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Service Operations Manager Jobs in New Port Richey, FL

Roofstock

Hospitality Operations Manager

Largo, FL · On-site

In 2025, Roofstock took an ownership stake in Casago (short-term rental management services ... And when the team wins, we all win As a Hospitality Operations Manager, you'll play a key role in ...

UAB

OPERATIONS MANAGER-HSOM

Tampa, FL

$67K - $92K/yr

Continually monitors services provided to department and identifies/leads activities related to ... Operations, Hospital Administration, Healthcare/Clinic Management, Office Manager UAB is an Equal ...

Roofstock

Hospitality Operations Manager

Largo, FL · On-site

In 2025, Roofstock took an ownership stake in Casago (short-term rental management services ... And when the team wins, we all win As a Hospitality Operations Manager, you'll play a key role in ...

BGIS

Senior Operations Manager

Tampa, FL · On-site

BGIS is looking for a Senior Operations Manager to join the team in Tampa, FL ... BGIS is a leading provider of integrated real estate management services, including facilities ...

Marriott International

Rooms Operations Manager

Tampa, FL · On-site

$28.85 - $35.10/hr

... services, front desk, housekeeping, or related professional area. OR • 2-year degree from an ... Supporting Property Rooms Operations Function(s) • Follows property specific second effort and ...

Socket.dev

Senior Operations Manager

Tampa, FL · On-site

$95 - $150/hr

BGIS is looking for a Senior Operations Manager to join the team in Tampa, FL ... BGIS is a leading provider of integrated real estate management services, including facilities ...

BGIS

Senior Operations Manager

Tampa, FL · On-site

BGIS is looking for a Senior Operations Manager to join the team in Tampa, FL ... BGIS is a leading provider of integrated real estate management services, including facilities ...

BGIS

Senior Operations Manager

Tampa, FL · On-site

$110 - $165/hr

BGIS is looking for a Senior Operations Manager to join the team in Tampa, FL ... BGIS is a leading provider of integrated real estate management services, including facilities ...

Walgreens

Pharmacy Operations Manager

Clearwater, FL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Lutz, FL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Lutz, FL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in New Port Richey, FL

Service Operations Manager information

See New Port Richey, FL salary details

$31.6K

$70K

$116.7K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in New Port Richey, FL is $70,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $85,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in New Port Richey, FL look for? The top searched job categories for Service Operations Manager jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Service Operations Manager jobs? Cities near New Port Richey, FL with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in New Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,049 per year, or $33.7 per hour.

Hospitality Operations Manager

Roofstock

Largo, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 hours ago

Roofstock rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

23rd of 202 rated real estate companies

Job description

What we do and why we do it
As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.
How it's going (and growing)
With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.
Roofstock's Values → Short-Term Rental (STR) Org Reflection
  • We are entrepreneurs → Launch a startup within a startup
  • We are better together → Work across functions & business units to do it fast and well
  • We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
  • We think like investors → Enhance owners' and Roofstock's ROI

About the Team
Roofstock's STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there's no such thing as "not my job," and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win
As a Hospitality Operations Manager, you'll play a key role in ensuring exceptional stays and satisfied owners within your assigned zone. You will be directly responsible for the stewardship of a subset of homes within your zone and the relationships with their owners, while at the same time adopting a team mentality to make sure the entire zone is operating well.
You'll work alongside Hospitality Coordinators and report to the Team Lead, Hospitality Ops. Your primary focus will be on operational execution - making sure homes are functional, clean, and stocked (FCS), supporting guest readiness, resolving in-stay issues, and proactively maintaining owner satisfaction.
This is a field-based, people-first role ideal for someone who loves hospitality, problem-solving, and ownership.
Responsibilities
  • Ensure homes under your stewardship are consistently FCS and guest-ready
  • Directly manage a team of housekeepers, overseeing day-to-day operations including scheduling, task assignment, performance monitoring, and providing ongoing coaching and feedback.
  • Prioritize and delegate tasks, determining which responsibilities to handle directly and which to dispatch to Hospitality Coordinators for completion, such as inspections, restocks, and other hospitality touches across the zone
  • Collaborate with Hospitality Coordinators and other Hospitality Operations Managers in your zone to support a team-first mentality at all times
  • Maintain property-level expertise by visiting homes regularly and anticipating guest or owner issues
  • Act as the operational point of contact for assigned homeowners, ensuring responsiveness and support
  • Coordinate with central Guest Experience and Maintenance teams to resolve guest-reported issues
  • Take ownership of guest and owner issues by independently approving solutions, such as guest compensation and cost-sharing arrangement with owners as needed
  • Identify opportunities to elevate the guest experience through personalization, speed, and detail
  • Monitor guest review scores and collaborate with your team lead to raise performance where needed
  • Support inventory accuracy, issue prevention, and general property care across your assigned homes
  • Partner cross-functionally with onboarding, revenue, and field teams to ensure alignment
  • Serve as a thought partner to the Team Lead, actively contributing to the design, adaptation, and updating of process flows to better suit the operational needs of the zone
  • Support as needed with training of new team members
  • Provide cross coverage as needed in other zones
  • Other duties as assigned

Qualifications
  • 3-5 years of operational experience in hospitality, property management, or related field
  • Strong communication and organizational skills
  • Experience coordinating or delivering fieldwork in a fast-paced setting
  • Proven ability to solve problems and act with urgency
  • Tech savvy and comfortable using mobile and desktop task tools
  • Valid driver's license and reliable transportation required

Work Environment & Physical Demands
  • Frequent travel within teh Pinellas county market required
  • Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Compensation
Compensation may be adjusted based on experience, skills, and interview performance.
Pay Transparency
Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.
Competitive & Unique Benefits Package
  • Generous PTO Policy
  • 12 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office/cell phone subsidies
  • Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
Any offer of employment is conditioned upon the successful completion of a background investigation.
Commitment to Equal Employment Opportunity
The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
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