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Service Operations Manager Jobs in Wimauma, FL (NOW HIRING)

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Lutz, FL · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Tampa, FL · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Tampa, FL · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Tampa, FL · On-site

$80K - $95K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Operations Manager

Tampa, FL · On-site

$80K - $95K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsibilities include: • Responsible for customer retention, employee retention, and service ...

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Service Operations Manager information

See Wimauma, FL salary details

$27.6K

$61.2K

$102K

How much do service operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service operations manager in Wimauma, FL is $61,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $74,300.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Wimauma, FL?

For Service Operations Manager jobs in Wimauma, FL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Wimauma, FL look for?

The top searched job categories for Service Operations Manager jobs in Wimauma, FL are:

What cities near Wimauma, FL are hiring for Service Operations Manager jobs?

Cities near Wimauma, FL with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Wimauma, FL as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $61,212 per year, or $29.4 per hour.

Operations Manager

Sarasota, FL • On-site

Full-time

Posted 12 days ago


Job description

Operations Manager Position Summary

We are seeking an Operations Manager to oversee day-to-day installation and service operations for a commercial access and low-voltage systems business. This position will lead field operations, project execution, service delivery, scheduling, team performance, quality, safety, and financial performance.

The Operations Manager will work through project managers, lead technicians, service personnel, and support staff while ensuring projects and service work are completed on schedule, within budget, and according to quality and safety standards.

Key Responsibilities
  • Lead installation and service operations across gate systems, access control, overhead doors, IP video/CCTV, and related low-voltage systems.

  • Manage and develop project managers, technicians, and service personnel.

  • Oversee project planning, scheduling, resource allocation, materials, and execution across multiple concurrent projects and service calls.

  • Monitor project performance, job costs, budgets, change orders, subcontractor expenses, and service profitability.

  • Identify potential project delays, resource constraints, and operational issues and take corrective action.

  • Oversee emergency service operations and ensure appropriate technician response and dispatch.

  • Manage parts and materials inventory to support installation and service needs.

  • Recruit, hire, train, and develop field technicians and project management personnel.

  • Conduct field inspections and ensure workmanship, safety, and quality standards are maintained.

  • Ensure compliance with applicable building codes, low-voltage electrical codes, OSHA requirements, manufacturer specifications, and industry standards.

  • Serve as an escalation point for complex service issues, warranty claims, and client concerns.

  • Maintain communication with management regarding project status, service performance, and operational and financial KPIs.

Qualifications & Requirements
  • 5+ years of progressive experience in operations, project management, engineering, service management, or a related field.

  • Minimum of 3 years of supervisory experience managing field technicians, project managers, or service teams.

  • Knowledge of gate operators, barrier systems, access control platforms, CCTV/IP video, overhead door systems, and related low-voltage systems.

  • Understanding of NEC low-voltage electrical codes, OSHA requirements, and applicable building codes.

  • Experience managing project budgets, job costs, change orders, inventory, and subcontractor relationships.

  • Experience with field service/dispatch systems and Microsoft Office.

  • Ability to manage multiple projects, service demands, and operational priorities simultaneously.

  • Ability to lead field teams while maintaining communication with clients and internal leadership.

  • Valid driver's license and ability to travel throughout the assigned territory.

Preferred
  • Bachelor's degree in Business Administration, Construction Management, Engineering, or a related field. Equivalent experience will be considered.

  • Low-voltage electrical license or relevant industry certifications such as NICET or manufacturer certifications.

  • Experience with GPS-based fleet dispatch and technician routing systems.

  • Familiarity with parking management systems and commercial/municipal access infrastructure.