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Service Operations Manager Jobs in Perry Hall, MD

Marriott

Rooms Operations Manager

Baltimore, MD · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Responds timely to customer service department request. Verifies that all team members meet or ...

Sodexo

Food Operations Manager 2

Towson, MD · On-site

$70K - $90K/yr

Sodexo Healthcare is seeking an experienced Food Operations Manager 2 to lead Food & Nutrition Services at Sheppard Pratt Health System, supporting operations across the Towson location. This is an ...

Sodexo

Food Operations Manager 2

Towson, MD · On-site

$70K - $90K/yr

Sodexo Healthcare is seeking an experienced Food Operations Manager 2 to lead Food & Nutrition Services at Sheppard Pratt Health System, supporting operations across the Towson location. This is an ...

Sodexo

Food Operations Manager 2

Towson, MD · On-site

$70K - $90K/yr

Sodexo Healthcare is seeking an experienced Food Operations Manager 2 to lead Food & Nutrition Services at Sheppard Pratt Health System, supporting operations across the Towson location. This is an ...

ssagroup

Food Service - Kitchen Supervisor

Baltimore, MD

$16 - $20.75/hr

Reporting Relationship The Kitchen Supervisor reports directly to the Food Service Operations Manager(s)/Executive Chef and Regional Executive Chef (if applicable). Responsibilities * Perform the ...

Walgreens

Pharmacy Operations Manager

Randallstown, MD · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Parkville, MD · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Parkville, MD · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

ssagroup

Food Service - Kitchen Supervisor

Baltimore, MD · On-site

$16 - $20.75/hr

Reporting Relationship The Kitchen Supervisor reports directly to the Food Service Operations Manager(s)/Executive Chef and Regional Executive Chef (if applicable). Responsibilities * Perform the ...

SSA Group

Food Service - Kitchen Supervisor

Baltimore, MD · On-site

$16 - $20.75/hr

Reporting Relationship The Kitchen Supervisor reports directly to the Food Service Operations Manager(s)/Executive Chef and Regional Executive Chef (if applicable). Responsibilities * Perform the ...

Walgreens

Pharmacy Operations Manager

Randallstown, MD · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Baltimore, MD · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Aberdeen, MD · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Aberdeen, MD · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Perry Hall, MD

Service Operations Manager information

See Perry Hall, MD salary details

$33.9K

$75.1K

$125.1K

How much do service operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service operations manager in Perry Hall, MD is $75,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $91,200.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Perry Hall, MD?

For Service Operations Manager jobs in Perry Hall, MD, the most frequently searched job titles are:

What cities near Perry Hall, MD are hiring for Service Operations Manager jobs?

Cities near Perry Hall, MD with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Perry Hall, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,097 per year, or $36.1 per hour.

District Operations Manager

Community Concierge Services

Baltimore, MD • On-site

$60K/yr

Full-time

Medical, Retirement

Posted 24 days ago

Job description

Salary: $65,000 Annual OTE
Employment Type: Full-Time, W2 | Bi-Weekly Pay
About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 600 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability. Come work with a founder led, quickly growing company with opportunities to advance!
The Opportunity: In this role you will oversee all operations for doorstep trash collection in your market from end to end. You will be responsible for new community rollouts, building and supporting your team, visiting clients and working in the field. This role requires a mixture of both white collar and blue collar work. You must be willing to rollup your sleeves and lead from the front on a daily basis! This job is not able to be done in conjunction with another full time job.
What You'll Do:
Lead operations across multiple residential properties, ensuring flawless nightly execution
Hire and train porters to CCS standards
Conduct employee audits and on-site quality checks
Build and maintain strong relationships with property managers and clients
Handle scheduling and ensure coverage-no missed pickups!
Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
Respond to on-site operational issues such as equipment failures or staffing gaps
Maintain nightly reporting, payroll, employee documentation, and compliance
Assist in community onboarding, including resident orientations and equipment distribution
Oversee operations in our DMV market which includes - Baltimore MD, Parts of VA, Parts of PA, and surrounding area's.
Workload & Schedule:
Night and weekend availability required; routes run 7 days a week. Our peak working hours are 6pm-12am daily.
Mix of field work and administrative tasks, with flexible daytime hours based on completion
Travel to neighboring markets may be required to support operations
Who You Are:
A hands-on leader who's not afraid to work late nights or fill in on a route if needed
A natural problem solver and communicator-proactive, honest, and solution-focused
Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment
Flexible and responsive-able to pivot when staffing gaps or service issues arise
A team builder who leads by example and wants to grow with the company
Compensation & Benefits:
Base Salary: $60,000 year (bi-weekly pay)
Annual Bonus: $5,000 (paid quarterly)(performance based)
Company Vehicle for all work-related use (maintenance and gas covered)
Health Insurance for you and your family (sponsored plan)
401(k) with Matching: 4% match on first 5% after 12 months
Growth Opportunity: Help build and lead new districts as we expand
Community Concierge Services logo

About Community Concierge Services

Sourced by ZipRecruiter

To provide exceptional valet trash and maintenance services to the multifamily industry, that both exceeds our clients’ expectations and improves the quality of life in the communities we serve.

Industry

Facilities support services

Company size

51 - 200 Employees

Headquarters location

Charlotte, NC, US

Year founded

2016

Social media

Facebook

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