1

Service Operations Manager Jobs in Hartford, AL (NOW HIRING)

Operational & Financial Management * Prepare schedules, reports, and other operational ... Our Service Managers set the tone for the guest experience and inspire a culture of teamwork ...

FOOD SERVICE DIRECTOR

Geneva, AL ยท On-site

$70K - $72K/yr

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position. * Location ... In this role, you will oversee the daily operations of foodservice management, including production ...

Front Desk Manager

Enterprise, AL ยท On-site

$45K - $55K/yr

... service, operational excellence, and long-term partnerships. At Pyramid, our people are at the ... The role of Front Desk Manager is to provide guest service, staff supervision and direction in ...

... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ... To learn more visit Our Sales and Operations Management Trainee role is an hourly role, offering a ...

... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ... To learn more visit Our Sales and Operations Management Trainee role is an hourly role, offering a ...

... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ... To learn more visit โ€ข Our Sales and Operations Management Trainee role is an hourly role ...

Diet Tech

Dothan, AL ยท On-site

$34K - $43K/yr

Assists in evaluating and improving dining service operations to enhance resident satisfaction and ... Organizational and time management skills to handle multiple tasks efficiently. * Proficiency in ...

FOOD SERVICE DIRECTOR

Geneva, AL ยท On-site

$70K - $72K/yr

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position. * Location ... In this role, you will oversee the daily operations of foodservice management, including production ...

FOOD SERVICE DIRECTOR

Geneva, AL ยท On-site

$70K - $72K/yr

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position. * Location ... In this role, you will oversee the daily operations of foodservice management, including production ...

FOOD SERVICE DIRECTOR

Geneva, AL ยท On-site

$70K - $72K/yr

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position. * Location ... In this role, you will oversee the daily operations of foodservice management, including production ...

Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics. Operations * Shadows Store Manager, gains ...

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

New

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Merchandise Manager

Dothan, AL ยท On-site

$45K - $55K/yr

Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...

Merchandise Manager

Dothan, AL

$45K - $55K/yr

Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...

Showing results 21-40

Service Operations Manager information

See Hartford, AL salary details

$32K

$70.9K

$118K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Hartford, AL is $70,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Hartford, AL are hiring for Service Operations Manager jobs?

Cities near Hartford, AL with the most Service Operations Manager job openings:

Service Manager

Walk On's

Dothan, AL โ€ข On-site

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

DESCRIPTION
Job Description: Service Manager
Position Classification: Full-Time / Exempt
Reports To: General Manager
Position Summary
The Service Manager leads and motivates the Front of House (FOH) team to deliver exceptional guest experiences while driving sales, profitability, and operational excellence. This role combines hands-on leadership, adherence to Walk-On's standards, and support of a positive, team-focused environment.
Key Responsibilities
Guest Experience & Service Excellence
  • Ensure consistent execution of Walk-On's recipes, portioning, and service standards.
  • Supervise bar operations to maximize profitability and ensure compliance with beverage laws.
  • Maintain high standards of cleanliness, safety, and guest satisfaction.
  • Fill in where needed to ensure smooth operations and outstanding service.

Team Leadership & Development
  • Train, coach, and evaluate FOH team members to maintain high performance.
  • Provide feedback, enforce policies, and administer fair and consistent corrective action.
  • Promote teamwork, accountability, and a fun, positive work environment.

Operational & Financial Management
  • Prepare schedules, reports, and other operational documentation accurately and on time.
  • Monitor labor and controllable costs while ensuring all positions are staffed appropriately.
  • Ensure proper receiving, storage, and inventory control for all products and equipment.
  • Support marketing, advertising, and promotional initiatives to drive sales.

Compliance & Safety
  • Comply with all federal, state, and local regulations, including labor, health, and safety requirements.
  • Follow company policies and procedures for cash handling and restaurant operations.

Requirements
  • Minimum 2 years of management experience in a full-service, high-volume restaurant.
  • Proven success in leadership and operational management.
  • Strong communication, organization, and team-building skills.
  • Ability to work collaboratively with management and staff to achieve results.
  • Must be able to work nights, weekends, and holidays as required.

The Walk-On's Way
We lead with heart, hustle, and hospitality. Our Service Managers set the tone for the guest experience and inspire a culture of teamwork, energy, and excellence in every shift.
Equal Employment Opportunity (EEO)
Walk-On's Sports Bistreaux is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. Employment decisions are based on merit, qualifications, and business needs.
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
REQUIREMENTS
Walk-On's Sports Bistreaux is more than just a place to grab a bite to eat-it's a story of heart, hustle, and the underdog spirit.
Our journey started in Baton Rouge, Louisiana, when two LSU walk-on basketball players turned their dream into reality. With no scholarships, no guarantees, and no spotlight, they built their success the same way they built Walk-On's: through hard work, teamwork, and never giving up. That drive has grown from a single restaurant into a nationally recognized brand, but we've never lost sight of our roots. At Walk-On's, we pride ourselves on scratch-made dishes with a Louisiana flair, a fun and welcoming game-day atmosphere, and a culture that treats every team member like family.
We believe that everyone-from the kitchen to the floor, from the host stand to management-has an important role to play in creating unforgettable guest experiences. When you join Walk-On's, you're joining a team that values energy, passion, and pride in every shift. We celebrate wins together, push through challenges side by side, and make sure our guests feel like part of the team, too. This isn't just a job-it's a chance to be part of a winning culture where you can grow, shine, and help carry on the Walk-On's tradition of turning hard work and hospitality into something truly special.
Our Core Values at Walk-On's: Teamwork - Every role matters, and we win together. Hospitality - We deliver unforgettable experiences with genuine care. Passion - We hustle hard, bring energy, and take pride in what we do. Growth - We invest in our people, offering opportunities to learn and advance. Community - We support and celebrate the neighborhoods we serve.