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Service Manager Jobs in Washington, IL (NOW HIRING)

JX Truck Center

Service Manager

Morton, IL · On-site

$77K - $97K/yr

Service Manager Join the Driving Force Behind JX Enterprises! Why Choose JX? At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over ...

Logan's Roadhouse

Service Manager

East Peoria, IL · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

JX Enterprises, Inc

Service Manager

Morton, IL · On-site

$77K - $97K/yr

Service Manager Join the Driving Force Behind JX Enterprises! Why Choose JX? At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over ...

JX Enterprises, Inc.

Service Manager

Morton, IL · On-site

$77K - $97K/yr

Service Manager Join the Driving Force Behind JX Enterprises! Why Choose JX? At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over ...

Texas Roadhouse

Service Manager

Bloomington, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bridgestone

Service Manager

Peoria, IL · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

New

Bridgestone Americas, Inc

Service Manager

Peoria, IL · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

New

Hy-Vee

Service Manager

Peoria, IL · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Peoria, IL · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Heritage Tractor

Assistant Service Manager

Roanoke, IL · On-site

$60K - $75K/yr

The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...

Heritage Tractor

Assistant Service Manager

Roanoke, IL · On-site

$60 - $80/hr

Purpose The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the ...

lwg

Service Manager - Midas

Peoria, IL · On-site

Summary A Service Manager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for ...

Leeds West Groups (LWG)

Service Manager - Midas

Peoria, IL · On-site

$45K - $75K/yr

Summary A Service Manager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for ...

Thorntons LLC

Food Service Manager

Bloomington, IL

$19 - $20.50/hr

The primary role of a Food Service Manager is to provide quality food and beverage products for our guests aswell as maintain proper rotation, inventory, and cleanliness within the food and beverage ...

Thorntons LLC

Food Service Manager

East Peoria, IL · On-site

$19 - $20.50/hr

The primary role of a Food Service Manager is to provide quality food and beverage products for our guests aswell as maintain proper rotation, inventory, and cleanliness within the food and beverage ...

Thorntons LLC

Food Service Manager

East Peoria, IL · On-site

$19 - $20.50/hr

The primary role of a Food Service Manager is to provide quality food and beverage products for our guests aswell as maintain proper rotation, inventory, and cleanliness within the food and beverage ...

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All JobsService JobsService Manager JobsService Manager Jobs in Washington, IL

Service Manager information

See Washington, IL salary details

$31.1K

$66K

$111.8K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Washington, IL is $65,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $75,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Washington, IL?

The most popular types of Service jobs in Washington, IL are:

What are popular job titles related to Service Manager jobs in Washington, IL?

For Service Manager jobs in Washington, IL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Washington, IL look for?

The top searched job categories for Service Manager jobs in Washington, IL are:

What cities near Washington, IL are hiring for Service Manager jobs?

Cities near Washington, IL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Washington, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,994 per year, or $31.7 per hour.

Service Manager

Uftring Montgomery Chevrolet Cadillac

Peoria, IL • On-site

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

The Uftring Auto Group is hiring for our award-winning service team!
We have a thorough but FAST hiring process!
The Service Manager is responsible for overseeing the service department, ensuring customer satisfaction, and optimizing operations, including scheduling, parts management, and technician performance.
PAY BEGINS AT $52,000 PER YEAR plus BONUSES!
BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!
COMPENSATION AND BENEFITS:
  • The compensation for a Service Manager starts at $1,000 per week with monthly bonuses.
  • We have a solid and stable reputation - we have been in business for over 43 years!
  • Great opportunities for advancement - we promote from within!
  • Attractive Vacation and Paid Time Off - with PTO available within the first year of employment.*
  • Paid time off for bereavement.*
  • Medical, dental, vision, life, short term disability, and Teladoc insurance plans - with Company participation.
  • 401(k) Plan with Company participation.
  • Attractive employee discounts on vehicles, parts, and services.
  • Safety shoe/boot or safety glasses reimbursement policy.

*See Team Member Handbook and Policies for full details.
QUALITIES FOR SUCCESS:
  • Two years of Service Manager experience or two years of Service Advisor experience.
  • College degree and factory training credentials.
  • Ability to operate the department at a profit according to dealership guidelines.
  • Ability to read and comprehend instructions and information.
  • Excellent communication, supervisory, and managerial skills.
  • Must be a strong leader and coach with strong problem solving skills.
  • Must be a team player with impeccable honesty and integrity.
  • Must possess a valid IL driver's license with an acceptable driving record

KEY RESPONSIBILITIES:
  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other departments.
  • Prepare and administer an annual operating budget for the Service Department.
  • Develop and maintain relationships with manufacturers.
  • Knowledge of warranty and CSI guidelines.
  • Attend DOC meetings, Fixed Op meetings, safety meetings, and franchise meetings.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations such as hazardous waste disposal, OSHA right to know, etc.
  • Hire, train, motivate, counsel, and monitor the performance of all Service Department staff.
  • Direct and schedule the activities of all department employees.
  • Provide technical assistance to employees as needed.
  • Ability to review and revise customer repair orders and inspect the quality of technician repairs.
  • Ability to conduct trend analysis and analyze technicians for productivity.
  • Conduct meetings with department employees to discuss activities and problems of mutual interest.

SCHEDULE:
  • Monday through Friday from 6:00 a.m. until 5:30 p.m.
  • Saturday from 8:00 a.m. until 12:00 p.m. (in rotation).

"The sure way to miss success is to miss the opportunity." - Victor Chasles.
APPLY TODAY TO MAKE SURE YOU DON'T MISS YOUR OPPORTUNITY!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

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