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Service Operations Manager Jobs in Nebraska (NOW HIRING)

PIRTEK

Operations Manager

Omaha, NE · On-site

$63K - $68K/yr

Who We're Looking For We need a natural leader who can keep a fast-paced service operation running smoothly and a team of technicians motivated and equipped. Our best Operations Managers are ...

CVS Health

Operations Manager

Lincoln, NE · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

La Vista, NE · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Complete Comfort Inc.

Operations Manager

Omaha, NE · On-site

$70K - $100K/yr

You'll work closely with the owner and a team that includes service technicians, installation crews ... operations management experience, preferably in HVAC, plumbing, electrical, home services, or a ...

State Steel

Operations Manager

Omaha, NE · On-site

The Operations Manager coordinates activities of workers engaged in preparing and executing ... Act as a key escalation point for customer complaints and service-related issues Cross-Branch ...

JM Hunter Group

Operations Manager

Omaha, NE

Coordinate logistics, deliveries, and customer service support * Partner with sales teams to ensure ... Operations or management experience within building materials, distribution, or related industries

Revolution Group, LLC

Operations Manager

Omaha, NE

Operations Manager Revolution Group | Omaha, Nebraska | Full-Time | In-Office Build the Operating System Behind a Growing Financial Services Firm Revolution Group is looking for an experienced ...

United Rentals

Operations Manager

Omaha, NE · On-site

By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do:

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Service Operations Manager information

See Nebraska salary details

$33.8K

$75K

$124.9K

How much do service operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for service operations manager in Nebraska is $74,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Nebraska?

The most popular types of Service Operations jobs in Nebraska are:

What are popular job titles related to Service Operations Manager jobs in Nebraska?

For Service Operations Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Nebraska look for?

The top searched job categories for Service Operations Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Service Operations Manager jobs?

Cities in Nebraska with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $74,984 per year, or $36 per hour.

Operations Manager

PIRTEK

Omaha, NE • On-site

$63K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Benefits:
  • Mileage reimbursement
  • Bonus based on performance
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

Be the engine of a brand-new operation, and the daily on-the-ground leader who keeps it running. We're launching PIRTEK in Omaha, and we need someone who can run the day-to-day (dispatch, team, inventory, and service quality) and grow into a true operations leader as we scale across two territories. This is a rare ground-floor seat with a real path up.
Who We're Looking For
We need a natural leader who can keep a fast-paced service operation running smoothly and a team of technicians motivated and equipped. Our best Operations Managers are organized, decisive, mechanically comfortable, and genuinely good with people, the kind of manager technicians want to work for. Hydraulic experience isn't required; we'll train you on the technical and software side. Leadership and operational instincts are what count.
What You'll Do
  • Lead, support, and hold accountable a team of hose service technicians
  • Field incoming calls and dispatch techs to service locations, the nerve center of the one-hour promise
  • Keep techs equipped: manage inventory, forecast needs, place purchase orders, and keep fill-rates high so no one drives back for a part
  • Drive service quality through training, coaching, and consistent standards
  • Keep equipment maintained and ready
  • Jump in on hose assembly and installation at the shop or in the field when needed
  • Help drive revenue through customer development and day-to-day support
  • Perform other related duties as assigned

What We Offer
  • $63,000 to $68,000 to start, depending on experience, plus a quarterly performance bonus tied to what you control: team utilization, emergency-response times, inventory fill-rate, and margin discipline. As we open our second territory, your base steps up and you take on both, first in line to lead.
  • Employer-paid life insurance from day one, and health insurance after a 90-day onboarding period (we cover 50% of your premium), with dental and vision available at group rates and a retirement plan planned as we grow
  • You use your own vehicle for work travel, including parts runs, reimbursed for mileage at the IRS standard rate, plus a company phone
  • Paid training with travel and lodging covered, and free uniforms

What You'll Need
  • High school diploma or GED
  • 2+ years in a supervisory or team-lead role
  • Strong organizational and decision-making skills, comfortable juggling priorities under pressure
  • Solid computer and software acumen for dispatch and inventory management
  • Mechanically inclined, comfortable with hand tools and equipment; able to lift up to 50 lbs
  • Industrial, mechanical, or construction background a plus
  • Read, write, and communicate in English
  • Work well individually and as part of a team
  • Ability to pass a background check and drug and alcohol testing

Want to build an operation from the ground up? Apply today and help launch PIRTEK in Omaha.
Compensation: $63,000.00 - $68,000.00 per year
Be part of one of the fastest-growing franchises in the U.S. while keeping America's essential industries operating.
PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation, and strive to be giving participants in the communities we serve. Above all, PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.
We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.
Whether you're just starting or looking to advance your career, you'll find a supportive culture with teams characterized by honesty and integrity. Every member of our team helps a local small business owner grow, in a career where no two days are the same.
PIRTEK franchises are locally owned and operated by people interested in your success. Many team members go on to become Operations Managers, Business Managers, and even Franchise Owners themselves.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.

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