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Service Operations Manager Jobs in Chesterfield, MO

City Museum

Operations Manager

Saint Louis, MO · On-site

$50K - $55K/yr

Operations Manager Department: Operations Employment Type: Full-Time / Exempt Schedule: Varied ... Help maintain outstanding service and product standards across all museum operating departments ...

PCS Energy

Operations Manager

Saint Louis, MO · On-site

$115K - $140K/yr

Oversee all field operations, project management, estimating, and service departments for both direct-to-customer and subcontracted work. * Ensure consistent on-time, on-budget, and high-quality ...

Mosquito Squad

Operations Manager

Saint Louis, MO · On-site

$30K/yr

The Operations Manager is committed to and responsible for delivering the highest level of customer service, ensuring customer retention and managing costs. The Operations Manager accomplishes this ...

Allied Universal

Operations Manager

Saint Louis, MO · On-site

$51K/yr

The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

KMG Hotels

Operations Manager

Chesterfield, MO · On-site

$50K - $55K/yr

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or ... Managing Property Operations Function(s): * Follows property specific second effort and recovery ...

Crossroads Courier

Operations Manager

Saint Louis, MO · On-site

$85K/yr

Crossroads Courier is hiring an Operations Manager to lead one of our divisions in a fast-paced ... Drive efficiency, service levels, and growth * Coach and develop supervisors and frontline staff

United Rentals

Operations Manager

Saint Louis, MO · On-site

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

Amazon

Operations Manager

Saint Peters, MO · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Luby Equipment LLC

Operations Manager

Wentzville, MO · On-site

The Operations Manager will supervise all employees focusing on maximizing productivity, ensure ... Optimizing the customer service experience by advising them on the course of action in repairs ...

CVS Health

Operations Manager, Rx

Florissant, MO · On-site

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Chesterfield, MO

Service Operations Manager information

See Chesterfield, MO salary details

$35.1K

$77.8K

$129.7K

How much do service operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service operations manager in Chesterfield, MO is $77,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Chesterfield, MO look for? The top searched job categories for Service Operations Manager jobs in Chesterfield, MO are:
What cities near Chesterfield, MO are hiring for Service Operations Manager jobs? Cities near Chesterfield, MO with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Chesterfield, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $77,839 per year, or $37.4 per hour.

Operations Manager

City Museum

Saint Louis, MO • On-site

$50K - $55K/yr

Full-time

Re-posted 13 days ago

Job description

Operations Manager
Department: Operations
Employment Type: Full-Time / Exempt
Schedule: Varied hours, including evenings, weekends, and holidays
Reports To: Director of Operations
The Role
City Museum is whimsy, wonder, and experiential play at its finest - and someone has to make sure it runs like a well-oiled, weirdly wonderful machine. That someone is you.
As Operations Manager, you'll work alongside the Director of Operations to keep the full spectrum of park departments humming: directly overseeing Ride and Slide Operations, Parking, Guest Entry, and Housekeeping. and indirectly supporting Admissions, Security, and Risk Management/First Aid/Safety. You're the connective tissue between big-picture vision and day-to-day reality - equal parts strategist, problem-solver, and culture-keeper.
What You'll Do
  • Shape the operation. Partner with the Director of Operations and other leaders to develop and implement the policies and standards that keep every team in Operations running at its best.
  • Build something worth coming to work for. Champion a culture that is safe, efficient, professional, respectful, and genuinely enjoyable - for staff and guests alike.
  • Hold the bar high. Help maintain outstanding service and product standards across all museum operating departments, because "good enough" isn't the City Museum way.
  • Get into the details of ride, slides, and facilities. Assist with training and execution of ride, slide, and facility maintenance procedures, best practices, and safety standards - the stuff that keeps the magic running safely.
  • Be the eyes on the floor. Observe operational conditions throughout the museum and keep the Director of Operations informed and ahead of any emerging situations.
  • Set the goals, then follow through. Establish clear objectives for department managers and track progress - because a goal without follow-through is just a wish.
  • Be a student of the operation. Research, analyze, and monitor projects to ensure we're always adopting best practices and improving how we do things.
  • Build bridges in the community. Maintain positive, productive relationships with community officials and business leaders who share our corner of St. Louis.
  • Support the Duty Manager program. Help manage and develop the program that keeps daily operations running smoothly when you're not the one holding the clipboard.
  • Other duties as assigned - and at City Museum, that line always delivers.

What You Bring
  • At least 2 years of operations management experience. Theme park, high-volume museums, or attractions experience is a major plus
  • A track record of getting things done - through motivation, smart delegation, and solid systems
  • A sharp eye for process: you can look at how something works, spot the inefficiency, and propose a better way
  • Exceptional organizational skills and a genuine passion for guest experience
  • Strong leadership instincts and the ability to build and inspire a team
  • Clear, confident written and verbal communication skills
  • Solid computer proficiency - you're comfortable with the tools that keep operations organized
  • Flexibility to work varied shifts including nights, weekends, and holidays
  • Willingness and ability to travel as needed
  • A valid driver's license

The Physical Reality
This is an active, on-your-feet role in a very active, on-your-feet place. You should be prepared to:
  • Stand, sit, or walk for extended periods throughout the day
  • Work outdoors across all seasons (St. Louis will test you)
  • Use full range of motion - reaching, pushing, pulling, kneeling, bending - with manual dexterity and solid coordination
  • Occasionally lift and carry up to 60 pounds
  • Move loads up to 100 pounds with the assistance of a hand truck when needed

City Museum is an equal opportunity employer. We believe the best operations teams - like the best museums - are built from diverse perspectives, backgrounds, and experiences.
Pay Range: $50,000 - $55,000 per year

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