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Service Operations Manager Jobs in Hartford, AL (NOW HIRING)

Jack's

General Manager - Upcoming Location

Slocomb, AL

$55K - $65K/yr

This includes sales, profitability, staffing, training, customer service, operations, and more! Day ... Manage a million-dollar business through high energy and high standards * Hire, coach, mentor, and ...

Penske

Sales and Operations Management Trainee

Dothan, AL · On-site

$52K/yr

... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ... To learn more visit Our Sales and Operations Management Trainee role is an hourly role, offering a ...

Penske

Sales and Operations Management Trainee

Dothan, AL · On-site

$52K/yr

... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ... To learn more visit Our Sales and Operations Management Trainee role is an hourly role, offering a ...

Walgreens

Store Manager Unassigned

Dothan, AL · On-site

Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics. Operations * Shadows Store Manager, gains ...

Walgreens

Emerging Store Manager

Dothan, AL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Dothan, AL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Hartford, AL

Service Operations Manager information

See Hartford, AL salary details

$32K

$70.9K

$118K

How much do service operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service operations manager in Hartford, AL is $70,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What cities near Hartford, AL are hiring for Service Operations Manager jobs?

Cities near Hartford, AL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Restaurant Operations Management

Waffle House, Inc.

Headland, AL • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 28 days ago

Waffle House rating

5.6

Company rating: 5.6 out of 10

Based on 430 frontline employees who took The Breakroom Quiz

61st of 88 rated restaurants

Job description

JOB DETAILS
Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,900+ company-owned (not franchised) restaurants, and another 1,000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.
No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles.
Career Path
  1. Restaurant Manager: $65,000 to $85,000 (plus continuous service bonuses and a $6,000 annual bonus for having a 4-year degree)
  2. District Manager (2-3 restaurants): average time to promotion 1-2 years
  3. Division Manager (6-9 restaurants): average time to promotion 3-5 years

Company Stock Ownership
  1. Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager)
  2. Annual Stock Options granted based on % of income
  3. Career Stock Options granted at hire and with each career promotion

Benefits
  1. Medical, Dental, Vision, and Life Insurance for you and your family.
  2. Three 10-day vacations per year
  3. Paid Medical Leave, Maternity Leave, and Family Leave available after 1 year of service
  4. Work a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)

For more information, visit www.whcareers.com to get your new career started!

What Waffle House employees say

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