutions

Operations Manager

Weston, FL · On-site

$65K - $70K/yr

Partner with operations teams and facility manager to resolve shipping issues and improve workflow ... Investigate and resolve shipping discrepancies, damages, and customer service issues. * Support ...

Lanna Lashes

Be Seen First

Operations Manager

Hialeah Gardens, FL · On-site

$45K - $65K/yr (+ commission)

Operations Manager -- Lanna Lashes Miami, FL (Hybrid or Remote considered for the right candidate ... Customer Escalations -- Handle escalated customer service issues including chargebacks, tracking ...

Transdev

Operations Manager

Davie, FL · On-site

$60K - $70K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... May operate a vehicle in revenue service, if necessary. * Other duties as required. * Travel ...

Floor & Décor

Operations Manager

Davie, FL · On-site

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Ensure store presentation standards are achieved and maintained Customer Service * Assist the ...

Transdev

Operations Manager

Davie, FL · On-site

$60K - $70K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... May operate a vehicle in revenue service, if necessary. * Other duties as required. * Travel ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Tamarac, FL

Service Operations Manager information

See Tamarac, FL salary details

$33.6K

$74.5K

$124K

How much do service operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service operations manager in Tamarac, FL is $74,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $90,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Tamarac, FL?

For Service Operations Manager jobs in Tamarac, FL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Tamarac, FL look for?

The top searched job categories for Service Operations Manager jobs in Tamarac, FL are:

What cities near Tamarac, FL are hiring for Service Operations Manager jobs?

Cities near Tamarac, FL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Tamarac, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $74,461 per year, or $35.8 per hour.

Operations Manager

BrightView

Dania Beach, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

BrightView Landscapes rating

6.9

Company rating: 6.9 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

15th of 37 rated gardening and landscaping

Job description

The Best Teams are Created and Maintained Here.
Job Summary
  • The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.

Duties and Responsibilities:
  • Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
  • Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
  • Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
  • Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
  • Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
  • Reporting and Performance Metrics: Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
  • Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
  • Project Management: Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
  • Resource Planning: Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
  • Collaboration and Communication: Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Education and Experience:
  • Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry
  • Minimum 7 years of experience in the construction or landscaping industry
  • Minimum 2-3 years of management experience within the landscape or service industry
  • Qualified Applicator License (Pesticide or Fertilizer) preferred
  • Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls.
  • Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
  • Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
  • Bilingual in English and Spanish preferred
  • Effective written and oral communication skills
  • Ability to create and foster a team-oriented environment

Physical Demands/Requirements:
  • Ability to walk, bend, twist, and carry up to 50lbs
  • Ability to traverse uneven surfaces on job sites for quality checks and inspections
  • Must be able to travel within the branch territory to visit designated client properties
  • Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:
  • Field-based role; will have regular office work

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
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