ZipRecruiter

Log In

1

Service Manager Jobs in Rosedale, MD (NOW HIRING)

Morgan Properties

Assistant Service Manager

Dundalk, MD · On-site

$26 - $29/hr

Now hiring an Assistant Service Manager! We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring ...

Mazzella Companies

Crane Service Manager

Baltimore, MD · On-site

$65K - $90K/yr

As a Service Manager, you will supervise and inspire our team to maintain high service standards and operational excellence. In return, we offer a competitive salary and benefits package ...

COVE PROPERTY

Service Manager I

Halethorpe, MD · On-site

$34 - $36/hr

Position Overview The Service Manager I is entrusted with a range of responsibilities, including attending to repair requests, conducting preventative maintenance, preparing residences for occupancy ...

COVE PROPERTY

Service Manager I

Halethorpe, MD · On-site

$34 - $36/hr

Position Overview The Service Manager I is entrusted with a range of responsibilities, including attending to repair requests, conducting preventative maintenance, preparing residences for occupancy ...

COVE PROPERTY

Service Manager I

Reisterstown, MD · On-site

$34 - $36/hr

Position Overview The Service Manager I is entrusted with a range of responsibilities, including attending to repair requests, conducting preventative maintenance, preparing residences for occupancy ...

UDR, Inc.

Service Manager - Towson Promenade

Towson, MD · On-site

Description UDR is now hiring a Service Manager to join our team at Towson Promenade, our apartment community (379 homes) in Towson, MD. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in ...

UDR

Service Manager - Towson Promenade

Towson, MD · On-site

$38.46 - $43.27/hr

UDR is now hiring a Service Manager to join our team at Towson Promenade, our apartment community (379 homes) in Towson, MD. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of ...

COVE PROPERTY

Service Manager I

Reisterstown, MD · On-site

$34 - $36/hr

Position Overview The Service Manager I is entrusted with a range of responsibilities, including attending to repair requests, conducting preventative maintenance, preparing residences for occupancy ...

previous pagenext page

Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Rosedale, MD

Service Manager information

See Rosedale, MD salary details

$31.7K

$67.1K

$113.7K

How much do service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service manager in Rosedale, MD is $67,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Rosedale, MD? The most popular types of Service jobs in Rosedale, MD are:
What are popular job titles related to Service Manager jobs in Rosedale, MD? For Service Manager jobs in Rosedale, MD, the most frequently searched job titles are:
What cities near Rosedale, MD are hiring for Service Manager jobs? Cities near Rosedale, MD with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,111 per year, or $32.3 per hour.

Assistant Service Manager

WPM Real Estate Management

Owings Mills, MD • On-site

$30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.
We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.
We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.
Allyson Gardens I & II is in need of a qualified Assistant Maintenance Supervisor to join our service team. In this role, you will support the Property Manager in overseeing the property's daily maintenance operations. Key responsibilities include assisting with scheduling contractors, managing work orders, and addressing resident concerns. Previous supervisor experience preferred.
Assistant Maintenance Manager - Allyson Gardens I & II
Location: Owings Mills, MD
Hourly Rate: $30/h
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
On-Call: After-hours, weekends, and holidays
Key Responsibilities
  • Assists in monitoring vendors and contractors that report to the property for service
  • Partners with Service Manager in training Service Technicians, Service Technician Apprentices, and Site Technicians
  • Collaborate with Service Manager in determining the schedule for routine services and apartment turnovers
  • Performs electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, light fixtures and ballasts
  • Performs plumbing work such as cleaning stoppages and replacing fittings
  • Performing carpentry work such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, installing siding and wood replacement sections
  • Carries out routine and troubleshooting maintenance on property HVAC systems
  • Assists in maintaining and updating inventory of all materials related to maintenance
  • Replaces broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, and locks
  • Performs general maintenance on property buildings and grounds
  • Troubleshoots, repairs, and replaces appliances
  • Assists in move-in and move-out procedures
  • Maintain cleanliness, order, and safety in maintenance shop
  • Utilizes Company-provided iPad and Entrata software in order to view and update pending work orders
  • Assists in outdoor grounds work, when necessary, including grounds policing
  • Walks property in order to note and address any safety or preventative maintenance concerns
  • Participates in rotating on-call schedule for evening, weekend and holiday coverage
  • Reports for and carries out snow removal duty
  • Leads maintenance team when Service Manager is not on property, as necessary
  • Safely transport essential work equipment, supplies, and documents within assigned property and/or between company headquarters, off-site locations.
  • Independent travel to attend training and events across the MD, DE, PA, and VA book of business.
  • Conduct routine physical inspections of multiple sites on property, grounds, and vacant units within assigned portfolio.
  • Respond quickly to on-site maintenance emergencies, resident issues, and vendor meetings across various property locations
  • Performs other duties as assigned, within reason and relevance to the job

Requirements
  • Ability to present a positive professional demeanor by encompassing WPM Brand Compass Values
  • Ability to communicate effectively
  • Ability to work on ladders or lifts to a height up to 85'
  • Demonstrated plumbing, electrical, or carpentry skills required
  • Must be available to be on call for emergencies in the evenings, weekends and holidays
  • Possess a valid driver's license and a reliable, personal vehicle suitable for daily multi-site travel preferred
  • Responsible for the installation of lamps, ballast and other electrical components in various types of fixtures for a varied customer base
  • Able to troubleshoot minor electrical problems within various types of fixtures and equipment

Education & Experience
• High school diploma or equivalent
• 3-years' experience in site maintenance required
• HVAC certification required
• Certificate in basic electrical repair preferred
• CAM-T preferred
What We Offer
  • Competitive pay: $30/hour based on skillset
  • Bonus potential
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid Time Off (PTO) and sick leave
  • Rental discount for eligible full-time associates at WPM-managed properties
  • Phone allowance
  • A collaborative, supportive team culture

Join a company that values your skills, supports your growth, and takes pride in providing quality living environments for our residents.
Apply now to become part of the WPM team at Allyson Gardens!

Apply