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Service Operations Manager Jobs in New Port Richey, FL

Sheltair

Operations Manager

Tampa, FL · On-site

The Operations Manager is responsible for the overall operation and functioning of the site's Line ... Maintain Company issued service standards, safety standards and security procedures. * Supports the ...

KSL Resorts

Operations Manager

Clearwater, FL · On-site

Job Summary The Operations Manager, Rooms Division will assists in managing the execution of all ... Hold a pre-shift meeting with staff and ensure guest service opportunities are communicated through ...

ShyftOff

Operations Manager

Tampa, FL · On-site

You'll thrive here if you have * 5+ years in contact center / BPO operations , with direct ownership of contact center service delivery and/or client outcomes. * 3+ years managing and collaborating ...

ShyftOff

Operations Manager

Tampa, FL · On-site

You'll thrive here if you have * 5+ years in contact center / BPO operations , with direct ownership of contact center service delivery and/or client outcomes. * 3+ years managing and collaborating ...

ShyftOff

Operations Manager

Tampa, FL · On-site

You'll thrive here if you have * 5+ years in contact center / BPO operations , with direct ownership of contact center service delivery and/or client outcomes. * 3+ years managing and collaborating ...

Metropolis Technologies

Operations Manager

Tampa, FL

$60K - $65K/yr

Operations Manager Salary: $60,000.00 - $65,000.00 per year What you'll do * Deliver on our Promise ... Identify all procurement and vendor service needs of the location. * Perform general accounting ...

The Home Depot

Operations Manager

Largo, FL · On-site

Backed by advanced technology, lifecycle services and an industry-leading field organization, we ... Observes production operation within their area of control to ascertain compliance with methods ...

Metropolis Technologies

Operations Manager

Tampa, FL

$60K - $65K/yr

Operations Manager Salary: $60,000.00 - $65,000.00 per year What you'll do * Deliver on our Promise ... Identify all procurement and vendor service needs of the location. * Perform general accounting ...

Crunch Fitness

Operations Manager

Land O Lakes, FL · On-site

$30K - $45K/yr

Our Front Desk Manager is responsible for the successful operation of the front desk. This ... Service-minded * Professional * Exceptional at Marketing * Be willing to go above and beyond

Get In Line Inc

Strategic Operations Manager

Tampa, FL · On-site

$150K - $250K/yr

Support implementation of new services, pricing, and internal processes Success in the First 90 ... Operations management experience (healthcare or multi-location a plus) * Strong SOP creation and ...

CVS Health

Operations Manager,Rx

Pinellas Park, FL · On-site

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Momentum Medical

Strategic Operations Manager

Tampa, FL · On-site

$150K - $250K/yr

Support implementation of new services, pricing, and internal processes Success in the First 90 ... Operations management experience (healthcare or multi-location a plus) * Strong SOP creation and ...

EoS Fitness

District Operations Manager

Tampa, FL · On-site

Our District Operations Manager is responsible for overseeing the Service team and supporting day-to-day Operations tasks, including but not limited to people leadership, recruiting, inventory ...

EōS Fitness

District Operations Manager

Tampa, FL · On-site

$70K - $75K/yr

Our District Operations Manager is responsible for overseeing the Service team and supporting day-to-day Operations tasks, including but not limited to people leadership, recruiting, inventory ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in New Port Richey, FL

Service Operations Manager information

See New Port Richey, FL salary details

$31.6K

$70K

$116.7K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in New Port Richey, FL is $70,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $85,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in New Port Richey, FL look for? The top searched job categories for Service Operations Manager jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Service Operations Manager jobs? Cities near New Port Richey, FL with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in New Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,049 per year, or $33.7 per hour.

Operations Manager

Sheltair

Tampa, FL • On-site

Full-time

Re-posted 23 days ago

Sheltair Aviation rating

6.3

Company rating: 6.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

39th of 65 rated aviation services

Job description

POSITION SUMMARY:
The Operations Manager is responsible for the overall operation and functioning of the site's Line and Customer Ramp Services team, ensuring safety and compliance for all flight line operations, and maintaining excellent standards of customer service.
DUTIES AND RESPONSIBILITIES:
  • Maintain Company issued service standards, safety standards and security procedures.
  • Supports the GM in performing reviews, evaluations, and disciplinary actions for the Team.
  • Assist in hiring process and new hire orientation.
  • In the absence of the GM, assist in facilitating monthly customer service, line service and GSE meetings for coordination.
  • In the absence of the GM, assist in managing day-to-day duties of the Base Safety Coordinators.
  • Ensure the LSM and CSM provide a premium customer service experience both inside and outside.
  • Successfully contributes to resolving customer complaints and issues promptly when elevated by CSM or LSM.
  • Build and grow relationships with tenants, pilots, passengers, and corporate clients.
  • Review elevated customer feedback and support the CSM and LSM in implementing service enhancements.
  • Achieve, sustain and exceed Smart Goals in support of the GM. (i.e. AIN survey, Pro Pilot Survey, and yearly budget).
  • Ensures collaboration between the LSM, CSM and GSE Supervisor by facilitating communication of operational needs and GSE failures.
  • Support the BC and BSC in the overall training & development of their shift teams.
  • Responsible for understanding, training and execution of all safety policies and procedures.
  • Recommend and implement programs to support customer needs; resolve customer inquiries and complaints fairly and effectively and encourage employee involvement and suggestions for improvement and growth of the FBO, its people and its processes.
  • Recommend and implement programs to support a positive work culture and team building.
  • Oversee the line service team with safe and efficient hangar stacking and aircraft ramp parking I/A/W COMs.
  • Support the Line Service Manager, Customer Service Manager with the team schedules.
  • Manage the LSM and CSM performance.
  • Assumes additional responsibilities in the absence of the FBO General Manager and delegates responsibilities to qualified personnel.
  • Represents Sheltair's internally and externally with industry groups, regulatory bodies, and the Sheltair network.
  • Other duties as assigned.
QUALIFICATIONS:
  • Strong interpersonal management skills Effective time management
  • Ability to read and comprehend general business documents, professional reports, technical procedures and government regulations.
  • Ability to respond to questions from managers, co-workers, customers and the general public.
EDUCATION and/or EXPERIENCE:
  • High School Diploma or GED or associate degree (preferred) and a minimum of three (3) years of aviation experience and one (1) year of supervisory experience.
OTHER SKILLS & ABILITIES:
  • Line service and customer service experience. Strong communication skills including verbal, written, visual and hands on.
  • Ability to work with various types of personalities and members of management in a positive and professional manner.
  • The ability to work various time periods of the day or night and various days of the week as required.
  • Strong written and verbal communication skills with the ability to communicate to individuals on subjects related to safety and training.
PHYSICAL DEMANDS:
  • The ability to load and unload baggage and equipment weighing 1 to 50 pounds, by pushing, pulling, carrying or lifting (occasionally overhead) of varying size and shape, a distance of up to 50 feet for extended periods of time with or without a mechanical device
  • The ability to perform tasks by bending, squatting, kneeling and pulling intermittently checking truck equipment and supplies such as tires, lights, brakes, gas, oil and water for pre-trip and service checks.
WORK ENVIRONMENT:
The work environment characteristics described here are a representation of those the employee may encounter while performing the daily functions of this job. Reasonable accommodations may be made to enable the employee with disabilities to perform the daily functions. While performing the daily functions of this job, the employee occasionally will work near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to wet and or humid conditions, fumes or airborne particle, extreme heat, risk of electrical shock and vibration. Line Service Technician will work with fuels and chemicals that may pose a serious health and/or safety hazard if improperly handled. The noise level in the work environment is usually very loud.
***SHELTAIR RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT-WILL." QUALIFIED EMPLOYEES WHO, BECAUSE OF A PHYSICAL OR MENTAL IMPAIRMENT THAT SIGNIFICANTLY LIMITS A MAJOR LIFE ACTIVITY, REQUIRE A REASONABLE ACCOMODATION TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS POSITION SHOULD NOTIFY THEIR MANAGER OR HUMAN RESOURCES***
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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