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Service Operations Manager Jobs in Shafer, MN (NOW HIRING)

Bernick's

Vending Sales and Operations Manager

WI · On-site

$70K - $95K/yr

... Operation's Manager to lead our sales team in Dresser, WI and Duluth, MN, drive growth, and ... service experience * Strong leadership, communication, negotiation, and analytical skills

Jusczak Repair

Service Manager

Forest Lake, MN · On-site

$70K - $80K/yr

... Service Manager to service the connection between customers and the shop, responsible for ... operations · Participates and seeks out industry focused continued education · Supports ...

MIDWEST MACHINERY CO

Service Manager

Columbus, MN · On-site

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

Midwest Machinery Co

Service Manager

Columbus, MN · On-site

$65K - $82K/yr

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

Central Transport

SR Operations Supervisor

Blaine, MN · On-site

We are privately owned and have been servicing manufacturing & retail companies of all sizes for ... Experience in managing a team, preferably in transportation operations. * A thorough understanding ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Shafer, MN

Service Operations Manager information

See Shafer, MN salary details

$36.3K

$80.3K

$133.8K

How much do service operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for service operations manager in Shafer, MN is $80,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $97,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What cities near Shafer, MN are hiring for Service Operations Manager jobs?

Cities near Shafer, MN with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Shafer, MN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,324 per year, or $38.6 per hour.

Restaurant & Operations Manager

Blaine, MN • On-site

Spanish Springs Lanes
See more jobs at Spanish Springs Lanesexternal

$62K - $67K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Who We Are

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview The Role

As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.

What You'll Do
  • Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
  • Drive revenue through sales-focused service, upselling, guest engagement, and event support
  • Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
  • Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
  • Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
  • Ensure the center is operationally ready and guest-ready through every high-volume shift
What You'll Bring
  • 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
  • A proven ability to drive food and beverage sales and build teams that deliver it consistently
  • Experience training and developing hourly leaders in fast-paced environments
  • A floor-first management style with a strong read on guest experience
  • Solid financial acumen including labor, food cost, inventory, and P&L contribution
  • Comfortable lifting up to 50 lbs and standing or walking for extended periods
  • Flexible availability including nights, weekends, and holidays
What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

  • Medical, Dental, and Vision plans to select from based on your needs
  • Wellness resources to help you along your wellness journey
  • 401(k) Retirement Plans
  • Employee Stock Purchase Program
  • Employee Assistance Program (EAP)
  • Vacation and Holidays
  • Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

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Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $62,000 to $67,000 per year

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