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Service Operations Manager Jobs in Shafer, MN (NOW HIRING)

Robert Half

Customer Service Representative

Saint Paul, MN · On-site

$25.65 - $29.70/hr

Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations. * Take on additional customer support or administrative ...

FACE FOUNDRIÉ

Client Service Coordinator

Blaine, MN · On-site

$16 - $20/hr

Work with the Operations Manager to identify when supplies are low. * Assist in all in-store ... Guest Service Experience (1 year) * Sales and Marketing Experience * Salon Experience Preferred

FACE FOUNDRIÉ

Client Service Coordinator

Blaine, MN · On-site

$18.75 - $24.25/hr

Work with the Operations Manager to identify when supplies are low. * Assist in all in-store ... Guest Service Experience (1 year) * Sales and Marketing Experience * Salon Experience Preferred

GEA

Field Service Engineer

Saint Paul, MN · On-site

Manages the technical, operational, and temporal details of each intervention in agreement and compliance with the received details; In close co-operation with the Site Coordinator and the Service ...

GEA

Field Service Engineer

New Richmond, WI · On-site

Manages the technical, operational, and temporal details of each intervention in agreement and compliance with the received details; In close co-operation with the Site Coordinator and the Service ...

GEA

Field Service Engineer

Stillwater, MN · On-site

Manages the technical, operational, and temporal details of each intervention in agreement and compliance with the received details; In close co-operation with the Site Coordinator and the Service ...

GEA

Field Service Engineer

Somerset, WI · On-site

Manages the technical, operational, and temporal details of each intervention in agreement and compliance with the received details; In close co-operation with the Site Coordinator and the Service ...

Arrow Finishing, Inc

Laser & Handwork Manager

Blaine, MN · On-site

$28 - $42/hr

... operations thereby meeting the needs of shareholders within the organization while meeting or ... Oversee the Estimating and Service process * Inform the Estimating, Sales, and Quality teams on ...

Arrow Finishing Inc

Laser & Handwork Manager

Blaine, MN · On-site

$28 - $42/hr

... operations thereby meeting the needs of shareholders within the organization while meeting or ... Oversee the Estimating and Service process * Inform the Estimating, Sales, and Quality teams on ...

Miner, LTD

Service Manager

Lino Lakes, MN · On-site

$85K - $95K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...

Miner LTD

Service Manager

Lino Lakes, MN · On-site

$85K - $95K/yr

... service and equipment solutions provider with branch-based operations across the country. OnPoint ... Miner drives down the cost of warehousing and materials management operations saving our customers ...

Jimmy John's

Opening General Manager

Blaine, MN

$40K/yr

General Manager PRIMARY PURPOSE OF THE POSITION: General Managers are responsible for all aspects ... Supervise food preparation and service operations. * Ensure that every customer receives world ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Shafer, MN

Service Operations Manager information

See Shafer, MN salary details

$36.3K

$80.3K

$133.8K

How much do service operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service operations manager in Shafer, MN is $80,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $97,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Shafer, MN are hiring for Service Operations Manager jobs? Cities near Shafer, MN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Shafer, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,324 per year, or $38.6 per hour.

Customer Service Representative

Robert Half

Saint Paul, MN • On-site

$25.65 - $29.70/hr

Temporary

Posted 13 days ago

Job description

We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service.


Responsibilities:

• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.

• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.

• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.

• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.

• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.

• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.

• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.

• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.

• Bilingual fluency in Spanish and English, including the ability to speak, read, and write effectively in both languages.
• Previous experience in customer service, call center support, or a similar client-facing role.
• Strong mechanical aptitude and the ability to understand manufacturing or technical product information.
• Clear and detail-oriented communication skills with the ability to build positive relationships with customers and colleagues.
• Comfort explaining technical concepts and product details to a wide range of audiences.
• Proficiency with computer data entry and Microsoft Office applications, including Word, Excel, and Outlook.
• Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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