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Service Operations Manager Jobs in Manitowoc, WI

Texas Roadhouse

Service Manager

Sheboygan, WI · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

Rehlko, LLC

Logistics Operations Supervisor

Kohler, WI · On-site

... and management, and clean energy solutions that serve a broad spectrum of OEM, residential ... Maintain desired customer service levels and offer coaching to the associates within the department.

Rehlko, LLC

Logistics Operations Supervisor

Kohler, WI · On-site

... and management, and clean energy solutions that serve a broad spectrum of OEM, residential ... Maintain desired customer service levels and offer coaching to the associates within the department.

Arby's

Assistant Manager

Sheboygan Falls, WI · On-site

Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...

Arby's

Assistant Manager

Sheboygan Falls, WI · On-site

Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...

Arby's

GM

Sheboygan Falls, WI · On-site

$55K - $77K/yr

Operations Profit and Loss Guest Satisfaction Customer Service Speed of Service Quality Control ... Management Restaurant Management Managing Food Cost & Labor Cost Following all government ...

Arby's

GM

Sheboygan Falls, WI · On-site

$55K - $77K/yr

... service, operations and financial results AES is very goal oriented. Aside from our industry ... Management • Restaurant Management • Managing Food Cost & Labor Cost • Following all ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Manitowoc, WI

Service Operations Manager information

See Manitowoc, WI salary details

$34.3K

$76K

$126.6K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Manitowoc, WI is $75,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $92,300.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Manitowoc, WI?

The most popular types of Service Operations jobs in Manitowoc, WI are:

What are popular job titles related to Service Operations Manager jobs in Manitowoc, WI?

For Service Operations Manager jobs in Manitowoc, WI, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Manitowoc, WI look for?

The top searched job categories for Service Operations Manager jobs in Manitowoc, WI are:

What cities near Manitowoc, WI are hiring for Service Operations Manager jobs?

Cities near Manitowoc, WI with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,975 per year, or $36.5 per hour.

Service Manager

Texas Roadhouse

Sheboygan, WI • On-site

$5.2K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

46th of 89 rated restaurants

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

As a Service Manager your responsibilities would include:

  • Driving sales, steps of service, and guest satisfaction
  • In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
  • Understanding, managing, and practicing safe food handling procedures

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

  • A choice of medical plans that are best in class
  • Dental and Vision Insurance
  • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
  • Adoption Assistance
  • Short-Term and Long-Term Disability
  • Life, Accident and Critical Illness Insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Tuition Reimbursements up to $5,250 per year
  • Monthly Profit-Sharing Program
  • Quarterly Restricted Stock Units Program
  • Many opportunities to support your community
  • Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Employment Type: FULL_TIME

What Texas Roadhouse employees say

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