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Service Operations Manager Jobs in Howell, MI (NOW HIRING)

Molly Maid

Operations Manager - Brighton

Brighton, MI · On-site

Operations Manager - Take Charge & Drive Success! Are you a dynamic, detail-driven leader who ... Drive success by optimizing strategies and maintaining exceptional customer service. * Be a brand ...

Molly Maid

Operations Manager - Brighton

Brighton, MI · On-site

$48K - $50K/yr

Operations Manager - Take Charge & Drive Success! Are you a dynamic, detail-driven leader who ... Drive success by optimizing strategies and maintaining exceptional customer service. * Be a brand ...

Walgreens

Pharmacy Operations Manager

MI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

MI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Brighton, MI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

Walgreens

Pharmacy Operations Manager

Brighton, MI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

Walgreens

Pharmacy Operations Manager

MI · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

PetSmart

Retail Operations Manager

Jackson, MI · On-site

Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Jackson, MI · On-site

$18.15 - $30.47/hr

Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Jackson, MI · On-site

Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Jackson, MI · On-site

Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Jackson, MI

Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Jackson, MI · On-site

Evaluates operations and seeks opportunities to continuously improve experiences and services ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

TaskUs

Sr. Operations Manager - RAD

Novi, MI · On-site

$97K - $145K/yr

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ...

TaskUs

Sr. Operations Manager - ERT

Novi, MI

$97K - $145K/yr

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Howell, MI

Service Operations Manager information

See Howell, MI salary details

$33.2K

$73.6K

$122.6K

How much do service operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service operations manager in Howell, MI is $73,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $89,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Howell, MI?

For Service Operations Manager jobs in Howell, MI, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Howell, MI look for?

The top searched job categories for Service Operations Manager jobs in Howell, MI are:

What cities near Howell, MI are hiring for Service Operations Manager jobs?

Cities near Howell, MI with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 2% Contract, and 5% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,594 per year, or $35.4 per hour.

Field Operations Manager

Kastle Systems International, LLC

Plymouth, MI • On-site

$100 - $140/hr

Other

Posted 5 days ago

Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 117 rated security

Job description

Overview

Together, We Enhance Innovation and Growth

i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.

i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.

The Field Operations Manager - Special Projects is responsible for the successful execution of GC facing projects in the local region. Reporting to the Operations Manager for the local office, the Field Operations Manager oversees all aspects of their assigned projects and teams to complete the awarded work. This person will set deadlines, assign responsibilities, as well as monitor and summarize the progress of projects per company standards. Other responsibilities include assisting the Sales and Engineering teams as required to properly bid and design solutions the field team can successfully execute. They will be responsible for the review of individual team members’ performance to ensure company defined targets and expectations are achieved.

Applicants for this role must have Property Technology Security backgrounds!

Responsibilities
  • Preparation of reports for upper management regarding status of backlog
  • Lead and direct team members
  • Ensure proper resources (labor, materials, equipment, etc.) are in place to support the execution of projects in an efficient and timely manner
  • Coordinate with Project Managers during project initiation to confirm pre-deployment requirements are completed and the project kickoff is successful
  • Enhance department and organization reputation, both internally and externally
  • Provide mentorship and strategic guidance; help resolve project-level issues and remove obstacles
  • Support staff in maintaining project timelines using internal tools, best practices, and subject matter expertise
  • Collaborate with leadership to generate accurate forecasts for both revenue and staffing needs across upcoming projects
  • Participate as a member of the Bid Management Office to review quotes, as required
  • Report on resource use. Includes assigning/forecasting labor, material, and subcontractor needs
  • Participate in and/or lead weekly WIP reviews for assigned projects
  • Assist Sales and Engineering in procurement of new work
  • Ensure that all direct reports follow policies and procedures
  • Assisting upstream management in the development of improved policies and procedures
  • Review labor assignments daily to ensure technicians and resources possess the proper skillsets required for task success.
  • Other tasks as required by the company
Qualifications
  • Proven experience managing projects, ideally in data center or critical infrastructure environments.
  • Strong background in physical security, including planning and implementation.
  • Solid understanding of project management methodologies and tools.
  • Extensive working knowledge of security technologies such as:
  1. Access control systems
  2. Surveillance/CCTV systems
  3. Intrusion detection systems
  4. Lock Systems
  5. Network Infrastructure
  6. Intercom System Deployment
  • Exceptional ability to manage multiple priorities, delegate effectively, and work across departments.
  • Strong communication skills
  • Commitment to teamwork
  • Proactive attitude and a strong drive for excellence
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