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Service Operations Manager Jobs in Naples, FL (NOW HIRING)

ssagroup

Food Service - Lead

Naples, FL

$14.50 - $20/hr

Food Service Supervisor(s) and Food Service Operations Manager(s) Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey ...

ssagroup

Food Service - Lead

Naples, FL

$14.50 - $20/hr

Food Service Supervisor(s) and Food Service Operations Manager(s) Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey ...

SSA Group

Food Service - Lead

Naples, FL · On-site

$14.50 - $20/hr

Food Service Supervisor(s) and Food Service Operations Manager(s) Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey ...

SSA Group

Food Service - Associate

Naples, FL · On-site

$13.25 - $17.25/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

ssagroup

Food Service - Associate

Naples, FL

$13.25 - $17.25/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

ssagroup

Food Service - Associate

Naples, FL

$13.25 - $17.25/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

Kering

GUCCI Operations Controller - Naples

Naples, FL · On-site

You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. You will make a real difference for each of our clients by ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Naples, FL

Service Operations Manager information

See Naples, FL salary details

$33.4K

$74.1K

$123.4K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Naples, FL is $74,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $89,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Naples, FL?

The most popular types of Service Operations jobs in Naples, FL are:

What are popular job titles related to Service Operations Manager jobs in Naples, FL?

For Service Operations Manager jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Naples, FL look for?

The top searched job categories for Service Operations Manager jobs in Naples, FL are:

What cities near Naples, FL are hiring for Service Operations Manager jobs?

Cities near Naples, FL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Naples, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,070 per year, or $35.6 per hour.

National Account Operations Manager

Pleasant Valley Corporation

Naples, FL • On-site

$91K - $117K/yr

Full-time

Re-posted 4 days ago

Job description

National Accounts Operations Manager
Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!
PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.
WE OFFER:
  • An exceptional culture and positive work environment
  • Competitive earnings
  • Comprehensive benefits
  • Personal recognition
  • Individual development opportunities
  • A clear path for career advancement!

Shift
M-F | 8:30a - 5:00p
Work Location
Onsite - Medina, Ohio
Division
Facilities Management
Team
National Accounts
Reports To
VP or Director
Job Purpose
The National Accounts Operations Manager is responsible for leading an operations team dedicated to resolving clients' facility maintenance issues promptly and cost-effectively. This role ensures the efficient delivery of services across a portfolio of assigned accounts, fostering strong customer and vendor relationships while achieving service excellence and operational goals. The manager will drive team performance, streamline processes, and maintain high standards of client satisfaction and operational efficiency.
Responsibilities
  • Manage Operations and Client Services: Lead an operations team to deliver high-quality service for assigned accounts, ensuring both company and client objectives are met while addressing workflow targets and service-level KPIs.
  • Manages total revenues: ranging from $1M - $15M with the average expected between $4M - $7M with responsibility for five to seven key national accounts in a multi-state, multi-location market.
  • Achieve Financial and Strategic Goals: Meet annual growth targets in sales volume and profitability, managing revenues between $1M - $15M across multiple key national accounts, and help clients identify opportunities for process improvement.
  • Handle Work Orders and Escalations: Oversee account communications, assign work orders based on urgency and availability, and resolve vendor price discrepancies and escalations, ensuring timely and effective customer service.
  • Authorize Subcontractor Bids: Review and authorize subcontractor bids up to $100,000, ensuring accuracy, cost verification, and compliance with scope and terms before submission to clients.
  • Supervise and Train Team Members: Directly supervise up to five employees (Project Managers and/or Facility Coordinators), conduct operational training during onboarding and ongoing support, and lead regular team meetings and team-building events.

Requirements
  • Experience and Education: 5-7 years of related experience with a Bachelor's degree in Business Administration preferred, or 7-9 years of related experience without a degree.
  • Relevant Experience: Minimum 5 years in commercial facilities/property management, with proven success in resolving client problems and leading customer service teams.
  • Technical Skills: Strong proficiency in CRM software, data entry, scheduling, reporting, and knowledge in commercial construction and general trades.
  • Certifications: Project Management Professional (PMP) required; Six Sigma or similar certification preferred.

Do YOU have these qualities?
Apply now to explore a fulfilling career with Pleasant Valley Corporation!

Apply