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Service Operations Manager Jobs in Menomonee Falls, WI

CVS Health

Operations Manager

Pewaukee, WI · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

West Allis, WI

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Key Logo Inc

Be Seen First

Operations Manager

Milwaukee, WI · On-site

$80K - $120K/yr

Key Logo Inc. is a full-service, high-volume contract decorator, specializing in screen printing, embroidery, laser engraving, and other advanced decoration methods for both soft and hard goods. We ...

SASI INC

Operations Manager

Elm Grove, WI · On-site

$22/hr

... service delivery, and platform-related activities through the web portal and mobile application ... The Operations Manager is also responsible for safeguarding fiduciary obligations by ensuring ...

Key Logo Inc

Be Seen First

Operations Manager

Hartford, WI · On-site

$80K - $120K/yr

Key Logo Inc. is a full-service, high-volume contract decorator, specializing in screen printing, embroidery, laser engraving, and other advanced decoration methods for both soft and hard goods. We ...

SASI INC

Operations Manager

Elm Grove, WI · On-site

$22/hr

... service delivery, and platform-related activities through the web portal and mobile application ... The Operations Manager is also responsible for safeguarding fiduciary obligations by ensuring ...

SASI INC

Operations Manager

Elm Grove, WI · On-site

$22/hr

... service delivery, and platform-related activities through the web portal and mobile application ... The Operations Manager is also responsible for safeguarding fiduciary obligations by ensuring ...

Aptive Environmental

Operations Manager

New Berlin, WI

$80K - $95K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$60K - $70K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$60K - $70K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$80K - $95K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

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Service Operations Manager information

See Menomonee Falls, WI salary details

$35.6K

$79K

$131.5K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Menomonee Falls, WI is $78,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $95,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Menomonee Falls, WI are hiring for Service Operations Manager jobs? Cities near Menomonee Falls, WI with the most Service Operations Manager job openings:
Service Operations Manager jobs near you

Service Operations Technician

Nortek Data Center Cooling (Nortek Data Center Cooling)

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Maximize your potential. Minimize your footprint.
Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.
At Nortek Data Center Cooling, we're shaping the future by Creating a Better Tomorrow Every Day! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees' commitment to quality, customer experience and operational excellence.
Nortek Data Center Cooling. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions. To apply, please visit our career site at www.nortekair.com/careers.
Other Benefits:
*Making NexGen Products - Cooling the World's Ever Expanding Data Centers
*Airconditioned work environment
*Benefits start day one
*401K match
*First year, 4 weeks' vacation (accrued)

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