ZipRecruiter

Log In

1

Service Operations Manager Jobs in Batavia, OH (NOW HIRING)

TOCA Football

Operations Manager

Milford, OH · On-site

Operations Manager Location: Cincinnati, OH Report To: Regional Director of Operations Hours ... Drive a guest-centric mindset, turning every into a raving fan by delivering next-level service and ...

Pomeroy

Operations Manager

Mason, OH · On-site

Manage a staff of Regional Service Technicians responsible for providing service to retail / back ... Coordinate the activities of support groups to resolve operational issues and problems that involve ...

Pomeroy Technologies

Operations Manager

Cincinnati, OH · On-site

Manage a staff of Regional Service Technicians responsible for providing service to retail / back ... Coordinate the activities of support groups to resolve operational issues and problems that involve ...

Socket.dev

Senior Operations Manager

Cincinnati, OH · On-site

$90 - $120/hr

Experience providing customer service and user support related to data operations, customer relations management (CRMs), and/or fundraising platforms. * Strong qualitative and quantitative analysis ...

Jack Doheny Company

Service Manager

Cincinnati, OH · On-site

$85K - $120K/yr

Service Operations * Manage daily shop and field service operations, including equipment inspections, diagnostics, maintenance, and repairs. * Prioritize and schedule work orders to maximize ...

Amh

Property Operations Manager

Mason, OH · On-site

The Property Operations Manager is responsible for implementing field operations improvement ... Ensures cost-effective delivery of resources and services to meet operational needs and responds ...

Buckle

Operations Manager (Full-Time)

Cincinnati, OH · On-site

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ...

Buckle

Operations Manager (Full-Time)

Cincinnati, OH · On-site

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ...

ConGlobal

Railyard Operations Manager

Cincinnati, OH · On-site

$65 - $90/hr

The result is an ever-growing list of services and technology to meet ever-evolving needs. We are ... As the Railyard Operations Manager, you will be responsible for leading the day-to-day operations ...

ConGlobal

Railyard Operations Manager

Cincinnati, OH · On-site

$65K - $78K/yr

The result is an ever-growing list of services and technology to meet ever-evolving needs. We are ... As the Railyard Operations Manager, you will be responsible for leading the day-to-day operations ...

previous page

Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Batavia, OH

Service Operations Manager information

See Batavia, OH salary details

$32.6K

$72.1K

$120.2K

How much do service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations manager in Batavia, OH is $72,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $87,600.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Batavia, OH?

For Service Operations Manager jobs in Batavia, OH, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Batavia, OH look for?

The top searched job categories for Service Operations Manager jobs in Batavia, OH are:

What cities near Batavia, OH are hiring for Service Operations Manager jobs?

Cities near Batavia, OH with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Batavia, OH as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $72,148 per year, or $34.7 per hour.

Operations Manager

TOCA Football

Milford, OH • On-site

Full-time

Re-posted 15 days ago

Job description

About TOCA Soccer:
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? We value an individual that seeks to...
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Why You'll love being apart of the TOCA Team:
You'll have full access to our TOCA Treats, which includes (but is not limited to!):
  • Competitive Pay, Benefits amp; monthly bonus plan
  • Career Growth amp; Development
  • Employee Assistance Program
  • Active amp; Fit Membership
  • Benefits Hub Discount Marketplace
  • So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!
Job Highlights:
Job Title: Operations Manager
Location: Cincinnati, OH
Report To: Regional Director of Operations
Hours Required: Candidates must be able to work evenings and weekends
Position Overview:
Ready to lead the next wave of soccer innovation? We're on the hunt for a Operations Manager with grit to lead our cutting-edge TOCA Soccer Facility. If you've got a passion for people, a love for sports, and the resourcefulness to make things happen, this is your moment. You’ll be the MVP in creating epic training experiences, keeping the vibe fresh, and smashing KPIs across the board. This role is for the bold, driven, and those who thrive in a fast-paced, people-focused environment.
Role Scope amp; Responsibilities:
People: Leadership amp; Team Development (30%)
  • Team up with the Regional Director of Operations to scout, recruit, and build a dream team. You're not just hiring; you're curating talent for the future.
  • Coach, inspire, and lead your team, and foster a culture where every member feels valued and pumped to bring their A-game.
  • Get creative with team engagement—keep turnover low and energy high by building a work environment that’s all about growth, learning, and fun.
Process amp; Product: Center Operations (50%)
  • Be the captain of our day-to-day operations, making sure the center is always on point—clean,, and ready to impress.
  • Lead a squad of coaches and front-desk legends, creating a high-energy, guest-first atmosphere where everyone feels like an MVP.
  • Stay on top of recruiting and scheduling, keeping the flow smooth for training sessions and guest needs.
  • Design and implement maintenance protocols to keep the facility in top-tier shape because we play hard and look good doing it.
  • Drive a guest-centric mindset, turning every into a raving fan by delivering next-level service and addressing any concerns with leveraging the success routines.
  • Track and crush KPIs—whether it's facility upkeep, guest satisfaction, or revenue growth, you're the playmaker.
Performance: Community Marketing amp; Sales Enablement (20%)
  • Ensure you deliver a great experience to new guests converting them at 60%
  • Collaborate with our sales and marketing wizards to launch initiatives that drive acquisition and retention.
  • Take the field with your center and regional teams to make a splash in the community, hosting events and creating buzz.
  • Be the face and voice of TOCA in the local soccer scene, connecting with community members and building partnerships that fuel growth.
TOCA Culture (100%!):
  • Live and breathe TOCA’s core values—excellence, grit, innovation, and community. Be the culture ambassador who makes these values come alive.
  • Work with leadership to maintain a unified, high-vibe culture that resonates throughout the facility, keeping staff engagement through the roof.
Qualifications amp; Experience:
  • 1-2 years of operations leadership experience—bonus points if it’s in sports, retail, or hospitality.
  • You're a pro at juggling schedules and keeping operations smooth without breaking a sweat.
  • Passion for people and sports is a must. You know how to connect, engage, and create a community.
  • Ready to grind during non-traditional hours because the soccer action never stops—and neither do you.
  • You’ve got the physical stamina to handle the demands of the job—lifting, moving, and being on your feet.
  • Strong financial sense and the ability to assess the impact of your decisions on the bottom line.
  • Stellar communication skills and the ability to create a welcoming environment that aligns with TOCA’s vibe.
TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing reasonable accommodations for individuals with disabilities during the application and hiring process. If you require an accommodation, please contact talent@tocafootball.com.
#twmanager

Apply