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Service Operations Manager Jobs in Mobile, AL (NOW HIRING)

Sodexo Energy & Resources is hiring an Operations Manager 1, Multi-Service in Pascagoula, MS. The role supports refinery shutdowns, turnarounds, facility operations, and facility site/land planning ...

New

Sodexo Energy & Resources is hiring an Operations Manager 1, Multi-Service in Pascagoula, MS. The role supports refinery shutdowns, turnarounds, facility operations, and facility site/land planning ...

New

Operation Manager POSITION SUMMARY: Operation Manger should have an excellent level of commercial ... Inspecting all department with their respective Manager's for cleanliness, ambience, service ...

Operations Manager - To assist the Branch Manager in planning and executing day to day branch ... Since 1934, we've delivered consistent, high-quality products and services to our customers. With ...

Operations Manager - To assist the Branch Manager in planning and executing day to day branch ... Since 1934, we've delivered consistent, high-quality products and services to our customers. With ...

Operations Manager

Mobile, AL · On-site

$17 - $20/hr

Position Summary The Operations Manager oversees all aspects of back-of-house operations at the ... Ensure packaging and fulfillment processes meet brand and guest service standards. * Monitor and ...

Operations Manager

Mobile, AL · On-site

$17 - $20/hr

Position Summary The Operations Manager oversees all aspects of back-of-house operations at the ... Ensure packaging and fulfillment processes meet brand and guest service standards. * Monitor and ...

Responsible for all major areas of hotel operations and services including, but not limited to ... Project management skills (i.e., organizing, multitasking). * Creative and strategic skills.

Responsible for all major areas of hotel operations and services including, but not limited to ... Project management skills (i.e., organizing, multitasking). * Creative and strategic skills.

... manage the daily operational aspects of the business. In this role you will work with customers ... Understanding of and commitment to customer service and the TWO MEN AND A TRUCK ® core values

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Service Operations Manager information

See Mobile, AL salary details

$35.2K

$78K

$130K

How much do service operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service operations manager in Mobile, AL is $78,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $94,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Mobile, AL?

The most popular types of Service Operations jobs in Mobile, AL are:

What are popular job titles related to Service Operations Manager jobs in Mobile, AL?

For Service Operations Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Mobile, AL look for?

The top searched job categories for Service Operations Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Service Operations Manager jobs?

Cities near Mobile, AL with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $78,042 per year, or $37.5 per hour.

Operations Manager 1, Multi-Service

Sodexo

Pascagoula, MS • On-site

$74K - $96K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,145 frontline employees who took The Breakroom Quiz

345th of 491 rated business services


Job description

Sodexo Energy & Resources is hiring an Operations Manager 1, Multi-Service in Pascagoula, MS. The role supports refinery shutdowns, turnarounds, facility operations, and facility site/land planning through hands-on logistics coordination.
Supports refinery operations by coordinating site logistics, including access, staging, material movement, temporary facilities, and traffic flow. Resolves logistical challenges, communicates updates, and maintains safety and compliance standards.
About the job
Lead daily operations for two or more core service areas at a client site, ensuring exceptional service delivery, client satisfaction, and long-term retention. Implement operational strategies that support client objectives, drive performance, and contribute to profitable growth. Supervise team members, allocate resources, monitor operating standards, and develop new programs to enhance service offerings.
The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.
Pay Range: $74290 - $96140
What's in it for you
  • Lead multiple service operations with direct oversight and accountability.
  • Influence strategy, service delivery, and overall client satisfaction.
  • Develop teams, improve operational performance, and strengthen service quality.
  • Contribute to client retention, growth, and the expansion of service offerings.
  • Manage budgets, drive initiatives, and enhance performance standards.
  • Work in a supportive, inclusive environment focused on teamwork and safety.
  • Apply problem-solving skills to optimize daily operations and resource use.

What you'll bring
  • Knowledge across facilities management operations, including custodial, housekeeping, grounds, pest control, mechanical, electrical, plumbing, and HVAC.
  • Business and financial acumen, with experience managing budgets and controlling costs.
  • Customer service expertise focused on relationship building and communication.
  • Leadership skills to develop teams, delegate effectively, and maintain accountability.
  • Experience establishing operating standards, implementing quality improvements, and ensuring compliance with safety and regulatory requirements.
  • Proactive, resourceful approach to solving operational challenges and supporting daily functions.

Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 3 years
  • Related Experience: 3 years

What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

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