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Service Operations Manager Jobs in Marshfield, MO

Holiday Inn & Suites

Operational Manager

Springfield, MO · On-site

$43K - $50K/yr

... Operations industry. This is a fantastic opportunity to grow your career while enjoying a ... Grand Continent Hotels Group 15+ years of service. Always clean & friendly. Creating moments that ...

SSA Group

Food Service - Associate

Springfield, MO · On-site

$15 - $16/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

SSA Group

Food Service - Associate

Springfield, MO · On-site

$15 - $16/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Marshfield, MO

Service Operations Manager information

See Marshfield, MO salary details

$34.5K

$76.5K

$127.4K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Marshfield, MO is $76,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $92,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Marshfield, MO look for?

The top searched job categories for Service Operations Manager jobs in Marshfield, MO are:

What cities near Marshfield, MO are hiring for Service Operations Manager jobs?

Cities near Marshfield, MO with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Marshfield, MO as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $76,505 per year, or $36.8 per hour.

Site Operations Manager - Marshfield, MO

STN Incorporated

Marshfield, MO • On-site

$105K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Site Operations Manager
Location: Onsite – Marshfield, MO
Reporting to: Infrastructure & DCO
 
At STN, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight, cutting-edge solutions, and a security-first mindset. We provide end-to-end services spanning cloud consulting, AI infrastructure, and enterprise security, enabling secure, scalable, and future-ready transformation.
 
As trusted advisors, we align IT investments with business outcomes that drive performance and growth, starting with deep strategic engagement and delivering tailored solutions built for long-term impact.
 
Our approach is innovation-led and rooted in cybersecurity, with a focus on leveraging the right technologies to solve real-world challenges. We invest in our people and foster a culture of growth, inclusion, and purpose because we believe empowered teams build transformative technology.
 Overview The Site Operations Manager is responsible for the overall management, reliability, and performance of data center operations at a designated facility. This role leads site operations teams, ensures compliance with safety and operational standards, maintains critical infrastructure availability, and drives continuous improvement initiatives to support customer and business objectives. The Site Operations Manager serves as the primary operational leader for the facility, overseeing maintenance, incident response, vendor management, capacity planning, and operational excellence.Key Responsibilities Operational Leadership
  • Manage day-to-day data center operations, ensuring maximum uptime and reliability of critical infrastructure systems.  
  • Lead and develop site operations personnel, including hiring, training, performance management, and succession planning.  
  • Establish and maintain operational procedures, policies, and best practices.  
  • Serve as the escalation point for critical incidents and operational issues.  
Critical Facility Management
  • Oversee operation and maintenance of critical systems including:  
    • Electrical distribution systems  
    • UPS systems
    • Generators 
    • Switchgear 
    • HVAC and cooling systems
    • Fire detection and suppression systems
    • Building Management Systems (BMS)
    • Environmental monitoring systems  
  • Ensure preventive and corrective maintenance activities are executed according to established schedules.  
Reliability & Incident Management
  • Lead incident response and root cause analysis activities.  
  • Develop corrective and preventive action plans to mitigate recurring issues.  
  • Monitor key performance indicators (KPIs) related to uptime, maintenance, and operational efficiency.  
  • Drive continuous improvement initiatives to improve reliability and operational performance.  
Safety & Compliance
  • Promote a strong safety culture and ensure compliance with all safety policies and procedures. 
  • Ensure adherence to OSHA regulations, environmental standards, and company safety requirements.  
  • Manage site compliance with industry standards such as:  
    • Uptime Institute standards
    • ISO 27001
    • SOC 1 / SOC 2
    • NIST frameworks  
  • Conduct regular audits, inspections, and risk assessments.  
Vendor & Contractor Management
  • Manage relationships with maintenance providers, contractors, and service vendors.  
  • Oversee contractor work activities, ensuring compliance with safety and operational requirements.  
  • Review vendor performance and service-level agreements (SLAs).  
Financial & Capacity Management
  • Develop and manage site operational budgets.  
  • Monitor operational expenditures and identify cost-saving opportunities.  
  • Support capacity planning and infrastructure expansion projects.  
  • Participate in capital planning and forecasting activities.  
Customer & Stakeholder Support
  • Serve as a key operational contact for customers and internal stakeholders.  
  • Support audits, customer visits, and operational reviews.  
  • Provide regular reporting on site performance, risks, and improvement initiatives.
Experience & Qualifications Required
  • Bachelor's degree in Engineering, Facilities Management, Operations Management, or related field; equivalent experience may be considered.  
  • 7+ years of experience in critical facilities, data center operations, or mission-critical environments.  
  • 3+ years of leadership or management experience.  
  • Strong understanding of electrical and mechanical infrastructure systems in a data center environment.  
  • Experience managing preventive maintenance programs and vendor relationships.  
  • Knowledge of safety programs including Lockout/Tagout (LOTO), electrical safety, and permit-to-work systems.  
  • Excellent communication, leadership, and problem-solving skills.
Preferred
  • Experience operating Tier III or Tier IV data centers.  
  • Certified Data Centre Professional (CDCP), Certified Data Centre Management Professional (CDCMP), or similar certifications.  
  • PMP, Six Sigma, or Lean certification.  
  • Familiarity with CMMS, BMS, EPMS, and DCIM platforms.  
  • Experience supporting colocation, hyperscale, or enterprise data center environments.
Physical Requirements
  • Ability to work in a data center environment, including walking, climbing ladders, and lifting up to 50 pounds.  
  • Ability to respond to after-hours emergencies and participate in an on-call rotation.  
  • Occasional travel may be required.
Compensation
  • Full-Time, Exempt
  • $105,000-$135,000/year, DOE
Benefits
  • Health Coverage – Medical, Dental & Vision
  • FSA Health and Dependent Care available
  • 401(k) Plan
  • Unlimited Paid Time Off (PTO)
  • Observed Holidays Paid
  • Cell Phone Allowance
  • Collaborative, growth-driven culture
 
Candidates must be U.S. Citizens or Permanent Residents. We are unable to provide sponsorship at this time.

Employment is contingent upon the successful completion of a background check and reference verification. All applicants must be authorized to work in the United States on a full-time basis.

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