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Service Operations Manager Jobs in Ava, MO (NOW HIRING)

Reliable Cars & RV

Service Manager

Springfield, MO · On-site

The Service Manager directs and is responsible for the activities of all service employees to ... operations, such as hazardous waste disposal, OSHA right-to-know, safety regulations, etc.

SSA Group

Food Service - Associate

Springfield, MO · On-site

$15 - $16/hr

Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest ...

XPO

Supervisor, Freight Operations

Marshfield, MO · On-site

Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ... operations within the shift and the service center * Act as a champion of XPO values by ...

Romanoff

CSR - Flooring (SPRINGFIELD, MO)

Ozark, MO · On-site

$14.25 - $19.50/hr

The position reports to a Site Operations Manager (SOM). ESSENTIAL FUNCTIONS: * Monitor flooring ... Provide customer service assistance to local site operations manager and customers. Take ...

Romanoff

CSR - Flooring (SPRINGFIELD, MO)

Ozark, MO · On-site

$14.25 - $19.50/hr

The position reports to a Site Operations Manager (SOM). ESSENTIAL FUNCTIONS: * Monitor flooring ... Provide customer service assistance to local site operations manager and customers. Take ...

wdtmilk

Operations - Broker - Cabool

Cabool, MO · On-site

The Broker is responsible for managing and coordinating the activity of contracted carriers and ... This position ensures customers receive the highest level of service while operating efficiently in ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Ava, MO

Service Operations Manager information

See Ava, MO salary details

$32.8K

$72.6K

$120.9K

How much do service operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service operations manager in Ava, MO is $72,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $88,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Ava, MO are hiring for Service Operations Manager jobs?

Cities near Ava, MO with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Ava, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,580 per year, or $34.9 per hour.

Service Manager

Reliable Cars & RV

Springfield, MO • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

Do you want an elevated work experience? **Rare Immediate opening for an award-winning Import brand!

The Service Manager directs and is responsible for the activities of all service employees to assure an efficient and profitable department while maintaining customer satisfaction standards.

Benefits:

  • Fast-paced work environment
  • Paid training and development
  • Highly successful Imports Automotive Dealership
  • Career growth opportunities
  • Medical and dental coverage available after 2 months
  • Paid vacation
  • 401(k)

Standards & Responsibilities:

  • Forecast goals and objectives for the department and set procedures to meet them.
  • Implement procedures to ensure there are positive working relationships with other departments.
  • Prepare and administer an annual operating budget for the service department.
  • Understand and keep abreast of, and comply with, federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, safety regulations, etc.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serve as a liaison with factory representatives.
  • Handle all customer complaints.
  • Quality check completed jobs.
  • Keep abreast of new equipment and tools available and recommend purchases.
  • Control the performance of the department using these tools: Daily operating control; Efficiency and productivity control; comeback reports; telephone surveys; and monthly forecasts.
  • Maintain reporting systems required by the dealership and the factory.
  • Monitor repair order trends, such as number of repair orders completed, number of items per repair order, dollar sales per repair order, dollar sales per service advisor, etc.
  • Collect accounts receivable for service work.

Qualifications:

  • 2+ years of Service Manager Experience
  • Proficient Communication Skills
  • Experience building strong teams
  • Consistent and stable work history
  • Valid driver’s license and clean driving record
  • All potential employees must pass pre-employment testing, including a background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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