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Service Operations Manager Jobs in Lafayette, AL

Texas Roadhouse

Service Manager

Opelika, AL · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

Carmax

Front Line Manager

Wedowee, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Woodland, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Walmart

Warehouse Operations Supervisor

Lagrange, GA · On-site

$80K - $120K/yr

We are seeking an Area Manager - Transportation Service Shop to lead maintenance operations that support Walmart's private fleet and ensure safe, reliable delivery of goods to our stores. As an Area ...

GFA, Inc.

Team Lead - On-Site Operations

Lagrange, GA · On-site

$16/hr

Site Manager / Operations Manager FLSA Status: Non-Exempt Work Schedule: 12-hour shifts; occasional ... Track and report operational metrics such as productivity, accuracy, attendance, and service level ...

Flow Chem

Team Lead - On-Site Operations

West Point, GA

$16/hr

Site Manager / Operations Manager FLSA Status: Non-Exempt Work Schedule: 12-hour shifts; occasional ... Track and report operational metrics such as productivity, accuracy, attendance, and service level ...

Flow Chem

Team Lead - On-Site Operations

Lagrange, GA · On-site

$16/hr

Site Manager / Operations Manager FLSA Status: Non-Exempt Work Schedule: 12-hour shifts; occasional ... Track and report operational metrics such as productivity, accuracy, attendance, and service level ...

GFA, Inc.

Team Lead - On-Site Operations

West Point, GA · On-site

$16/hr

Site Manager / Operations Manager FLSA Status: Non-Exempt Work Schedule: 12-hour shifts; occasional ... Track and report operational metrics such as productivity, accuracy, attendance, and service level ...

Flow Chem

Team Lead - On-Site Operations

Lagrange, GA · On-site

$16/hr

Site Manager / Operations Manager FLSA Status: Non-Exempt Work Schedule: 12-hour shifts; occasional ... Track and report operational metrics such as productivity, accuracy, attendance, and service level ...

Flow Chem

Team Lead - On-Site Operations

West Point, GA · On-site

$16/hr

Site Manager / Operations Manager FLSA Status: Non-Exempt Work Schedule: 12-hour shifts; occasional ... Track and report operational metrics such as productivity, accuracy, attendance, and service level ...

Jack's

General Manager

Lafayette, AL · On-site

$55K - $65K/yr

This includes sales, profitability, staffing, training, customer service, operations, and more! Day ... Manage a million-dollar business through high energy and high standards * Hire, coach, mentor, and ...

Walmart

Warehouse Operations Supervisor

Opelika, AL · On-site

$65K - $98K/yr

... and managing staffing and scheduling assigning duties and coordinating workloads in order to ... example the service shop local offices to ensure that equipment is available for scheduled ...

EoS Fitness

Service Associate

Almond, AL · On-site

$13.75 - $18.25/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

EoS Fitness

Service Associate - Night

Almond, AL · On-site

$13.75 - $18.25/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and ...

Construction Resources

Service Technician

Lagrange, GA · On-site

Maintain company vehicle, serviced and clean. * Operate company vehicles, forklifts and other ... Maintain fuel receipts turn into Operations Manager. * Promote team work. * All other duties as ...

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Service Operations Manager information

See Lafayette, AL salary details

$31.2K

$69K

$115K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Lafayette, AL is $69,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $83,800.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Lafayette, AL look for?

The top searched job categories for Service Operations Manager jobs in Lafayette, AL are:

What cities near Lafayette, AL are hiring for Service Operations Manager jobs?

Cities near Lafayette, AL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Service Manager

Texas Roadhouse

Opelika, AL • On-site

$5.2K/mo

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

46th of 89 rated restaurants

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

As a Service Manager your responsibilities would include:

  • Driving sales, steps of service, and guest satisfaction
  • In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
  • Understanding, managing, and practicing safe food handling procedures

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

  • A choice of medical plans that are best in class
  • Dental and Vision Insurance
  • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
  • Adoption Assistance
  • Short-Term and Long-Term Disability
  • Life, Accident and Critical Illness Insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Tuition Reimbursements up to $5,250 per year
  • Monthly Profit-Sharing Program
  • Quarterly Restricted Stock Units Program
  • Many opportunities to support your community
  • Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Employment Type: PART_TIME

What Texas Roadhouse employees say

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