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Service Officer Jobs (NOW HIRING)

The GEO Group

FOOD SERVICE OFFICER

Baldwin, MI

$29/hr

The Food Service Officer is a correctional food service position assigned to maintain custody, care, and control of inmates or detainees assigned to Food Service activities. Oversees and monitors ...

The GEO Group

FOOD SERVICE OFFICER

Baldwin, MI

$29/hr

The Food Service Officer is a correctional food service position assigned to maintain custody, care, and control of inmates or detainees assigned to Food Service activities. Oversees and monitors ...

The GEO Group

FOOD SERVICE OFFICER

Baldwin, MI · On-site

$29/hr

The Food Service Officer is a correctional food service position assigned to maintain custody, care, and control of inmates or detainees assigned to Food Service activities. Oversees and monitors ...

Bank of Hope

Service Officer

Irvine, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the branch, while delivering exceptional customer service. They work under the direct supervision of the ...

Hope Bank

Service Officer

Irvine, CA

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the branch, while delivering exceptional customer service. They work under the direct supervision of the ...

Hope Bank

Service Officer

Torrance, CA

$24 - $30.50/hr

... and services, contributing to the branch's overall sales goals. * Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support customer retention and expansion ...

Bank of Hope

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

... and services, contributing to the branch's overall sales goals. * Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support customer retention and expansion ...

Morgan Stanley

Business Service Officer

New York, NY · On-site

Morgan Stanley Business Service Officer POSITION SUMMARY Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated ...

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Service Officer information

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$29K

$56.6K

$100.5K

How much do service officer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service officer in the United States is $56,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Officer vs Customer Service Representative?

AspectService OfficerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma or equivalent
Work EnvironmentBank branches, government agencies, corporate officesCall centers, retail stores, online support
Employer & Industry UsageFinancial institutions, government agencies, utilitiesRetail, telecommunications, service industries
Common Search & ComparisonOften compared for client interaction and administrative dutiesCustomer support and problem resolution

Service Officers and Customer Service Representatives both interact with clients and handle inquiries, but Service Officers often work in financial or government sectors with more administrative responsibilities, while Customer Service Representatives typically work in retail or call centers focusing on customer support.

What are Service Officers?

Service Officers are professionals who provide support and assistance in various sectors, such as government agencies, banks, or customer service organizations. Their main responsibilities often include processing client requests, handling inquiries, resolving complaints, and ensuring that services are delivered efficiently and in accordance with policies. Service Officers act as a point of contact between the organization and the public, maintaining records, and ensuring a high standard of customer satisfaction. The specific duties may vary depending on the organization and industry in which they work.

What is the highest paying public service job?

In public service, high-paying roles include senior government executives, such as agency heads or directors, and specialized positions like public health directors or law enforcement chiefs. These roles often require advanced degrees, extensive experience, and leadership skills, with salaries varying by jurisdiction and agency size.

What are examples of service occupations?

Service occupations include roles such as customer service representatives, healthcare workers, hospitality staff, and administrative assistants. These jobs typically involve assisting or supporting customers, clients, or patients and often require strong communication and interpersonal skills.

How to become a service officer?

To become a service officer, candidates typically need a high school diploma or equivalent, with some roles requiring a college degree or relevant certifications. Relevant skills include communication, customer service, and problem-solving, and experience in the specific industry can be beneficial. Applying through government or organizational channels and completing any required training or background checks are common steps.

How does a Service Officer typically collaborate with other departments to resolve customer issues?

Service Officers regularly coordinate with departments such as operations, sales, and technical support to address customer inquiries and resolve issues efficiently. They act as a liaison, gathering necessary information and ensuring that customers receive timely and accurate solutions. This role requires strong communication skills and the ability to manage multiple tasks while maintaining a positive customer experience. Collaboration is often facilitated through meetings, shared documentation, and digital communication platforms.

What skills do you need to be a client service officer?

A Service Officer needs strong communication and interpersonal skills to effectively assist clients and resolve issues. They should have good organizational abilities, attention to detail, and familiarity with customer service tools or software. Problem-solving skills and the ability to work under pressure are also important for success in this role.

What are the key skills and qualifications needed to thrive as a Service Officer, and why are they important?

To thrive as a Service Officer, you need strong customer service skills, attention to detail, and typically a diploma or degree in business administration or a related field. Familiarity with customer relationship management (CRM) systems, office software, and sometimes financial or compliance tools is often required. Excellent interpersonal communication, problem-solving abilities, and a positive attitude make someone stand out in this position. These skills and qualities are crucial for delivering efficient, accurate support and building trust with clients or stakeholders.
What cities are hiring for Service Officer jobs? Cities with the most Service Officer job openings:
What are the most commonly searched types of Service Officer jobs? The most popular types of Service Officer jobs are:
Who are the top companies hiring for Service Officer jobs? The top employers for Service Officer jobs are:
What states have the most Service Officer jobs? States with the most job openings for Service Officer jobs include:
What are popular job titles related to Service Officer jobs? For Service Officer jobs, the most frequently searched job titles are:
Service Officer jobs near you
Infographic showing various Service Officer job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,584 per year, or $27.2 per hour.
FOOD SERVICE OFFICER

FOOD SERVICE OFFICER

The GEO Group

Baldwin, MI

$29/hr

Full-time

Posted 3 days ago

The GEO Group rating

7.3

Company rating: 7.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

11th of 42 rated prisons

Job description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:
The Food Service Officer is a correctional food service position assigned to maintain custody, care, and control of inmates or detainees assigned to Food Service activities. Oversees and monitors activities of inmates or detainees while enforcing and adhering to the rules, regulations, policies and procedures of the company and contracting agency

Primary Duties and Responsibilities:

  • The Food Service Officer supervises detainees specifically assigned to Food Services by monitoring and directing them in food preparation, cleanup, and sanitation.
  • The Food Service Officer coordinates and monitors inmate or detainee movements, conducts counts, and provides emergency responses as needed.
  • Conducts shakedown for contraband materials, either individually or as part of a specialized team. Confiscates contraband in accordance with facility and contracting agency policies and procedures.
  • The Food Service Officer initiates disciplinary reports on detainees/inmates.
  • Prepares reports and maintains daily logs as required.
  • The Food Service Officer ensures prompt and appropriate assistance to inmates/detainees in the event of injury, illness, or emotional trauma.
  • Promotes facility safety and cleanliness and reports need for maintenance or repairs.
  • The Food Service Officer serves as member of special teams to respond to emergencies as required.
  • Completes training courses as required by facility training standards.
  • The Food Service Officer performs other marginal duties as assigned by management.

Qualifications

Minimum Requirements:

  • High school diploma or GED certification required.
  • Successful completion of training courses as required by GEO and facility training standards, including ACA required training.
  • Demonstrated experience in food service activities, with commercial or institutional meal preparation preferred.
  • College coursework and advanced training in behavioral sciences, correctional services, or related field preferred. Training in cultural diversity or sensitivity is preferred.
  • Possession of applicable state requisites for employment.
  • Ability to work overtime as required.
  • Ability to handle physical and mental stress associated with working extended hours Must be able to regularly report to work without being late.
  • Ability to be physically alert on any shift that is assigned.
  • Ability to work up to sixteen (16) hours within a rolling 24-hour period.
  • Work experience in a correctional setting preferred.
  • May be required to possess valid state driver’s license.
  • Must be mature, flexible, able to command the respect and confidence of inmates or detainees and staff and possess a high tolerance to mental stress.
  • Must be at least twenty-one (21) years of age or older.

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