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Service Operations Manager Jobs in Davison, MI (NOW HIRING)

CVS Health

Operations Manager

West Bloomfield, MI

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Waterford, MI · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Style Crest

HVAC Office Operations Manager

Flint, MI · On-site

Capitol Supply and Service, a Style Crest company, is seeking a highly organized and proactive HVAC Office Operations Manager to lead the administrative and coordination functions of our service ...

CCC

Operations Manager - WWT

Auburn Hills, MI · On-site

Operations Manager - WWTP (Water and Wastewater Treatment Plants) LOCATION: Auburn Hills, Michigan ... Founded in 1946, CCC has evolved from supporting WWII production into a full-service contractor ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Davison, MI

Service Operations Manager information

See Davison, MI salary details

$32.2K

$71.2K

$118.7K

How much do service operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for service operations manager in Davison, MI is $71,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are popular job titles related to Service Operations Manager jobs in Davison, MI? For Service Operations Manager jobs in Davison, MI, the most frequently searched job titles are:
What cities near Davison, MI are hiring for Service Operations Manager jobs? Cities near Davison, MI with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Davison, MI as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $71,239 per year, or $34.2 per hour.

Lawn & Snow Operations Manager

Ace Outdoor Services

Burton, MI

$65K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

Ace Outdoor Services is hiring a Lawn & Snow Operations Manager in Burton, MI.

This is a hands-on leadership role overseeing lawn maintenance and snow removal crews, daily production, routing, scheduling, equipment, and team performance.

This is not an entry-level management position. Candidates must have experience leading multiple field crews in lawn maintenance, landscaping, snow removal, or a closely related service operation.

$65,000–$75,000 per year
Company truck provided
Year-round, full-time employment

Responsibilities:

• Manage daily operations for the lawn maintenance and snow divisions
• Lead and develop 10–12 crews and their crew leaders
• Oversee routing, scheduling, production, and quality control
• Coordinate crews and resources during winter snow events
• Monitor equipment, fleet readiness, and job performance
• Track labor, production, and operational efficiency
• Hold teams accountable to company standards and production goals

Requirements:

• 3+ years managing lawn maintenance, landscaping, snow removal, or comparable field-service operations
• Experience leading multiple crews, crew leaders, and approximately 30+ employees
• Commercial and residential maintenance experience
• Strong leadership and operational management skills
• Experience with labor management and production tracking
• Valid driver’s license required

Benefits:

• Company truck
• Health insurance
• Paid time off
• 401(k) with company match
• Cell phone stipend
• Year-round employment