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Service Manager Jobs in Stevens Point, WI (NOW HIRING)

Gecko Hospitality

Service Manager

Wisconsin Rapids, WI · On-site

$45K - $65K/yr

... our management team. If you have a talent for mentoring others and providing excellent service to your guests, this may be the best opportunity to enhance your career! Benefits: · Excellent ...

Bethany

Guest Service Manager

Waupaca, WI

$20/hr

Guest Service Manager Type: Full-Time Location: Bethany Home Work type: Onsite Pay Range: $20.00 Hours: 6:00 am to 2:30 pm or 10:30 am to 7:00 pm _____ Position Summary The Guest Service Manager ...

Bethany

Guest Service Manager

Waupaca, WI · On-site

$20/hr

Guest Service Manager Type: Full-Time Location: Bethany Home Work type: Onsite Pay Range: $20.00 Hours: 6:00 am to 2:30 pm or 10:30 am to 7:00 pm _____ Position Summary The Guest Service Manager ...

Bethany

Guest Service Manager

Waupaca, WI

$20/hr

Guest Service Manager Type: Full-Time Location: Bethany Home Work type: Onsite Pay Range: $20.00 Hours: 6:00 am to 2:30 pm or 10:30 am to 7:00 pm _____ Position Summary The Guest Service Manager ...

APR

Commercial Lines CSR

Stevens Point, WI · On-site +1

$65K - $100K/yr

Client Service Manager | Commercial Lines Commercial Lines Account Manager | Focusing on Small to Middle Market Clients Flexible Work Arrangement : Embrace the future of work with our fully remote ...

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All JobsService JobsService Manager JobsService Manager Jobs in Stevens Point, WI

Service Manager information

See Stevens Point, WI salary details

$32K

$67.9K

$115.1K

How much do service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service manager in Stevens Point, WI is $67,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,200.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Stevens Point, WI? The most popular types of Service jobs in Stevens Point, WI are:
What are popular job titles related to Service Manager jobs in Stevens Point, WI? For Service Manager jobs in Stevens Point, WI, the most frequently searched job titles are:
What cities near Stevens Point, WI are hiring for Service Manager jobs? Cities near Stevens Point, WI with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Stevens Point, WI as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,947 per year, or $32.7 per hour.

Service Manager

Gecko Hospitality

Wisconsin Rapids, WI • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 13 days ago

Job description

Assistant Restaurant Manager

Casual Family Dining




We are seeking an experienced Assistant Restaurant Manager who is ready to make the decisions necessary to achieve excellent results! Apply today! Founded in the late 1950s, we currently have 324 restaurants in over 30 states. We are a family-friendly restaurant serving everything from salads to steak. Guests can relax and enjoy their meal in a comfortable atmosphere and take home some baked goods from our in-house bakery. We are rapidly expanding and need experienced and dedicated management team members to lead our growing company. Don’t miss this great opportunity as Assistant Restaurant Manager, Apply Today!

Title of Position: Assistant Restaurant Manager



Job Description: Our Assistant Restaurant Manager will be an intricate part of Driving sales and profitability. The Assistant Restaurant Manager will include being part of the selection process and training top talent to build a high-performing team. Operational excellence is at the core of the Assistant Restaurant Manager function within the company. The Assistant Restaurant Manager must have strong leadership and people skills and a passion for the restaurant industry, we are interested in talking with you about becoming a member of our management team. If you have a talent for mentoring others and providing excellent service to your guests, this may be the best opportunity to enhance your career!


Benefits:

· Excellent compensation package

· Medical, Dental, and Vision plans

· Paid vacation

· Manager training programs

· Flexible scheduling


Qualifications:

· Two plus years of general management experience in a high-volume atmosphere is necessary for the Assistant Restaurant Manager

· A requirement for the Assistant Restaurant Manager is a true passion for the development and mentoring of others

· Honesty, integrity, and a love for customer satisfaction are all qualities that the Assistant Restaurant Manager should possess

· The Assistant Restaurant Manager should always be able to provide consistent support to the success of the operation

· The Assistant Restaurant Manager must be able to work weekends, holidays, evenings, and additional shifts as needed



Apply Now – Assistant Restaurant Manager