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Service Operations Manager Jobs in Pipestone, MN

IT Service Desk Lead

Pipestone, MN ยท On-site

$65K - $80K/yr

... operations, support escalated technical issues, and help drive exceptional service for our internal customers. What You'll Do * Lead, coach, and develop Help Desk team members * Manage ticket queues ...

IT Service Desk Lead

Pipestone, MN ยท On-site

$65K - $80K/yr

... operations, support escalated technical issues, and help drive exceptional service for our internal customers. What You'll Do * Lead, coach, and develop Help Desk team members * Manage ticket queues ...

... operations, support escalated technical issues, and help drive exceptional service for our internal customers. What You'll Do Lead, coach, and develop Help Desk team members Manage ticket queues ...

Customer Service Associate I

Pipestone, MN ยท On-site

$13.50 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Flandreau, SD ยท On-site

$14 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Flandreau, SD

$14 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Pipestone, MN ยท On-site

$13.50 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Flandreau, SD ยท On-site

$14 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Slayton, MN ยท On-site

$13 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Pipestone, MN ยท On-site

$13.50 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

From Our Manager: "Part-time Site Managers are vital in maintaining operational consistency and ... Reports To: Service Manager Christensen Farms promotes a culture of inclusion and strives to ...

Part Time Site Manager

Lake Benton, MN ยท On-site

$12K - $48K/yr

From Our Manager:"Part-time Site Managers are vital in maintaining operational consistency and ... Service Manager Christensen Farms promotes a culture of inclusion and strives to attract a diverse ...

From Our Manager: "Part-time Site Managers are vital in maintaining operational consistency and ... Reports To: Service Manager Christensen Farms promotes a culture of inclusion and strives to ...

From Our Manager: "Part-time Site Managers are vital in maintaining operational consistency and ... Reports To: Service Manager Christensen Farms promotes a culture of inclusion and strives to ...

Part Time Site Manager

Pipestone, MN ยท On-site

$12K - $48K/yr

From Our Manager:"Part-time Site Managers are vital in maintaining operational consistency and ... Service Manager Christensen Farms promotes a culture of inclusion and strives to attract a diverse ...

From Our Manager:"Part-time Site Managers are vital in maintaining operational consistency and ... Service Manager Christensen Farms promotes a culture of inclusion and strives to attract a diverse ...

From Our Manager: "Part-time Site Managers are vital in maintaining operational consistency and ... Reports To: Service Manager Christensen Farms promotes a culture of inclusion and strives to ...

Showing results 21-40

Service Operations Manager information

See Pipestone, MN salary details

$32.9K

$72.8K

$121.3K

How much do service operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service operations manager in Pipestone, MN is $72,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Pipestone, MN?

For Service Operations Manager jobs in Pipestone, MN, the most frequently searched job titles are:

What cities near Pipestone, MN are hiring for Service Operations Manager jobs?

Cities near Pipestone, MN with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Pipestone, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,844 per year, or $35 per hour.

IT Service Desk Lead

Pipestone, MN โ€ข On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

IT Service Desk Lead
Location: Pipestone, MN or Brandon, SD
Salary: $65,000-$80,000 (Based on Experience)

Are you an experienced IT professional who enjoys solving complex technical challenges while leading and mentoring a team? PIPESTONE is looking for an IT Service Desk Lead to oversee daily help desk operations, support escalated technical issues, and help drive exceptional service for our internal customers.

What You'll Do

  • Lead, coach, and develop Help Desk team members
  • Manage ticket queues, workload distribution, and service quality
  • Serve as the escalation point for complex Tier 2 and Tier 3 technical issues
  • Troubleshoot hardware, software, networking, Microsoft 365, Active Directory/Entra ID, Teams, Outlook, and more
  • Collaborate with infrastructure, security, and application teams to resolve challenging issues
  • Improve IT support processes, documentation, and knowledge base resources
  • Monitor service metrics and identify opportunities to enhance efficiency and customer satisfaction
  • Deliver outstanding support and communication to employees across the organization

What We're Looking For

  • 3+ years of IT support experience, including Tier 2 and Tier 3 troubleshooting
  • Previous leadership, supervisory, or team management experience within IT support
  • Strong customer service mindset and problem-solving skills
  • Experience with ticketing/IT service management platforms
  • Proficiency supporting Microsoft environments, including Windows, Microsoft 365, Active Directory/Entra ID, Teams, and Outlook

Preferred Qualifications

  • Experience leading a Help Desk, Service Desk, or Desktop Support team
  • Knowledge of endpoint management, device imaging, software deployment, and user provisioning

Benefits

  • Paid Single Health Insurance (Family Plans Available)
  • Dental, Vision, Life & Disability Insurance
  • PTO + Paid Holidays
  • Retirement Plan

Join a company that values innovation, teamwork, and delivering exceptional technology support. If you're ready to lead by example and make a meaningful impact, we'd love to hear from you!

#PIPESTONE #NowHiring #ITJobs #ServiceDeskLead #HelpDeskLead #InformationTechnology #TechCareers #MinnesotaJobs #SouthDakotaJobs #LeadershipOpportunity #HiringNow


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