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Service Operations Manager Jobs in Chesterfield, MO

City Museum

Operations Manager

Saint Louis, MO · On-site

$50K - $55K/yr

Operations Manager Department: Operations Employment Type: Full-Time / Exempt Schedule: Varied ... Help maintain outstanding service and product standards across all museum operating departments ...

US Sun Solar, LLC

Operations Manager

Cahokia, IL

... service, and innovative energy solutions. At Sun Solar, we believe our people are the foundation of ... The Operations Manager will oversee and coordinate the daily operations of the business to ensure ...

City Museum

Operations Manager

Saint Louis, MO · On-site

$50K - $55K/yr

Operations Manager Department: Operations Employment Type: Full-Time / Exempt Schedule: Varied ... Help maintain outstanding service and product standards across all museum operating departments ...

Allied Universal

Operations Manager

Saint Louis, MO · On-site

$51K/yr

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal

Operations Manager

Saint Louis, MO · On-site

$51K/yr

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal

Operations Manager

Saint Louis, MO · On-site

$51K/yr

The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Mosquito Squad

Operations Manager

Saint Louis, MO · On-site

$30K/yr

The Operations Manager is committed to and responsible for delivering the highest level of customer service, ensuring customer retention and managing costs. The Operations Manager accomplishes this ...

Allied Universal

Operations Manager

Saint Louis, MO

$51K/yr

The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

PCS Energy

Operations Manager

Saint Louis, MO · On-site

$115K - $140K/yr (+ commission)

Oversee all field operations, project management, estimating, and service departments for both direct-to-customer and subcontracted work. * Ensure consistent on-time, on-budget, and high-quality ...

Copart, Inc.

Operations Manager

Saint Louis, MO · On-site

General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager ... service goals. • Ensure daily operations meet or exceed company standards and customer ...

KMG Hotels

Operations Manager

Chesterfield, MO · On-site

$50K - $55K/yr

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or ... Managing Property Operations Function(s): * Follows property specific second effort and recovery ...

Ulta Beauty, Inc.

Operations Manager

Alton, IL · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty

Operations Manager

Alton, IL · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

City Museum

Operations Manager

Saint Louis, MO · On-site

$50 - $70/hr

As Operations Manager, you'll work alongside the Director of Operations to keep the full spectrum ... Help maintain outstanding service and product standards across all museum operating departments ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Chesterfield, MO

Service Operations Manager information

See Chesterfield, MO salary details

$35.1K

$77.8K

$129.7K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Chesterfield, MO is $77,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $94,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Chesterfield, MO?

For Service Operations Manager jobs in Chesterfield, MO, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Chesterfield, MO look for?

The top searched job categories for Service Operations Manager jobs in Chesterfield, MO are:

What cities near Chesterfield, MO are hiring for Service Operations Manager jobs?

Cities near Chesterfield, MO with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Chesterfield, MO as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $77,839 per year, or $37.4 per hour.

Operations Manager

LIGHTHOUSE FOR THE BLIND

Berkeley, MO • On-site

$90 - $130/hr

Other

Posted 8 days ago

Key responsibilities

  • Lead daily manufacturing operations to achieve safety, quality, productivity, cost, and delivery goals.

  • Manage production performance through key metrics including OEE, labor efficiency, throughput, schedule attainment, waste reduction, inventory accuracy, and on-time delivery.

  • Direct the Planning and Scheduling function to ensure efficient alignment of customer demand with manufacturing capacity.

Job description

Job Details

Job Location: Fleischer - Berkeley, MO 63134

Position Type: Full Time

Operations Manager - Job Summary

Reports To

Director of Operations / VP of Operations

FLSA Status

Exempt

Position Overview

The Operations Manager is responsible for leading all day-to-day manufacturing operations across aerosol filling, liquid filling, converting, assembly, kitting, packaging, and related production processes. This role oversees Production, Planning & Scheduling, and Operations Support teams to ensure the safe, efficient, and profitable execution of manufacturing activities while meeting customer requirements for quality, cost, and delivery. The role serves as a key leader in aligning customer demand, production capacity, workforce resources, material availability, and inventory strategies to achieve business objectives.

Key ResponsibilitiesOperations & Manufacturing Leadership
  • Lead daily manufacturing operations to achieve safety, quality, productivity, cost, and delivery goals.
  • Manage production performance through key metrics including OEE, labor efficiency, throughput, schedule attainment, waste reduction, inventory accuracy, and on-time delivery.
  • Optimize utilization of labor, equipment, and facility resources.
  • Ensure staffing levels, workforce performance, and operational resources align with business requirements.
Production Planning & Scheduling
  • Direct the Planning and Scheduling function to ensure efficient alignment of customer demand with manufacturing capacity.
  • Develop and maintain production schedules that maximize machine utilization, labor efficiency, and material availability.
  • Support Sales & Operations Planning (S&OP), capacity planning, forecasting, and inventory management.
  • Monitor schedule performance and implement corrective actions to address constraints and bottlenecks.
  • Maintain accurate ERP planning data, routings, and work center information.
Continuous Improvement & Operational Excellence
  • Champion Lean Manufacturing, 5S, Kaizen, and continuous improvement initiatives.
  • Lead waste reduction, process optimization, downtime reduction, and productivity improvement efforts.
  • Utilize root cause analysis and problem-solving methodologies to eliminate recurring operational issues.
  • Foster a culture of accountability, engagement, and continuous improvement.
Quality, Safety & Compliance
  • Partner with Quality leadership to ensure products meet customer and regulatory requirements.
  • Support ISO, GMP, and quality management system compliance.
  • Promote a strong safety culture and ensure compliance with OSHA, environmental, and company regulations.
  • Lead investigations and corrective actions for safety and quality incidents.
Financial & Business Management
  • Manage operational spending, labor costs, conversion costs, and material utilization within budget targets.
  • Support capital planning, cost reduction efforts, and profitability improvement initiatives.
  • Identify opportunities for investments that improve safety, quality, capacity, and productivity.
Cross-Functional Leadership
  • Collaborate closely with Supply Chain, Purchasing, Customer Service, Sales, Maintenance, Engineering, Quality, and Human Resources.
  • Support equipment reliability, new product introductions, process improvements, and operational strategy execution.
  • Leverage ERP systems and operational analytics to improve decision-making and reporting.
Leadership Responsibilities

The Operations Manager directly supervises Production Supervisors, Production Planning/Scheduling personnel, Shift Leaders, and Operations Support staff, with overall responsibility for a workforce of approximately 50+ employees.

Key Leadership Responsibilities
  • Hiring, onboarding, training, and employee development
  • Performance management and coaching
  • Workforce planning and staffing
  • Employee engagement and retention
  • Succession planning and leadership development
  • Corrective action and disciplinary processes
Qualifications
  • Bachelor’s degree in engineering, manufacturing, business, or related field.
  • Minimum 7 years of progressive manufacturing leadership experience.
  • Minimum 3 years leading supervisors, managers, planners, and operational teams.
  • Experience in aerosol converting, liquid filling, assembly, kitting, packaging, or related manufacturing environments.
  • Strong knowledge of Lean Manufacturing, continuous improvement, production planning, ERP systems, and manufacturing KPIs.
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